As a Nofence customer, you get access to the Nofence app when we ship your collars. An activation email has been sent to the email address – follow the instructions in the email to create a password. Your username is your email address, then download the app from App Store (iOS) or Play Store (Android).
If you have received your collars, but still can’t find the activation email in your inbox, use the app to request a new activation email. Open the app and press on the “new user? Please activate your account” heading. Then select “Have you not received the activation email?” and enter the correct email address. Then confirm by pressing “Send me the activation email”. If you enter another email address than the one you are registered with in our system, an error message will appear.
To get started, you need to download the Nofence App. It is available in the App Store and the Play Store.
When your collars are on the way, you will receive the activation email. Click on the link in your activation email to set up your Nofence user password. After setting up your Nofence user, you are ready to log into the app. Remember to press “allow the app to send alerts” so that you are notified of any power outages and other necessary alerts.
The same username and password are used to log into the webportal my.nofence.no.