Search
Related topics are listed below.
Control
Adding Brain Hardware to a Project » Control
The control aspect of Kramer Control is when the user picks up his handset and opens the Kramer Control application or the user remotely accesses the controlled space via the dashboard. The control is the finished version of the programming that enables the user to…
Kramer Control Videos
Kramer Control Videos
Videos Device Driver Basics Frames and Overlays Input Buttons Mute Buttons Password Locks Power off Popup Volume Buttons
How to: Control KDS-6 using Kramer Control
Kramer Control Videos » How to: Control KDS-6 using Kramer Control
DirecTV Genie Client Control
Use Cases » DirecTV Genie Client Control
When controlling a DirecTV Genie client system, the Genie clients operate through the main Genie DVR unit’s IP address. In this article we explain the builder setup for controlling 2 clients through a single Genie DVR. Information you need to know: IP…
KT Kramer Control Application Update
FAQ » KT Kramer Control Application Update
Overview If you received a KT with new firmware where the Kramer Control application is immediately update upon powering the unit on then you may need to understand the update process below. If you have one of these units, more than likely, the application version you…
Kramer Control IT Deployment Guide
Security » Kramer Control IT Deployment Guide
Full IT Deployment Guide
Cisco Spark RS-232 Control
Use Cases » Cisco Spark RS-232 Control
Overview We have received some questions about configuring a Cisco Spark Kit with Kramer Control. Typically, our suggestion is to control the Cisco unit through TELNET but we have heard that some installations are blocking this connection method. The next suggestion…
Logging Into Kramer Control Portal
Logging Into Kramer Control Portal
Follow this link to access the Kramer Control Portal If you have not yet requested your Kramer Control account, you will need to register through the Kramer Control portal. Upon registering you will be granted a 14 day trial of the software. If you do not complete the…
Converging Systems Lighting and Screen Control
Use Cases » Converging Systems Lighting and Screen Control
Overview The Converging Systems lighting controller has many options for configuration within the Kramer Control Builder. Below are some of those features and how to properly setup Kramer Control with your Converging Systems hardware. These steps must first be…
Converging Systems Shade & Screen Control
Use Cases » Converging Systems Lighting and Screen Control » Converging Systems Shade & Screen Control
Overview Kramer Control has the ability to control the IMC-100C/BRIC and IMC-100T Motors via Network gateway communicating via Port 23 of your Network. The steps below explain how to import the proper device and create an Interface layout to control these motors.…
Programming Phillips Hue with Kramer Control
Use Cases » Programming Phillips Hue with Kramer Control
Overview In order to control your Philips HUE device, there are some initial steps that need to be taken outside of the Kramer Control builder to properly implement control. Follow the steps below to control your Philips HUE lights. Process In order for commands…
Kramer KDS 3 & Kramer Control
Use Cases » Kramer KDS 3 & Kramer Control
Overview KDS 3 units are h.264 encoders built for HDMI signals up to 1080p60. Kramer Control can control the Encoders and Decoders that have been installed by following the process below. KDS 3 Software Before configuring the Kramer Control builder for control of…
K-Agent Setup using Kramer Control
New Kramer Tablets » K-Agent Setup using Kramer Control
Overview The K-Agent application can be setup using a device driver within Kramer Control. This driver is available in our database and can be used to remotely restart a tablet, check if the tablet is online, or to configure the deep link address for the Control…
Enabling IP Control of Sony Bravia Displays
Use Cases » BRAINware: Sony Bravia Setup » Enabling IP Control of Sony Bravia Displays
Enabling IP Control of the display Navigate to the Settings of the display Select ‘Network’ settings Select ‘Home Network Setup’ setting Select ‘IP Control’ setting Enable IP Control Select ‘Authentication’…
Kramer Control – tablet setup from laptop
New Kramer Tablets » Kramer Control – tablet setup from laptop
Overview On the new model Kramer tablets, the programmer can configure the tablets directly from their laptop without having to input any information within the tablet itself. Process To get the new apk to show the Kramer Control GUI of a Brain, open a Chrome…
KT-1010 Kramer Control – Failed to Update
FAQ » KT-1010 Kramer Control – Failed to Update
Overview If you recently updated the firmware on a KT-1010 device and Kramer Control will not update please follow the steps below. The firmware version affected is Version 1.0.0.10.15v Process needed to Update Kramer Control Go to the settings of the…
Kramer VS-622 DT – Pass through Control
Use Cases » Kramer VS-622 DT – Pass through Control
Overview The Kramer VS-622DT device provides the capability to tunnel RS232 commands through the HDBT port of the unit. This feature is beneficial for programmers using Kramer Control and the VS-622DT device. Follow the steps below to use this feature in your…
Kramer Control – new tablet setup from tablet
New Kramer Tablets » Kramer Control – new tablet setup from tablet
Overview The Kramer Control setup on the new model, KT-208 & KT-2010, is different from previous versions of Kramer Control. If you intend on setting up the connection between the touch panel and the Brain from the tablet itself, follow the steps below: Process Step…
Release Notes
Release Notes
Version History 2.10.5 2.10.4 2.10.3 2.10.2 2.10.0 2.9.0 2.8.0 2.7.0 2.6.3 – Hot…
Use Cases
Use Cases
Overview Use cases are example scenarios that can be created when using Kramer Control. Found within this topic will be examples such as when to save vs when to publish, state based event that changes image to indicate current state and more Examples Adding…
FAQ
FAQ
Links Brain Information Brain Tips Un-Provisioning, What we recommend Minimum System Requirements Firmware Update Process Project/Space ID’s Incorrect Time appearing within Brain Copy and Paste of Devices Failure to update when using KUpload Builder Page…
New Kramer Tablets
New Kramer Tablets
Overview New model tablets are: KT-205 KT-208 KT-2010 These new tablets have a few settings that can be done to configure these units out of the box. Below are links to specific articles to help configure your new model Kramer tablet. Kramer Control –…
KT-1010
KT-1010
Table Of Contents KT-1010 In-Field Updating Using the KramerAppUpdate apk Using the KT-1010 – Settings, Tips & Tricks KT-1010 Imaging Process KT-1010RB Imaging Process KT-1010SC Imaging Process KT-1010SCRB Imaging Process
v1.4.3
Release Notes » v1.4.3
Overview The v1.4.3 is primarily a release to correct bugs that have existed within the Kramer Control environment. The links below detail what bugs were fixed for each of the Kramer Control functions. Brain Fixes Corrected issue with WOL device failing to…
Google Hangouts Meet Hardware Kit Integration
Use Cases » Google Hangouts Meet Hardware Kit Integration
If you use the Google Hangouts Meet Hardware Kit for meetings then you can use Kramer Control to not only control the displays and all other equipment but you can also control the Hangouts Meet Hardware Kit from within Kramer Control as well for a single all…
Provisioning
Adding Brain Hardware to a Project » Provisioning
Brain hardware (see Adding Brain Hardware to a Project) must be provisioned (assigned) to a space before the Kramer Control application can control the devices in the space. This article explains how to provision Brain hardware to a controlled space. The provisioning…
Express Provisioning
Release Notes » v2.0.3 » v2.0.3 – Manager » Express Provisioning
Overview Prior versions of Kramer Control required the installer use an iOS or Android tablet/phone to complete the provisioning process on the first installation of a Brain. With the release of v2.0 of Kramer Control we have added the capability to generate a…
v2.2.2
Release Notes » v2.2.2
Overview Version 2.2 of Kramer Control is now available. We are excited to announce some new features, updates to our Dashboard and some bug fixes as well. More information on version 2.2 can be found by following the links below Builder Brain Dashboard Client…
v1.1.0
Release Notes » v1.1.0
SL-240C The SL-240C hardware is now supported within the Kramer Control Builder hardware section. If you have a SL-240C that will be installed, there is a new firmware available for download. In order to Provision the SL-240C, you will need to update to this latest…
KC-Brainware Server Documents
KC-Brainware Server Documents
!If you are installing a KC Virtual Brain 1 or 5, these articles below will not work with the Virtual Brain hardware. Reformatting seed unit Quick Start Guide Bridge Networking WAN Necessary KC-Brainware CLI Commands KC-Brainware Logs
Hardware
Builder » Hardware
Gateways are control units installed as hardware in your controlled space. These control units are required for devices that cannot be controlled over a Network and can only be controlled via IR (infrared) control, RS-232 serial control, Relay/IO contact closure and…
BRAINware: Sony Bravia Setup
Use Cases » BRAINware: Sony Bravia Setup
Overview Follow the steps below setup BRAINware on your Sony Bravia professional display. Will only work with Sony Bravia Pro BZ35F & BZ40H models only. Process Enable IP Control of the display Install ES File Explorer from the Google Play Store Insert USB…
Security
Security
Overview Below is a list of articles relating to Network security and IT deployment information 802.11x Network requirement IT Deployment Guide Required Internet Ports
802.1x Authentication
Security » 802.1x Authentication
Overview As installations become more secure there have been more requests for 802.1x for the Kramer Control Brain. If a system requires 802.1x authentication you will need to control your local Control Champion to arrange for a Kramer Control support technician to…
v2.2.5 Patch Release
Release Notes » v2.2.5 Patch Release
Overview The version 2.2.5 release of Kramer Control includes fixes to the Brain, Builder and Client Applications. More information on the fixes included below. For more information on version 2 of Kramer Control click here Bug Fixes Brain Corrected issue where…
v2.0.3 – Builder
Release Notes » v2.0.3 » v2.0.3 – Builder
Overview With the release of Kramer Control v2.0 we have included many new features within the Kramer Control Builder. Those features and a list of bug fixes can be found below. Follow the links to learn more about these new feature we have added! New Features v1.0…
Adding Brain Hardware to a Project
Adding Brain Hardware to a Project
Brain hardware is required in each controllable space. The Brain houses all of the programming information such as: the user interface, Macros, Events and anything else created within the Builder. This article explains how to add a Brain to your setup. Adding Brain…
v2.10
Release Notes » v2.10
Overview Version 2.10 of Kramer Control focuses on updates for the Kramer Control Dashboard. The Dashboard has been redesigned and now includes alerts, room statuses, and email notifications based on alerts. The majority of changes are done within the webpages for…
v2.0.3
Release Notes » v2.0.3
Overview We are excited to release v2.0 of Kramer Control! New features included in this release are: Calendar support, Timer Functionality, and more! More information can be found on these features and more by following the links below. Manager Builder Client…
v2.4
Release Notes » v2.4
Overview We are excited about the release of version 2.4.1 of Kramer Control. With this release we have included the new method for offline publishing to Brains that installed in environments without WAN access. We have also released new BRAINware that will run on…
v2.0.3 – Client Applications
Release Notes » v2.0.3 » v2.0.3 – Client Applications
Overview With the release of v2 of Kramer Control we have fixed issues related to the Client Applications and released new features. More information on these fixes and new features can be found below. New Features Brain Info Page Updated API information Gateway…
Cisco Touch 10 Integration
Use Cases » Cisco Touch 10 Integration
Overview The Cisco Touch 10 can be configured, within the Cisco software, for integration with 3rd party device control; such as Kramer Control. Once the Touch 10 has been configured in such a way, Kramer Control can use the feedback from the Touch 10 to execute…
v1.5.1
Release Notes » v1.5.1
Overview v1.5.1 includes a new gateway, and new event types along with bug fixes. More information on these new features and what bugs were fixed can be found in the links below. Brain New Features New notifications have been added to the Manager, Builder and…
v1.0.3
Release Notes » v1.0.3
Overview Initial release. Product details below Kramer Control is an award-winning cloud-based room / space control and management platform that lets IT/AV managers easily control, monitor and support AV systems, infrastructures, and any third party devices. By…
VS-211H Setup
Use Cases » VS-211H Setup
Overview The VS-211H is a 2×1 HDMI auto switcher that can also be controlled via Contact Closure. Instead of relying on the auto sensing capability of the VS-211H, you can force an input switch by sending a momentary contact to port 1 or 2 to initiate the switch.…
New Kramer Apk
New Kramer Apk
Overview The new Kramer apk will eventually replace the Kramer Control apk, but for now it is a secondary Kramer application that runs as an agent on the iOS and Android devices. In order to get the new apk installed, you will need to understand the following…
v2.2.2 – Client Applications
Release Notes » v2.2.2 » v2.2.2 – Client Applications
Overview Below is a list of new features and bug fixes that are included in the release of Kramer Control 2.2.1 New Features KT-1010 BRAINware URL Widget
Kramer RC Keypad Integration
Use Cases » Kramer RC Keypad Integration
Overview The Kramer RC keypad can be integrated to a Kramer Control setup. The Volume knob and buttons on the keypad send out feedback upon use and Kramer Control Events can turn that feedback into Control for third-party equipment. Follow the steps below to integrate…
v2.4.1
Release Notes » v2.4.1
Patch Fix v2.4.1 Version 2.4.1 includes a couple improvements to the Kramer Control platform. In this patch we have added the capability to control KNX HVAC systems and we have improved the Kramer UI to add more functionality. This patch release also makes corrections…
Zoom Room Widget
Release Notes » v2.5.0 » Zoom Room Widget
Overview With the release of v2.5.0 Kramer Control has added the capability to integrate with a Zoom Room configuration. Kramer Control now offers a pre built widget that can be added to a Space for integration with your Zoom Room Controller. This allows you to have…
v.1.3.1 Manager
Release Notes » v1.3.1 » v.1.3.1 Manager
Overview Version 1.3.1 of the Kramer Control manager includes new features that allow for more customization of spaces. The links below provide a more in depth look at the new features created for the Manager Space Referencing Space Unprovisioning Remote Brain…
v2.2.2 – Dashboard
Release Notes » v2.2.2 » v2.2.2 – Dashboard
Overview Below you will find new features and bug fixes that are included in version 2.2 of Kramer Control New Features Customized View of Dashboard Space usage customized chart Bug Fixes Corrected issue where space usage and system activity charts were not…
v1.5.1 Builder
Release Notes » v1.5.1 » v1.5.1 Builder
Overview Below you will find the list of new features and bug fixes for v1.5.1 New Features Intialize Event Widget States Idle Event VS-622DT Gateway Bug Fixes Corrected issue with Aliasing wizard where you could not import the same device more than…
v1.2.5
Release Notes » v1.2.5
Overview Version 1.2.5 of our Software is a release that includes only bug fixes and updates. This release does not include new features. Builder Manager Clients Device Driver Editor Dashboard Brain Fixes Daylight savings time not factored correctly Repeated…
Creating User Interface Elements
Builder » Creating a New User Interface » Builder Toolbar » Creating User Interface Elements
The Create Interface Element button in the Builder toolbar has five options for creating new elements on a page. This article explains each of the five options. Click the link at the end of each section for more information about that section. Creating a…
Project and Space Menu Options
Logging Into Kramer Control Portal » Manager » Project and Space Menu Options
Menu Options icons are located in the toolbar of the Center pane. Menu Options Icon Click the icon in the right of the above image to display a menu with options that change according to the current level of the Project. Project Menu Options When defining a…
v1.3.1
Release Notes » v1.3.1
Overview Version 1.3.1 of our software adds new functionality to the Kramer Control Manager as well as bug fixes to the entire system. Manager Builder Clients Tablet – BRAINware – BRAINware} Modifications Un-provision Space is now available within…
Hardware Mismatch
FAQ » Hardware Mismatch
Overview The image on the right shows the error that appears within the Kramer Control application when the Provisioning process fails due to a Hardware Mismatch. There are a couple different causes for such a problem. The possible causes and fixes are listed below.…
How to: Align grouped items to the center of a Page or Overlay
Use Cases » How to: Align grouped items to the center of a Page or Overlay
Overview This tutorial will cover how to center a set of buttons both vertically and horizontally within your Pages and Overlays. Follow the steps below to easily center your widgets within your UI pages and Overlays. Process Launch Builder Add Widgets After you…
IFTTT – Email Example Setup
Use Cases » How to: IFTTT Driver » IFTTT – Email Example Setup
Overview If you have not read the previous article on IFTTT and setting up applets make sure that you read the article in its entirety before following the steps below. Kramer Control and IFTTT IFTTT and Webhooks create a method in which a Kramer Control programmer…
KNX Lighting
Use Cases » KNX Lighting
Overview Kramer Control supports control of KNX Lighting. Within this thread we will explain the builder configuration to properly setup your KNX device. Builder Before we proceed make sure the following steps have been completed Launch Builder Import KNX…
Builder Toolbar
Builder » Creating a New User Interface » Builder Toolbar
Within the center pane you will find the Builder Tool bar. This article provides a brief explanation of each tool found within the toolbar. Clicking on the header of the topic will link to a separate article with further explanation of the feature. Zoom The first…
v2.8.0
Release Notes » v2.8.0
Overview Version 2.8 of Kramer Control is a single focus on improving stability of the Kramer Control solution. Our team has done a great job at identifying root issues that have affected Brain stability on SL hardware and issues with the Kramer Control client…
VS-622DT Gateway
Release Notes » v1.5.1 » v1.5.1 Builder » VS-622DT Gateway
Overview Kramer has released a new I/O controller called the VS-622DT. This unit is an All-in-One Presentation system with 6×2 4K:60 4:2:0 HDMI/HDBaseT Matrix Switching, Control Gateway that supports PoE, Power Amplifier and Maestro Room Automation. Follow the…
Controlling BiAmp Tesira Hardware
Use Cases » Controlling BiAmp Tesira Hardware
Requirements Before you can begin the Kramer Control design for control of the BiAmp hardware, you will first need to identify the Instance tag within the BiAmp programming. Locating Instance Tag Open the BiAmp Tesira software Select a control black from the…
Glossary
Glossary
Manager A home destination for all projects, spaces and controlled spaces. The manager is a single sign-in area that includes all of your installations. Project A Kramer control installation that includes as much specific details as possible for each project…
v2.0.3 – Manager
Release Notes » v2.0.3 » v2.0.3 – Manager
Overview The v2.0 of the Kramer Control Manager includes a new feature that allows the programmer to generate a Provisioning code within the Space settings that can be used during the final installation of Kramer Control. Also included within the release of v2.0 are…
Manager Interface Overview
Logging Into Kramer Control Portal » Manager » Manager Interface Overview
This article contains General information about the layout of the Manager interface. Left Pane The left pane is where you view the full list of projects that have been created and add new projects. See Creating a New Project for more information. Search To…
How to: Sony Edge Analytics
Use Cases » How to: Sony Edge Analytics
Overview With the current version of Kramer Control (v2.9.0 or previous) we do not officially support the authentication requirement to implement control over the Sony Edge Analytics device. However, we can control the unit using a combination of our URL widget and…
Adding a Slider
Use Cases » Adding a Slider
Sliders are used to control devices that have discrete capabilities for level control. Two examples of discrete level control would be: the volume level of an audio device and the dimming capability of a light. This article explains two options for adding a slider to…
Client Updates
Release Notes » v1.1.0 » Client Updates
Bug Fixes Client – WebSocket connection fails because it can’t decode the text frame as UTF-8 Client – Web Control – Console error breaks client Client – Should ignore invalid page navigation requests Client – Web – TypeError breaks client Client – Web…
v2.2.9 – Patch Release
Release Notes » v2.2.9 – Patch Release
Overview We are excited to announce the patch release of v2.2.9 for Kramer Control. Below is a list of improvements and corrections we have made with this latest patch version. New Improvements Brain Added internal functionality to prevent Brains entering a boot…
Adding Pages
Builder » Creating a New User Interface » Adding Pages
Unless the controlled space is a single device, or a single lighting control remote, you will need to set up multiple pages and/or overlays for your user interface. Follow the steps below to create multiple pages to your new interface. Adding Pages Create an…
v2.5.0
Release Notes » v2.5.0
Version 2.5.0 This new version includes new features such as a Zoom Room widget, SSH communication type, and Offline provision & unprovisioning. This release also includes bug fixes to improve stability with both online and offline Brains. More information on the…
Customized Dashboard View
Release Notes » v2.2.2 » v2.2.2 – Dashboard » Customized Dashboard View
Overview Kramer Control 2.2 includes updates to the Kramer Control Dashboard including a Customizable option for users to arrange the charts they see once they have selected a project. You can also add and remove charts from the Space Info screen. …
New Brain Information Page
Release Notes » v2.0.3 » v2.0.3 – Client Applications » New Brain Information Page
Overview Within the configuration page of the SL hardware you will find a Brain information tab. This new tab shows information to the currently provisioned space. Below is more information on the options that appear within this tab. :8000/kramer-ui/index.html …
Express Mode
Release Notes » v1.2.0 » v1.2 Manager » Express Mode
Overview With the release of v1.2.0 Kramer Control is now supporting a way of controlling an SL240 or SL280 without the need for Internet access. By enabling Express Mode within your Manager, the Client application will be able to communicate without having to access…
New Reconnecting Screen
Release Notes » v2.2.7 Patch Release » New Reconnecting Screen
Overview Within the iOS and Android application for Kramer Control there is a new reconnecting screen that appears when the tablet or phone can no longer access the Kramer Brain. Below is more information on this new screen Reconnecting Screen The above image…
How to: IFTTT Driver
Use Cases » How to: IFTTT Driver
Overview If This Then That – also known as IFTTT is a free web-based service that is available to create simple conditional statements called applets. What is an applet? An applet is a trigger caused by changes that occur within other web services such as…
Kramer App Updater – API Commands
FAQ » Kramer App Updater – API Commands
Overview The Kramer AppUpdate application available on KT-1010 devices will periodically check our cloud servers for new updates to two Kramer application, Kramer Control & Kronomeet. The Kramer AppUpdate also has an available API that can be used to push an update to…
SL Brain Connection – Serial
FAQ » SL Brain Connection – Serial
!This article is ONLY needed if you cannot connect to the SL device over TCP or UDP. There are times when you may not be able to connect to an SL Brain over TCP/UDP. If you run into a situation when you need to connect and send configuration commands directly to the…
v2.4.2 – Manager & Builder Update
Release Notes » v2.4.2 – Manager & Builder Update
Overview This patch release only affects the Kramer Control Manager, Kramer Control Builder, and Kramer Control Device Driver Editor. The most up-to-date Brain version is 2.4.3 Fixes and Improvements Manager Added the capability to request and download publishing…
VIA Connect Plus BRAINware
Adding Brain Hardware to a Project » VIA Connect Plus BRAINware
!Support for BRAINWARE in the VIA Connect Plus has been discontinued! Overview The VIA Connect Plus will have a VIA-BRAINware feature that will allow the installer to control the Space by purchasing smaller hardware options or controlling the space all IP if…
Navigation
Builder » Creating a New User Interface » Navigation
Overview Adding navigation to the user interface is necessary to enable the user to access a prior page or a separate control page for devices. For example, a Home page with macros for turning on a system to an Apple TV device. Once the macro finishes, you will want…
Toggle Button
Use Cases » Toggle Button
This article explains how to create a single toggle button that performs different actions and changes appearance for each action. Adding Multiple Actions to a Button Launch the Builder. Add a new button or select an existing button from the interface. Select…
Non-Supported Devices
Use Cases » Minimum Operating System Requirements » Non-Supported Devices
Overview We have come across some devices that are not compatible with the Kramer Control application. Even with the Minimal OS requirements being met, these devices will not work with Kramer Control Devices Asus Zenfone 2 – This device would download the…
Interface Overlays
Builder » Creating a New User Interface » Builder Toolbar » Interface Overlays
Overlays help reduce interface sizes by enabling the interface designer to add layers to an interface instead of creating a new page. Overlays are created per user interface and can be nested within another overlay. Creating overlays is the first step in creating a…
v2.0.11 Patch Release
Release Notes » v2.0.11 Patch Release
Overview The version 2.0.11 release of Kramer Control includes fixes to the Brain and Client Applications. More information on the fixes included below. For more information on version 2 of Kramer Control click here Bug Fixes Brain Corrected issue where Weather…
KAgent install on KT-107
New Kramer Tablets » KAgent install on KT-107
Overview Follow the steps below to install the K-Agent application on the older model KT-107 touch panels !This application will not work with rev 01 of the KT-107 Process Download the K-Agent application Connect the KT-107 to the computer using USB…
False warning when using WAN test on new Kramer UI
FAQ » False warning when using WAN test on new Kramer UI
Attention If NTP (Time server information) is disabled on your SL device the Test WAN feature on the :8000/kramerui.index/html webpage will provide a false negative about ports 443 and 35672. These ports may be open on your network, but the failed connection to the…
v1.5.5 Builder
Release Notes » v1.5.5 » v1.5.5 Builder
New Features Widget Resizing Action Re-ordering Bug Fixes Corrected issue where Events could not be re-ordered within Events tab Corrected issue where Other gateway types were not appearing within Hardware section Corrected issue with the appearance of Device…
Latest Release
Release Notes » Latest Release
Latest Release Version 2.10.9 of Kramer Control is a Brain fix relating to stability of the Brain on both SL and KC Virtual Brain hardware. More information on 2.10.8 can be found here KC Server Brains If you have a KC Brainware 5/25/50 unit and are looking to…
ClearOne Converge Pro 2
Use Cases » ClearOne Converge Pro 2
Overview This article covers the required setup when programming the User Interface to interact with the ClearOne Converge Pro 2 hardware. This article covers What device to import Aliasing of Channel Names Using the Dialer Gateway Setup Process Launch…
Builder Interface Overview
Builder » Builder Interface Overview
This article introduces you to the Builder interface. Click one of the bullet headings to go to a step by step article on the selected topic. Left Pane “UI”: – the graphic layout that is viewed by your end user. You configure the user…
Identifying Project/Space ID
FAQ » Identifying Project/Space ID
Overview In order to properly help troubleshoot problems you are having with Kramer Control, our technicians will ask to provide us with the Project and/or Space ID of the setup. This brief thread will provide the steps necessary to identify these…
User Input Function
Release Notes » v1.2.0 » v1.2.0 Builder » User Input Function
Overview Devices such as Cable boxes, Video Conferencing units may require end user Input to identify an alphanumerical string such as phone number or favorite channel. In prior versions of Kramer Control, the programmer needed to identify these strings and program…
How to: Use SL Internal Clock without NTP Server
Use Cases » How to: Use SL Internal Clock without NTP Server
Overview When a Brain is installed in Offline Mode but you still need to execute commands based on time of day follow the steps below to make sure your installation works properly. Note This process requires a Publish to the Brain, the Brain will need to be Online to…
Manager
Release Notes » v1.1.0 » Manager
New Features Updated Image Libraries to match look and feel of the Builder, Manager and Dashboard. Updated Image Libraries to include the ability to import theme images and/or image libraries into existing project. Bug Fixes Manager – Space…
Brain gateway not showing assigned device
Use Cases » Brain gateway not showing assigned device
Overview With the current version of Kramer Control (v2.2.5) there has been an issue reported where some Projects cannot be duplicated. We have identified the issue to exist within the Builder where an archived device is showing assigned to the Brain gateway, but the…