The Alert Type trigger is used to trigger a playbook based on “Rule Generator Name”.

  1. Navigate to the Playbooks screen and create a new Playbook.
  2. Drag the Alert Type trigger to a Playbook step and click on it to open it.The parameters field requires the “Rule Generator Name” of each alert which will trigger this playbook. The Rule Generator name can be selected from the drop-down menu.

    If you don’t remember the Rule Generator Name of the Alert you want to trigger the Playbook for, you can navigate to Cases > Case Overview. Click on the Alert. Expand the Case window in the Context Details.
  3. Either copy and paste this rule generator name or select it from the drop-down list.
  4. Continue building the Playbook. Now, any alerts generated by this rule generator will have this playbook triggered.

Need more help with this?
Click here to open a Support ticket

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.