Managing Multiple Directory Listings with the Same Email Address

1. Understanding Account Management 0:00

Understanding account management:

• Users often inquire about managing multiple directory listings with a single email address.
• This guide will demonstrate how to do this effectively.
  

2. Accessing the Demo System 0:12

How to access the Demo System:

• In the demo system, locate the account of Fiona Agents.
• Note that her email address is displayed.
  

3. Managing Multiple Listings 0:23

Fiona has:

• A support service listing (company listing) using the same email address.
• Access to manage Jenny’s account as well.
  

4. Logging In to Accounts 0:44

To log in, Fiona enters her email address and the password for any of her accounts.

5. Selecting an Account to Edit 0:56

After logging in, Fiona will be prompted to choose which account she wants to edit:

• Blue Bolt account
• Her crew profile
• Jenny’s profile
  

She selects the desired profile to make changes.

6. Switching Accounts 1:15

If Fiona wants to edit a different profile:

• She must log out of the current account.
• Log back in and select the new listing she wishes to edit.
  

7. Questions and Support 1:15

Users are encouraged to reach out with any questions regarding account management.

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For more information on how to manage multiple directory listings with the same email address, watch this video.