Email Location Profiles for Updates

1. Introduction to Emailing Location Profiles 0:00

Introduction:

• You can email any location profile to request updates from homeowners, property owners, or brokers.
• This can be done individually or in bulk.
  

2. Sending an Email to a Single Location Profile 0:15

How to send an email to a single location profile:

• Navigate to the specific location profile (e.g., Melbourne jail).
• Click the mail icon at the upper right corner.
• You can: (1) Send a custom message; and (2) Use pre-defined messages, such as the location update request.
  

3. Understanding Key Contacts 0:39

About Key Contacts:

• The email will be sent to the key contacts associated with the location.
• If there are multiple key contacts (e.g., Michelle and Wendy), both will receive the email.
• If there are no key contacts, the first regular contact will receive the email.
  

4. Handling Locations Without Contacts 1:04

If there are no key contacts or regular contacts, the email will be sent to the email address listed in the location details.

5. Custom Message Templates 1:21

You can create custom message templates by requesting assistance from the team.

6. Sending Emails in Bulk 1:37

You can also send emails to multiple locations at once:

• Use the browse or search feature to select multiple records.
• Click on ‘Send Email’ at the bottom right.
  

7. Error Handling for Missing Email Addresses 2:07

If you attempt to send an email to a location without an email address or contacts:

• An error message will appear
• The error will highlight the location ID and name for your reference.
  

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For more information on how to use email location profiles for updates, watch this video.