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Related topics are listed below.
Provisioning
Adding Brain Hardware to a Project » Provisioning
Brain hardware (see Adding Brain Hardware to a Project) must be provisioned (assigned) to a space before the Kramer Control application can control the devices in the space. This article explains how to provision Brain hardware to a controlled space. The provisioning…
Express Provisioning
Release Notes » v2.0.3 » v2.0.3 – Manager » Express Provisioning
Overview Prior versions of Kramer Control required the installer use an iOS or Android tablet/phone to complete the provisioning process on the first installation of a Brain. With the release of v2.0 of Kramer Control we have added the capability to generate a…
Online Provisioning using Kramer UI
Release Notes » v2.5.0 » Online Provisioning using Kramer UI
Overview With the release of 2.5.0 programmers can now provision Brains that are connected to WAN, but by using the Kramer UI webpage. If you are not familiar with the Kramer UI webpage, click here This new feature means that the programmer no longer is required to…
Offline Provisioning using Kramer UI
Release Notes » v2.5.0 » Offline Provisioning using Kramer UI
Overview With the release of v2.5.0 programmers can now provision a Brain that is not connected to WAN. Follow the steps below to setup your Brain. Process Select Project from list of Projects Select Space from inside Project Make sure that you have Published…
BRAINware Update Process
FAQ » BRAINware Update Process
Overview BRAINware devices cannot be remotely updated at this time. In order to update BRAINware on a KT-107 you will need to download the application from the Google Play store. If you cannot download the application from the Play Store, which we do recommend, you…
KT-1010 Imaging Process
KT-1010 » KT-1010 Imaging Process
This document will walk you through the steps necessary to flash the firmware on the KT-1010. *This update process requires a Windows PC and has been tested on Windows 10. Required Downloads These files should be downloaded as they will be used in the steps below to…
KT-1010RB Imaging Process
KT-1010 » KT-1010RB Imaging Process
This document will walk you through the steps necessary to flash the firmware on the KT-1010RB. *This update process requires a Windows PC and has been tested on Windows 10. Required Downloads These files should be downloaded as they will be used in the steps below…
KT-1010SC Imaging Process
KT-1010 » KT-1010SC Imaging Process
This document will walk you through the steps necessary to flash the firmware on the KT-1010SC. *This update process requires a Windows PC and has been tested on Windows 10. Required Downloads These files should be downloaded as they will be used in the steps below…
KT-1010SCRB Imaging Process
KT-1010 » KT-1010SCRB Imaging Process
This document will walk you through the steps necessary to flash the firmware on the KT-1010SCRB. *This update process requires a Windows PC and has been tested on Windows 10. Required Downloads These files should be downloaded as they will be used in the steps…
FAQ
FAQ
Links Brain Information Brain Tips Un-Provisioning, What we recommend Minimum System Requirements Firmware Update Process Project/Space ID’s Incorrect Time appearing within Brain Copy and Paste of Devices Failure to update when using KUpload Builder Page…
VIA Connect Plus BRAINware
Adding Brain Hardware to a Project » VIA Connect Plus BRAINware
!Support for BRAINWARE in the VIA Connect Plus has been discontinued! Overview The VIA Connect Plus will have a VIA-BRAINware feature that will allow the installer to control the Space by purchasing smaller hardware options or controlling the space all IP if…
Brain gateway not showing assigned device
Use Cases » Brain gateway not showing assigned device
Overview With the current version of Kramer Control (v2.2.5) there has been an issue reported where some Projects cannot be duplicated. We have identified the issue to exist within the Builder where an archived device is showing assigned to the Brain gateway, but the…
KC – BRAINware – Command Line Information
KC-Brainware Server Documents » Kramer Server Configuration for QA » KC – BRAINware – Command Line Information
Overview KC-BRAINware server hardware requires a different setup from our SL family of hardware. There is some command line requirement for the KC-BRAINware installation. Kramer Control Setup Within the Builder you will need to select the Docker – BRAINware…
v2.0.3 – Manager
Release Notes » v2.0.3 » v2.0.3 – Manager
Overview The v2.0 of the Kramer Control Manager includes a new feature that allows the programmer to generate a Provisioning code within the Space settings that can be used during the final installation of Kramer Control. Also included within the release of v2.0 are…
Cisco Touch 10 Integration
Use Cases » Cisco Touch 10 Integration
Overview The Cisco Touch 10 can be configured, within the Cisco software, for integration with 3rd party device control; such as Kramer Control. Once the Touch 10 has been configured in such a way, Kramer Control can use the feedback from the Touch 10 to execute…
v2.5.0
Release Notes » v2.5.0
Version 2.5.0 This new version includes new features such as a Zoom Room widget, SSH communication type, and Offline provision & unprovisioning. This release also includes bug fixes to improve stability with both online and offline Brains. More information on the…
Tablet – BRAINware
Use Cases » Tablet – BRAINware
Overview Tablet – BRAINware is the use of the KT-107 or KT1010 device to act as your Brain for the controlled space. The Tablet – BRAINware installed within the KT-107 or KT1010 does not include I/O but can be used to control smaller hardware options and…
Offline Mode
Release Notes » v1.2.0 » v1.2 Manager » Express Mode » Offline Mode
Overview In a scenario where the installation occurs in an environment with no Internet access, it is recommended to follow the steps below for best results. Process Provision Brain using the Client application Remove Brain from current Network and install onto…
Hardware Mismatch
FAQ » Hardware Mismatch
Overview The image on the right shows the error that appears within the Kramer Control application when the Provisioning process fails due to a Hardware Mismatch. There are a couple different causes for such a problem. The possible causes and fixes are listed below.…
Adding Brain Hardware to a Project
Adding Brain Hardware to a Project
Brain hardware is required in each controllable space. The Brain houses all of the programming information such as: the user interface, Macros, Events and anything else created within the Builder. This article explains how to add a Brain to your setup. Adding Brain…
Changing Sync settings within Brain
Release Notes » v2.2.7 Patch Release » Changing Sync settings within Brain
Overview We have found that some installations have Networks where the WAN connection is inconsistent. Some Brains will drop the WAN connection temporarily, but upon reconnecting the Brain is entering into a Synchronizing state. Depending on the size of the Project,…
Control
Adding Brain Hardware to a Project » Control
The control aspect of Kramer Control is when the user picks up his handset and opens the Kramer Control application or the user remotely accesses the controlled space via the dashboard. The control is the finished version of the programming that enables the user to…
Matching States via Gesture Execution
Release Notes » v1.2.0 » v1.2.0 Builder » Matching States via Gesture Execution
Overview With the release of v1.2, the programmer can now build a button that sets the value of Device 1 to the State of Device B. A practical example of this would be an Audio mixer used across multiple zones. If Zone A is currently in use and you enable Zone B but…
v2.6.0
Release Notes » v2.6.0
Overview Version 2.6.0 of Kramer Control is now available. This version improves reliability and overall stability of the Kramer Control system. We have also added new gateways and added functionality to the Zoom Rooms widget for camera control. Check out more details…
v2.0.5 – Patch Release
Release Notes » v2.0.5 – Patch Release
Overview v2.0.5 is a patch release to fix bugs related to the release of v2.0.3. Below is a list of corrected issues included in the v2.0.5 patch version. Bug Fixes Brain Corrected issue with feedbacks not being processed when using RS232, GPIO, and Relay devices…
Brain Tips
FAQ » Brain Tips
If your brain malfunctions there are a couple URL’s you will want to know in order to verify status and download log files. General Status Enter IP address of brain followed by :8000/api/vtest/general 192.168.1.15:8000/api/vtest/general You will see a…
BRAINware: Sony Bravia Setup
Use Cases » BRAINware: Sony Bravia Setup
Overview Follow the steps below setup BRAINware on your Sony Bravia professional display. Will only work with Sony Bravia Pro BZ35F & BZ40H models only. Process Enable IP Control of the display Install ES File Explorer from the Google Play Store Insert USB…
Glossary
Glossary
Manager A home destination for all projects, spaces and controlled spaces. The manager is a single sign-in area that includes all of your installations. Project A Kramer control installation that includes as much specific details as possible for each project…
v1.3.3 Dashboard
Release Notes » v1.3.3 » v1.3.3 Dashboard
Overview Below are items corrected with the release of v1.3.3 Bug Fixes Fixed issue where previously un-selectable tabs were able to be selected after the User chose a Provisioned Space Fixed issue where Devices were appearing as duplicates when used as Reference…
KT-1010
KT-1010
Table Of Contents KT-1010 In-Field Updating Using the KramerAppUpdate apk Using the KT-1010 – Settings, Tips & Tricks KT-1010 Imaging Process KT-1010RB Imaging Process KT-1010SC Imaging Process KT-1010SCRB Imaging Process
Manager Interface Overview
Logging Into Kramer Control Portal » Manager » Manager Interface Overview
This article contains General information about the layout of the Manager interface. Left Pane The left pane is where you view the full list of projects that have been created and add new projects. See Creating a New Project for more information. Search To…
v1.3.1
Release Notes » v1.3.1
Overview Version 1.3.1 of our software adds new functionality to the Kramer Control Manager as well as bug fixes to the entire system. Manager Builder Clients Tablet – BRAINware – BRAINware} Modifications Un-provision Space is now available within…
Sign-in loop within Application
FAQ » Sign-in loop within Application
Overview The release of version 1.5.1 required an update within the code that affected requirements within Android devices. In order to correct this issue, Google Play services within the Android device will need to be updated. Follow the steps below to update Google…
KT Kramer Control Application Update
FAQ » KT Kramer Control Application Update
Overview If you received a KT with new firmware where the Kramer Control application is immediately update upon powering the unit on then you may need to understand the update process below. If you have one of these units, more than likely, the application version you…
Manager
Release Notes » v1.1.0 » Manager
New Features Updated Image Libraries to match look and feel of the Builder, Manager and Dashboard. Updated Image Libraries to include the ability to import theme images and/or image libraries into existing project. Bug Fixes Manager – Space…
2.10.9
Release Notes » 2.10.9
Overview Version 2.10.9 is an update to the Brain processing capabilities on the SL and KC Virtual Brain hardware. We have resolved a bug relating to CPU usage on the Brain hardware devices that we found to overwhelm the processing capabilities of the SL hardware.…
Updating Brain Firmware
FAQ » Updating Brain Firmware
Follow the steps below to update the firmware on the brain hardware. This only affects the brain, this will not update the firmware on the hardware unit itself. Process Download KUpload Click here to find the latest KUpload version Download the latest Brain…
Kramer Server Configuration for QA
KC-Brainware Server Documents » Kramer Server Configuration for QA
Overview The below process explains how QA should test a Gamma environment on KC-BRAINware5, KC-BRAINware25, and KC-BRAINware50 server units. This process will require two separate machines: personal laptop running linux or Mac OS and the KC-BRAINware hardware running…
Offline Unprovisioning using Kramer UI
Release Notes » v2.5.0 » Offline Unprovisioning using Kramer UI
Overview With the release of v2.5.0 programmers can now unprovision a Brain that is not connected to WAN. By creating a code within the Manager you can enter this code within the Kramer UI to unprovision a Brain without WAN access. Follow the steps below to…
v1.3.3 Client
Release Notes » v1.3.3 » v1.3.3 Client
Overview Below are items corrected with the release of v1.3.3 Bug Fixes Fixed issue in iOS clients where the First image was repeated when the button was set to a toggle button Fixed issue with KT-107 where the application would crash upon syncing an Unpublished…
Offline Mode Improvements
Release Notes » v2.0.3 » v2.0.3 – Client Applications » Offline Mode Improvements
Overview v2.0 included some changes to the way the Brain enters the Active state for endUser usage. Prior versions of the applications would go through a process to confirm Network access and could take upwards of 10 minutes for the Brain to enter this Active state…
Publishing File Request & Download
Logging Into Kramer Control Portal » Manager » Publishing File Request & Download
Overview Offline Publishing files are used to publish Brains that are not connected to WAN. This files can be generated within the Builder and/or Manager. This article covers the process of requesting and downloading Publishing files from the Kramer Control…
Widget Resizing
Release Notes » v1.5.5 » v1.5.5 Builder » Widget Resizing
Overview With the release of version 1.5.5 we have added the ability to resize any widgets that have been added to the UI. This process no longer requires changing the values in the width and height fields. Now the programmer has the ability to click and drag the…
v1 Calendar Integration
Release Notes » v2.0.3 » v2.0.3 – Builder » v1 Calendar Integration
Overview Kramer Control now includes Calendar integration with Google Suite and Microsoft Exchange. Following the process listed below, you will be able to add Meeting information including Time and Date to your Kramer Control Interface. !NOTE – We recommend…
Firmware Updating
Use Cases » Firmware Updating
This article explains the process of updating your Brain and Brain hardware. Included in this article are links to download the latest firmware and the tool for updating the firmware. Note: This process requires a PC, MAC computers are not supported for the upload…
KC Virtual Brain Static IP
FAQ » KC Virtual Brain Static IP
Overview Follow the steps below to set a static IP address on your Kramer Virtual Brain 1 or 5 device. *For this, it will help if you have existing Linux knowledge. The process will require an SSH connection or keyboard/mouse connected to the KC Virtual…
Space Unprovision
Release Notes » v1.3.1 » v.1.3.1 Manager » Space Unprovision
Overview Previously we had restricted the Unprovision process for our users. We have received numerous requests for this feature and with the release of v1.3.0 we have provided that ability to Project owners. Follow the steps below to unprovision a space. Note If the…
Offline Publishing
Release Notes » v2.4 » v2.4 – Builder » Offline Publishing
Overview Offline publishing is a great tool to use when you have a Brain installed on a customer network that does not have WAN access to our Cloud servers. Instead of requiring new firewall rules, or temporary routers you can publish programming changes without…
v2.4 – Manager
Release Notes » v2.4 » v2.4 – Manager
Overview v2.4 Manager includes corrections and updates. More information on these corrections below Corrections Corrected issue where importing a new theme brought in no images Corrected issue where newly created image libraries are not automatically…
KNET – Dashboard extension
Use Cases » KNET – Dashboard extension
Overview This is an internal Kramer document. This is not to be shared with anyone outside a Kramer office. This process explains how to extend Dashboard licensing using KNET. Note – You will need the Project ID of the customers projects that you are adding…
Known Issues
Known Issues
Overview This page is dedicated to issues that we are currently aware of. They are broken out based on where they occur in the platform. If there is a known work-around it will listed as well. As we fix the issues we will update this list by removing fixed issues.…
Express Mode
Release Notes » v1.2.0 » v1.2 Manager » Express Mode
Overview With the release of v1.2.0 Kramer Control is now supporting a way of controlling an SL240 or SL280 without the need for Internet access. By enabling Express Mode within your Manager, the Client application will be able to communicate without having to access…
v2.8.0
Release Notes » v2.8.0
Overview Version 2.8 of Kramer Control is a single focus on improving stability of the Kramer Control solution. Our team has done a great job at identifying root issues that have affected Brain stability on SL hardware and issues with the Kramer Control client…
VS-622DT Gateway
Release Notes » v1.5.1 » v1.5.1 Builder » VS-622DT Gateway
Overview Kramer has released a new I/O controller called the VS-622DT. This unit is an All-in-One Presentation system with 6×2 4K:60 4:2:0 HDMI/HDBaseT Matrix Switching, Control Gateway that supports PoE, Power Amplifier and Maestro Room Automation. Follow the…
How to: Adjust Slider range for controlled device
Use Cases » How to: Adjust Slider range for controlled device
Overview When a device driver is built for the database the State values match the possible range provided by the controlled device. This full range may not be used by the end user. Instead they may edit adjust the hardware to work within a set range providing a…
KC-Brainware – CLI Commands
KC-Brainware Server Documents » KC-Brainware – CLI Commands
Overview !This only refers to original KC Brainware installations. This is not compatible with the KC Virtual Brain product. In this article we will cover some new commands affecting Docker. Docker containers are what house the Brain process when using the…
Identifying Project/Space ID
FAQ » Identifying Project/Space ID
Overview In order to properly help troubleshoot problems you are having with Kramer Control, our technicians will ask to provide us with the Project and/or Space ID of the setup. This brief thread will provide the steps necessary to identify these…
Aliasing Wizard
Release Notes » v1.4.3 » v1.4.3 Builder » Aliasing Wizard
Overview In v1.3.1 we added an Error to the builder indicating that a Device has un-aliased parameters. This error notifies the user that a device, or multiple devices, require the Aliasing feature in order to prevent future errors. In order to make the Aliasing setup…
How to: Create a Phone book Overlay
Use Cases » How to: Create a Phone book Overlay
Overview The process below describes the setup requirements within Kramer Control to create a Virtual rolodex for DSP devices. Process Add Frame to Page If you have not yet created Frames and Overlays – You can find more information here The size…
How to: Use SL Internal Clock without NTP Server
Use Cases » How to: Use SL Internal Clock without NTP Server
Overview When a Brain is installed in Offline Mode but you still need to execute commands based on time of day follow the steps below to make sure your installation works properly. Note This process requires a Publish to the Brain, the Brain will need to be Online to…
New API Information in Web Client
Release Notes » v2.0.3 » v2.0.3 – Client Applications » New API Information in Web Client
Overview With the release of v2 of Kramer Control we have added more information to the /api/vtest/general URL of the Brain. Below is a screenshot and explanation of the new information that can be found Process Open Chrome Go to…
Re-Assign Ownership
Logging Into Kramer Control Portal » Inviting team members » Re-Assign Ownership
How to re-assign ownership. Within this thread you will learn how to assign ownership of a project to a different team member. Process Login to the dealer portal Select the project to change from the left pane Select the option to Reassign Ownership from right…
Check internal time on SL hardware
Use Cases » How to: Use SL Internal Clock without NTP Server » Check internal time on SL hardware
Overview The SL hardware has a known issue where the internal clock will lose seconds each day when NTP is disabled in the configuration page, or the default NTP server is unreachable. If the internal clock is not correct when a Brain is being used in an…
Docker Brain Setup
KC-Brainware Server Documents » Kramer Server Configuration for QA » Docker Brain Setup
Overview This thread discusses the Command Line setup necessary to run a Docker Brain on your machine or Kramer Server. Below we have listed the steps necessary to complete the setup as well as system requirements your device will need to run the Docker Brain.…
Adding New Charts in Dashboard
Release Notes » v2.2.2 » v2.2.2 – Dashboard » Adding New Charts in Dashboard
Overview Kramer Control version 2.2 provides Dashboard users with more customization ability. One of these options is to Add charts to your Dashboard information screen. Follow the steps below to Add a New chart today! Process Open Dashboard Select the Project…
KT-107 & KT-1010 – Sleep Overlay
Use Cases » KT-107 & KT-1010 – Sleep Overlay
Overview There have been reports that the KT-107 and KT-1010 units are experiencing an image ghosting or screen burn in when the tablets are used in kiosk mode. This kiosk mode is the default on all KT-107 and KT-1010 tablets. To prevent these issues one suggestion…
KT-1010 Kramer Control – Failed to Update
FAQ » KT-1010 Kramer Control – Failed to Update
Overview If you recently updated the firmware on a KT-1010 device and Kramer Control will not update please follow the steps below. The firmware version affected is Version 1.0.0.10.15v Process needed to Update Kramer Control Go to the settings of the…
2.10.5
Release Notes » 2.10.5
Overview This is a hotfix for Kramer Control. In this version we have corrected an issue where the Brain will not reconnect to our AMQP servers if there is a loss of connection by any means. Files for download SL-280 SL-240C SL-240 Android If you are using a KC…
Remote Brain Updates
Release Notes » v1.3.1 » v.1.3.1 Manager » Remote Brain Updates
Overview With the release of v1.3 we have added the functionality to Remotely update a Brain firmware from the Manager. Follow the steps below to use this feature. NOTE Only Brains running v1.3 will support this feature. If you have a Brain running a firmware version…
v2.2.9 – Patch Release
Release Notes » v2.2.9 – Patch Release
Overview We are excited to announce the patch release of v2.2.9 for Kramer Control. Below is a list of improvements and corrections we have made with this latest patch version. New Improvements Brain Added internal functionality to prevent Brains entering a boot…
Initialize Event
Release Notes » v1.5.1 » v1.5.1 Builder » Initialize Event
Overview With the release of v1.5.1 the programmer can create a macro that execute during the Initializing state of the Brain. Each time the Brain State changes to Active after a restart or successful sync, this initialization macro will execute. Follow the steps…
New Tablet – Changing time for auto updates
New Kramer Tablets » New Tablet – Changing time for auto updates
Overview The new Kramer tablets will attempt to automatically update the firmware or applications for Kramer Control at midnight. If you would prefer a different time, this can be changed following the steps below: Process Step 1 – Open settings on the…
User Input Function
Release Notes » v1.2.0 » v1.2.0 Builder » User Input Function
Overview Devices such as Cable boxes, Video Conferencing units may require end user Input to identify an alphanumerical string such as phone number or favorite channel. In prior versions of Kramer Control, the programmer needed to identify these strings and program…
Creating Grouped Buttons using Custom States
Use Cases » Creating Grouped Buttons using Custom States
Overview Devices such as Video and Audio matrixes can use the same set of inputs and across multiple outputs. Using custom states with an array for the Output, we can create logic within the buttons to indicate which input is currently in use in each location. Follow…
Builder Preview Mode
Release Notes » v2.2.9 – Patch Release » Builder Preview Mode
Overview With the release of version 2.2.9 of Kramer Control, the programmer can now preview Frame and Overlay programming within the Builder. NOTE – Preview mode will only work with a single instance of an Overlay for this first iteration. In order to change…
Action Re-Ordering
Release Notes » v1.5.5 » v1.5.5 Builder » Action Re-Ordering
Overview Release 1.5.5 adds the capability to re-order Actions found within Buttons, Macros and/or Events without having to drag and drop the Action. Two buttons have been added to the Action toolbar which allow the programmer to move items up or down within the list…
Using WOL command
Use Cases » Using WOL command
What is WOL? WOL or Wake on Lan is supported by some devices as a method to Power on the unit via the lan connection to the unit. Devices such as Kramer VIA, Sony Blu-ray and Sony TV’s require WOL as the only way to Power the unit on while controlling the…
Custom States within System Device
Release Notes » v1.2.0 » v1.2.0 Builder » Custom States within System Device
Overview Previously, in prior version of Kramer Control in order to track a Virtual state you needed to import the Kramer – Virtual Device driver and create aliases for tracking. With the release of v1.2.0 we have added this same capability within the System…
IR Learning and Command Uploading
Use Cases » IR Learning and Command Uploading
Overview If you find yourself with a Device that does not currently exist within our Database, there are a couple options to pursue to get the commands into the Builder. Submit a Device Request Create your Own Device Or, you can Learn IR commands from the…
KC-Brainware Quick Start Guide
KC-Brainware Server Documents » KC-Brainware Quick Start Guide
!If you are installing a KC Virtual Brain 1 or 5, these articles below will not work with the Virtual Brain hardware. Setup Process followed in Quick Start Guide for KC-BRAINware Server Units The below steps will be shown in the Quick Start guide that is shipped…
Detaching Space
Release Notes » v1.3.1 » v.1.3.1 Manager » Space Referencing » Detaching Space
Overview If you have previously setup a Space Reference but no longer require the reference you can Detach the space in order to create unique programming. Follow the steps below to detach a space from a Master Process Select the Referenced space from the left…
KAgent install on KT-107
New Kramer Tablets » KAgent install on KT-107
Overview Follow the steps below to install the K-Agent application on the older model KT-107 touch panels !This application will not work with rev 01 of the KT-107 Process Download the K-Agent application Connect the KT-107 to the computer using USB…
How to: Force the Brain into an Active Offline state
Release Notes » v2.2.9 – Patch Release » How to: Force the Brain into an Active Offline state
Overview Some setups have a spotty network or no network at all. With version 2.2.9 of Kramer Control, we have added an API route that allows the programmer to configure the Offline state for the Brain. This will help in setups where Internet access is spotty and not…
Show/Hide Builder Elements
Builder » Creating a New User Interface » Builder Toolbar » Show/Hide Builder Elements
Overview As you design User Interfaces, the Center Pane can become flooded with widgets, background and frames making for challenges when editing the layout. This thread will explain how some of these elements can be hidden so the programmer can focus on specific…
Copying and Pasting of Devices
FAQ » Copying and Pasting of Devices
Overview When you install multiple devices that are identical in Manufacturer and Model, you will want to save yourself some time in the Builder by Copying and Pasting those devices with a keyboard shortcut. This process will work, however there are some items that…
Space Referencing
Release Notes » v1.3.1 » v.1.3.1 Manager » Space Referencing
Overview Space referencing is the ability to create a Space within Project using that Spaces programming and UI layout. No additional programming is necessary and gateways can be configured within the Manager for the referenced space as this would be the only item…
Custom UI Ratio
Release Notes » v1.3.1 » v.1.3.1 Builder » Custom UI Ratio
Overview With the release of v1.3.0 programmers now have the ability to create a Custom Handset ratio. As more devices are released, the standard ratios 16:9 and 4:3 do not cover the devices on the market. By building a Custom UI you can create the correct UI to match…
KDS-6 Driver Update
FAQ » KDS-6 Driver Update
Overview With the update of the KDS-6 firmware, the Kramer Control driver also required an update. If you were previously using a KDS Decoder with a firmware version older than 6.4 you will need to update the driver in your Kramer Control Project/Space. Driver Update…
How to: Align grouped items to the center of a Page or Overlay
Use Cases » How to: Align grouped items to the center of a Page or Overlay
Overview This tutorial will cover how to center a set of buttons both vertically and horizontally within your Pages and Overlays. Follow the steps below to easily center your widgets within your UI pages and Overlays. Process Launch Builder Add Widgets After you…
Team Member Roles Matrix
Logging Into Kramer Control Portal » Inviting team members » Team Member Roles Matrix
Roles Matrix Below you will find the matrix indicating the abilities that exist within each role type C = The ability to create new content within the specified function R = Read only ability. This means the role can only see the content, no editing of any kind is…
How to: Add Counter Function
Use Cases » How to: Add Counter Function
Overview Within this thread you will find the necessary steps to build a Counter/Timer function into your Kramer Control project. This thread includes an example scenario and the steps necessary to configure such a scenario within your project. Process Launch…
Importing Theme to Existing Project/Space
Release Notes » v1.1.0 » Manager » Importing Theme to Existing Project/Space
Overview The Project wizard allows the programmer to select a one or more themes when initially creating the Project within the Manager. If a New Theme is created, or another theme is wanted, follow the steps below to import new images. Process Within…
How to: Use the Ping driver
Use Cases » How to: Use the Ping driver
Overview The Ping driver provides a method for the programmer and end user to check connectivity of a particular device. You can also check outbound status of the Brain by pinging hostnames of websites such as Google or the hostnames of our required ports. Follow the…
Manager Offline Publishing
Release Notes » v2.4 » v2.4 – Manager » Manager Offline Publishing
Overview From the Kramer Control Manager, you can request and download a publishing file for your previously provisioned space. Follow the steps below to download the file. Process Open Manager Select Space Expand the Menu From the Menu select the Request…
Show/Hide Overlays
Use Cases » Show/Hide Overlays
How to Show or Hide overlays on a page, or within another overlay Some buttons are not necessary 100% of the time. If you create a pop-up overlay, you can choose when those extra buttons are in view, and hide them when they are no longer needed. Follow the steps below…
How to: IFTTT Driver
Use Cases » How to: IFTTT Driver
Overview If This Then That – also known as IFTTT is a free web-based service that is available to create simple conditional statements called applets. What is an applet? An applet is a trigger caused by changes that occur within other web services such as…
Kramer App Updater – API Commands
FAQ » Kramer App Updater – API Commands
Overview The Kramer AppUpdate application available on KT-1010 devices will periodically check our cloud servers for new updates to two Kramer application, Kramer Control & Kronomeet. The Kramer AppUpdate also has an available API that can be used to push an update to…
Android 10 – Home screen issue
FAQ » Android 10 – Home screen issue
Overview We have been receiving reports from the field that the latest batch of KT-107 panels running Android 10 will inconsistently show the home screen and not Kramer Control. If your customer reports this issue, check the settings below to prevent this issue. *If…
Kramer VIA
Use Cases » Kramer VIA
Follow the below process to setup a Kramer VIA within Kramer Control. Process Before the UI design can be created, make sure that the following steps are finished before moving on: Launch Kramer Control builder Import Kramer VIA device After importing the…
Changing Frames to a Different Overlay
Use Cases » Changing Frames to a Different Overlay
You want to build a single page interface. To fit all the controls on one page, you need to add a frame to the page and then create a button that will enable the interface user to go the new frame from the main part of the page. This article explains how to create a…