The following documentation provides an end-to-end walkthrough of the ScreenMeet agent workflow. If you have yet to install ScreenMeet for Support in your Zendesk instance, you can do so by heading to the ScreenMeet for Support app listing on the Zendesk Marketplace, available here. Installing the app will automatically configure your ticket page to allow agents to create ScreenMeet sessions.

The instructions for signing in and creating ScreenMeet sessions are available here.
The instructions for agent support session tools and functionality are available here

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Post Comment