To Start ThePhotoStick® Omni on Windows

  1. Plug ThePhotoStick® into an open USB slot.
  2. If it does not open on its own, find and open your File Explorer.
  3. From File Explorer, double-click on ThePhotoStick.exe.
  4. Once ThePhotoStick® Omni loads, follow the onscreen instructions.

Once ThePhotoStick® Omni loads, follow the onscreen instructions.

To Start ThePhotoStick® Omni on Mac

  1. Plug ThePhotoStick® into an open USB slot.
  2. Double-click on the desktop shortcut labeled as PHOTOSTICK.
  3. Inside the File Viewer, double-click on ThePhotoStick_Mac.
  4. NOTE: If no icon appears on your desktop after plugging in ThePhotoStick, go to Finder and double-click PHOTOSTICK listed under devices. Then, double-click on ThePhotoStick_Mac.
  5. Once ThePhotoStick® Omni loads, follow the onscreen instructions.

Once ThePhotoStick® Omni loads, follow the onscreen instructions.

To Start ThePhotoStick® Omni on Android Devices

  1. Install “ThePhotoStick Omni” app from the Google Play store.
  2. If prompted, allow ThePhotoStick Omni app to access your photos, videos, and audio files.
  3. Plug in ThePhotoStick Omni device into your Android device.
  4. Tap “Get Started” when ThePhotoStick Omni app loads.

Once ThePhotoStick® Omni loads, follow the onscreen instructions.

To Start ThePhotoStick® Omni on iOS

  1. Install the “ThePhotoStick Omni” app from the App Store.
  2. If prompted, allow ThePhotoStick Omni app to access your photos, videos, and audio files.
  3. Plug in ThePhotoStick Omni device into your iOS device.
  4. Tap “Settings” when prompted, then tap on “PHOTOSTICK” and then “Done”.
  5. Confirm ThePhotoStick Omni device is detected. Then, tap “Main Menu”.
  6. Tap “Backup Files Now!”

Once ThePhotoStick® Omni loads, follow the onscreen instructions.

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Please do not use this for support questions.
ThePhotoStick® Support Center

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ThePhotoStick Team wrote: Aug 22, 2022

For those receiving the message 'use root folder of TPS device' please see the section of our user guide: Using ThePhotoStick® Omni on Android Devices - Starting a Backup.

You can also find our troubleshooting guide for this topic, here: https://www.thephotostick.com/blogs/support/troubleshooting-guide-selecting-the-root-folder-of-your-device


Robyn Holman wrote: Aug 22, 2022

I get a message "use a root folder of a TPS device," which is meaningless to me, making the Photostick useless.