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v1 Deep Linking

Release Notes » v2.7.0 » v1 Deep Linking

Overview With version one of deep linking, the programmer can create and send specific URL’s that will direct the end user to a specific Interface and page within that interface. This feature can be used with QR readers and embedded links within other…

v1 Calendar Integration

Release Notes » v2.0.3 » v2.0.3 – Builder » v1 Calendar Integration

Overview Kramer Control now includes Calendar integration with Google Suite and Microsoft Exchange. Following the process listed below, you will be able to add Meeting information including Time and Date to your Kramer Control Interface. !NOTE – We recommend…

v1.2.5 Dashboard

Release Notes » v1.2.5 » v1.2.5 Dashboard

Raw codes not properly showing the amount of spaces within livestream

Dashboard Updates

Release Notes » v1.1.0 » Dashboard Updates

Bug Fixes Dashboard – Provisioned space with more than one unprovisioned child does not show up all three charts Dashboard – Single Space chart business hour blocks incorrect Dashboard – Last Modified On section under Project Info displays code instead of…

Updated Dashboard

Release Notes » v2.10 » Updated Dashboard

Overview With the release of version 2.10, we have updated the look and function of the Kramer Control Dashboard. Below is a screenshot of what the updated landing screen shows when you open the new Dashboard. Theme Toggle We have added a button in the top right…

v1.4.3 Dashboard

Release Notes » v1.4.3 » v1.4.3 Dashboard

Overview Below you will find a list of items corrected with the release of v1.4.3 Fixes Corrected an issue where the same error is appearing more than once within Livestream

v1.3.3 Dashboard

Release Notes » v1.3.3 » v1.3.3 Dashboard

Overview Below are items corrected with the release of v1.3.3 Bug Fixes Fixed issue where previously un-selectable tabs were able to be selected after the User chose a Provisioned Space Fixed issue where Devices were appearing as duplicates when used as Reference…

v1.5.1 Dashboard

Release Notes » v1.5.1 » v1.5.1 Dashboard

Overview Below you will find the list of items corrected with the release of v1.5.1 Bug Fixes Corrected issue where the Device Info description overflows within the window Corrected issue where Custom State data was not showing full content if set to Alert the…

v1.5.5 Dashboard

Release Notes » v1.5.5 » v1.5.5 Dashboard

New Features Edited the Devices tab within the Dashboard to show Device name that appears in the Builder. If the Device name has been altered by the programmer, this new name will appear in the Devices section of Dashboard. Bug Fixes Corrected issue where…

v2.2.2 – Dashboard

Release Notes » v2.2.2 » v2.2.2 – Dashboard

Overview Below you will find new features and bug fixes that are included in version 2.2 of Kramer Control New Features Customized View of Dashboard Space usage customized chart Bug Fixes Corrected issue where space usage and system activity charts were not…

Customized Dashboard View

Release Notes » v2.2.2 » v2.2.2 – Dashboard » Customized Dashboard View

Overview Kramer Control 2.2 includes updates to the Kramer Control Dashboard including a Customizable option for users to arrange the charts they see once they have selected a project. You can also add and remove charts from the Space Info screen. …

KNET – Dashboard extension

Use Cases » KNET – Dashboard extension

Overview This is an internal Kramer document. This is not to be shared with anyone outside a Kramer office. This process explains how to extend Dashboard licensing using KNET. Note – You will need the Project ID of the customers projects that you are adding…

Adding New Charts in Dashboard

Release Notes » v2.2.2 » v2.2.2 – Dashboard » Adding New Charts in Dashboard

Overview Kramer Control version 2.2 provides Dashboard users with more customization ability. One of these options is to Add charts to your Dashboard information screen. Follow the steps below to Add a New chart today! Process Open Dashboard Select the Project…

v1.2.5

Release Notes » v1.2.5

Overview Version 1.2.5 of our Software is a release that includes only bug fixes and updates. This release does not include new features. Builder Manager Clients Device Driver Editor Dashboard Brain Fixes Daylight savings time not factored correctly Repeated…

v1.5.1

Release Notes » v1.5.1

Overview v1.5.1 includes a new gateway, and new event types along with bug fixes. More information on these new features and what bugs were fixed can be found in the links below. Brain New Features New notifications have been added to the Manager, Builder and…

v1.3.3

Release Notes » v1.3.3

Overview Version 1.3.3 is a patch release to fix bugs that were identified within the release of version 1.3.1. Below you will find a list of Bugs that were fixed with this patch release. Manager Builder Client Application Dashboard Brain Fixed issue where lost…

Release Notes

Release Notes

Version History 2.10.5 2.10.4 2.10.3 2.10.2 2.10.0 2.9.0 2.8.0 2.7.0 2.6.3 – Hot…

v1.4.3

Release Notes » v1.4.3

Overview The v1.4.3 is primarily a release to correct bugs that have existed within the Kramer Control environment. The links below detail what bugs were fixed for each of the Kramer Control functions. Brain Fixes Corrected issue with WOL device failing to…

v1.3.1

Release Notes » v1.3.1

Overview Version 1.3.1 of our software adds new functionality to the Kramer Control Manager as well as bug fixes to the entire system. Manager Builder Clients Tablet – BRAINware – BRAINware} Modifications Un-provision Space is now available within…

v2.10

Release Notes » v2.10

Overview Version 2.10 of Kramer Control focuses on updates for the Kramer Control Dashboard. The Dashboard has been redesigned and now includes alerts, room statuses, and email notifications based on alerts. The majority of changes are done within the webpages for…

v1.2.0

Release Notes » v1.2.0

Portal Builder Manager Clients Device Driver Editor

v1.5.5

Release Notes » v1.5.5

Overview v1.5.5 includes new features inside the Builder and within the Device Driver Editor. This release also includes bug fixes within the Builder, Device Driver Editor and Dashboard. You can find out more information on these new features and bug fixes within the…

K-Agent Setup using Kramer Control

New Kramer Tablets » K-Agent Setup using Kramer Control

Overview The K-Agent application can be setup using a device driver within Kramer Control. This driver is available in our database and can be used to remotely restart a tablet, check if the tablet is online, or to configure the deep link address for the Control…

v1.2 Portal

Release Notes » v1.2.0 » v1.2 Portal

Overview With the release of v1.2 there has been some changes to the Dealer Portal Details section. Dashboard Details After selecting a Project from the Left pane, there is a new Detail section found in the lower Right Pane. Information included: Copy Project…

Brain API Commands

FAQ » Brain API Commands

Overview Through Terminal or another CLI interface you can send Curl commands to the Brain. You can also use Postman to send PUT commands, but this thread only focuses on the Curl commands via CLI. Commands NOTE In the below commands, you will need to replace…

Kramer Control – tablet setup from laptop

New Kramer Tablets » Kramer Control – tablet setup from laptop

Overview On the new model Kramer tablets, the programmer can configure the tablets directly from their laptop without having to input any information within the tablet itself. Process To get the new apk to show the Kramer Control GUI of a Brain, open a Chrome…

Offline Mode

Release Notes » v1.2.0 » v1.2 Manager » Express Mode » Offline Mode

Overview In a scenario where the installation occurs in an environment with no Internet access, it is recommended to follow the steps below for best results. Process Provision Brain using the Client application Remove Brain from current Network and install onto…

v2.2.2

Release Notes » v2.2.2

Overview Version 2.2 of Kramer Control is now available. We are excited to announce some new features, updates to our Dashboard and some bug fixes as well. More information on version 2.2 can be found by following the links below Builder Brain Dashboard Client…

v2.0.3 – Builder

Release Notes » v2.0.3 » v2.0.3 – Builder

Overview With the release of Kramer Control v2.0 we have included many new features within the Kramer Control Builder. Those features and a list of bug fixes can be found below. Follow the links to learn more about these new feature we have added! New Features v1.0…

v1.1.0

Release Notes » v1.1.0

SL-240C The SL-240C hardware is now supported within the Kramer Control Builder hardware section. If you have a SL-240C that will be installed, there is a new firmware available for download. In order to Provision the SL-240C, you will need to update to this latest…

Required Internet Ports

Security » Required Internet Ports

Internet Ports Below you will find the ports necessary for communicating with the Kramer Control servers. If your network has any restrictions on these ports you may run into issues with saving, publishing, control, remote access or dashboard events. All traffic…

New Kramer Apk

New Kramer Apk

Overview The new Kramer apk will eventually replace the Kramer Control apk, but for now it is a secondary Kramer application that runs as an agent on the iOS and Android devices. In order to get the new apk installed, you will need to understand the following…

Control

Adding Brain Hardware to a Project » Control

The control aspect of Kramer Control is when the user picks up his handset and opens the Kramer Control application or the user remotely accesses the controlled space via the dashboard. The control is the finished version of the programming that enables the user to…

v2.7.0

Release Notes » v2.7.0

Overview Version 2.7 of Kramer Control is intended to improve overall stability with our Brains, our Device Drivers and Zoom Rooms. Also included in this release is a new feature called Deep Linking which allows you to use a URL to open a specific interface and page…

Project and Space Menu Options

Logging Into Kramer Control Portal » Manager » Project and Space Menu Options

Menu Options icons are located in the toolbar of the Center pane. Menu Options Icon Click the icon in the right of the above image to display a menu with options that change according to the current level of the Project. Project Menu Options When defining a…

Brain Tips

FAQ » Brain Tips

If your brain malfunctions there are a couple URL’s you will want to know in order to verify status and download log files. General Status Enter IP address of brain followed by :8000/api/vtest/general 192.168.1.15:8000/api/vtest/general You will see a…

KC-Brainware Server Documents

KC-Brainware Server Documents

!If you are installing a KC Virtual Brain 1 or 5, these articles below will not work with the Virtual Brain hardware. Reformatting seed unit Quick Start Guide Bridge Networking WAN Necessary KC-Brainware CLI Commands KC-Brainware Logs

Manager

Release Notes » v1.1.0 » Manager

New Features Updated Image Libraries to match look and feel of the Builder, Manager and Dashboard. Updated Image Libraries to include the ability to import theme images and/or image libraries into existing project. Bug Fixes Manager – Space…

v1.5.1 Manager

Release Notes » v1.5.1 » v1.5.1 Manager

Overview Below you will find a list of new features and bug fixes included in the release of v1.5.1 New Features Customized IT Role Bug Fixes Corrected issue where the Save button does not turn inactive when overriding project settings Corrected issue with…

v2.2.7 Patch Release

Release Notes » v2.2.7 Patch Release

Overview The version 2.2.7 release of Kramer Control includes fixes to Brain, Builder, Manager, Client Applications and Dashboard. More information on the included fixes can be found below. We have improved loading times for all elements that load the Project list.…

KC-Brainware Bridge Networking

KC-Brainware Server Documents » KC-Brainware Quick Start Guide » KC-Brainware Bridge Networking

Overview !This only refers to original KC Brainware installations. This is not compatible with the KC Virtual Brain product. After reviewing installations of the KC Brainware 5/25/50 units in the field, we have seen easier installations on all networks when Bridge…

v2.4 – Brain

Release Notes » v2.4 » v2.4 – Brain

New Features With the release of version 2.4 we have added new BRAINware hardware. This hardware is a server based hardware without IO. There are three types of KC Server hardware: KC-BRAINware-5 – The KC5 hardware supports up to 5 BRAINware Brains per…

Latest Release

Release Notes » Latest Release

Latest Release Version 2.10.10 of Kramer Control is a Brain fix relating to initialization macros of the device drivers on both SL and KC Virtual Brain hardware. More information on 2.10.10 can be found here KC Server Brains If you have a KC Brainware 5/25/50 unit…

Installation Suggestions – Brain

FAQ » Installation Suggestions – Brain

Overview Kramer Control has a few different Brain options and this article is to explain the suggestions on what to install per space type. If you choose not to follow these suggestions, stability with the Brain could be an issue. Brain…

Displaying System Device Information

Use Cases » Displaying System Device Information

The System Device appears in the Devices tab in each Space. The System Device consists of information including: Time, Date, Weather and System State. You can use the System Device to track when the system is on or off, or you can add the time/date to your interface.…

KC-Brainware Quick Start Guide

KC-Brainware Server Documents » KC-Brainware Quick Start Guide

!If you are installing a KC Virtual Brain 1 or 5, these articles below will not work with the Virtual Brain hardware. Setup Process followed in Quick Start Guide for KC-BRAINware Server Units The below steps will be shown in the Quick Start guide that is shipped…

Icon List

Builder » Devices » Creating Device Driver » Categories » Icon List

Once the Category option is selected from the left pane, you will see a vertical toolbar with 5 icons. These icons are explained below and full information on each item will be found in the next article. Icons Top icon This icon closes the left pane of options…

v2.2.9 – Patch Release

Release Notes » v2.2.9 – Patch Release

Overview We are excited to announce the patch release of v2.2.9 for Kramer Control. Below is a list of improvements and corrections we have made with this latest patch version. New Improvements Brain Added internal functionality to prevent Brains entering a boot…

Team Member Roles Matrix

Logging Into Kramer Control Portal » Inviting team members » Team Member Roles Matrix

Roles Matrix Below you will find the matrix indicating the abilities that exist within each role type C = The ability to create new content within the specified function R = Read only ability. This means the role can only see the content, no editing of any kind is…

Customized IT Role

Release Notes » v1.5.1 » v1.5.1 Manager » Customized IT Role

Overview With the release of v1.5.1 we have added the IT Manager role to the list of roles available to Project users. The IT Manager is designed for adjusting Project/Space settings, troubleshooting, accessing applications and accessing Dashboard. The IT manager…

Start/End of Business Events

Use Cases » Start/End of Business Events

One of the features available using Events is Start of and End of Business day functionality. This allows the programmer to create scenarios where equipment is turned off once the business is shut down and ensure that systems are up and running when employees return…

Express Mode

Release Notes » v1.2.0 » v1.2 Manager » Express Mode

Overview With the release of v1.2.0 Kramer Control is now supporting a way of controlling an SL240 or SL280 without the need for Internet access. By enabling Express Mode within your Manager, the Client application will be able to communicate without having to access…

How to: Use the Ping driver

Use Cases » How to: Use the Ping driver

Overview The Ping driver provides a method for the programmer and end user to check connectivity of a particular device. You can also check outbound status of the Brain by pinging hostnames of websites such as Google or the hostnames of our required ports. Follow the…

How to: Adjust Slider range for controlled device

Use Cases » How to: Adjust Slider range for controlled device

Overview When a device driver is built for the database the State values match the possible range provided by the controlled device. This full range may not be used by the end user. Instead they may edit adjust the hardware to work within a set range providing a…

KC-Brainware – WAN Necessary

KC-Brainware Server Documents » KC-Brainware Quick Start Guide » KC-Brainware – WAN Necessary

Overview After extensive testing and feedback from the field we are notifying our programmers and installers that the KC Brainware 5/25/50 Server Brains will require WAN access while in use. These units can be heavily protected via firewalls but the unit does need WAN…

States

Builder » Devices » Creating Device Driver » Categories » Icon List » States

States are used to identify current information about the device. States include Power, Volume, Mute, Source and more. Below you will find the necessary information to setup states within a device driver. State Type User Facing Name This value represents…

2.10.9

Release Notes » 2.10.9

Overview Version 2.10.9 is an update to the Brain processing capabilities on the SL and KC Virtual Brain hardware. We have resolved a bug relating to CPU usage on the Brain hardware devices that we found to overwhelm the processing capabilities of the SL hardware.…

Kramer Control – new tablet setup from tablet

New Kramer Tablets » Kramer Control – new tablet setup from tablet

Overview The Kramer Control setup on the new model, KT-208 & KT-2010, is different from previous versions of Kramer Control. If you intend on setting up the connection between the touch panel and the Brain from the tablet itself, follow the steps below: Process Step…

Builder Page Refresh

FAQ » Builder Page Refresh

Overview Have you ever refreshed the webpage you are currently using in order to restore programming? If so, you may have created errors within your User Interface without even knowing it. What exactly happened? When you force delete content within the builder,…

v1.1.0

Release Notes » v1.1.0

Brain Big Fixes Brain – Need maximum time for execution of Lua Code Brain – Unexpected Results for Macros when Device is Connected to Multiple CommTypes Brain – StateChangeCompleteCallback and PreventStateChangeDuringStateChange tests frequently cause segfaults…

System Menus

Builder » System Menus

The system menus are the options that appear in the top left of the Builder window. These options include: File, Edit and History. This article explains how each of the system menus helps you design your interface. File Menu The File menu contains options for…

Operating System Requirements

Use Cases » Operating System Requirements

Below you will find the minimal requirements necessary for using Kramer Control. All Kramer related Programming should be done using a Google Chrome browser Note – Make sure pop-ups are allowed for the Kramer Control websites. Opening Manager, Builder, and…

2.10.2

Release Notes » 2.10.2

Overview Version 2.10.2 has been released to improve stability and troubleshooting with Kramer Control. The improved logging, both with debug logging and standard logging, will help our customer service teams resolve issues much quicker. We have also addressed…

2.10.5

Release Notes » 2.10.5

Overview This is a hotfix for Kramer Control. In this version we have corrected an issue where the Brain will not reconnect to our AMQP servers if there is a loss of connection by any means. Files for download SL-280 SL-240C SL-240 Android If you are using a KC…

2.10.10

Release Notes » 2.10.10

Overview 2.10.10 is a patch release to fix an issue with initialization macros from device drivers that were not executing on brain state changes. Bug Fix - We fixed an issue where initialization macros programmed within device drivers was not executed on brain…

Builder Toolbar

Builder » Creating a New User Interface » Builder Toolbar

Within the center pane you will find the Builder Tool bar. This article provides a brief explanation of each tool found within the toolbar. Clicking on the header of the topic will link to a separate article with further explanation of the feature. Zoom The first…

KT-1010 – In field updating

KT-1010 » KT-1010 – In field updating

!This article is ONLY needed if you have a device that was shipped to you prior to September 17th 2020. In order to fix the issue with Google Play issues on the KT-1010, KT-1010SC & KT-1010RB the following steps will need to be followed to remove the dependency on…

2.10.3 – Hot Fix

Release Notes » 2.10.3 – Hot Fix

Overview Kramer Control version 2.10.3 is a hot fix for an issue found with 2.10.2 where HTTP commands and responses are slow. This slow response also affected the Brain and publishing and/or sync times. SL-240 Firmware SL-240C Firmware SL-280 Firmware Kramer…

KC Virtual Brain Static IP

FAQ » KC Virtual Brain Static IP

Overview Follow the steps below to set a static IP address on your Kramer Virtual Brain 1 or 5 device. *For this, it will help if you have existing Linux knowledge. The process will require an SSH connection or keyboard/mouse connected to the KC Virtual…

v2.5.0

Release Notes » v2.5.0

Version 2.5.0 This new version includes new features such as a Zoom Room widget, SSH communication type, and Offline provision & unprovisioning. This release also includes bug fixes to improve stability with both online and offline Brains. More information on the…

v.1.3.1 Builder

Release Notes » v1.3.1 » v.1.3.1 Builder

Overview Version 1.3.1 of Kramer Control focuses primarily on adding new feature to the Manager. Within the Builder we have corrected the Bugs listed below. Custom Interface Ratios v1.3.0 includes the ability to create a custom interface ratio in the builder. Follow…

System Device – Weather Conditions

Use Cases » System Device – Weather Conditions

Overview Our System Device found within the Builder includes a Weather category that can be used to track the current conditions in your area. Many users will want to use those states to execute Events such as turning the lights on during a cloudy day. The full…

Manager Interface Overview

Logging Into Kramer Control Portal » Manager » Manager Interface Overview

This article contains General information about the layout of the Manager interface. Left Pane The left pane is where you view the full list of projects that have been created and add new projects. See Creating a New Project for more information. Search To…

v2.0.5 – Patch Release

Release Notes » v2.0.5 – Patch Release

Overview v2.0.5 is a patch release to fix bugs related to the release of v2.0.3. Below is a list of corrected issues included in the v2.0.5 patch version. Bug Fixes Brain Corrected issue with feedbacks not being processed when using RS232, GPIO, and Relay devices…

Dark Web Socket – Troubleshooting

Use Cases » Dark Web Socket – Troubleshooting

Overview The Dashboard Livestream is a good tool for programmers. The Livestream shows communication that is traveling to and from the Brain in live to the second time. What happens if the Brain stops responding? What is you want to see the exact details being sent to…

Programming Phillips Hue with Kramer Control

Use Cases » Programming Phillips Hue with Kramer Control

Overview In order to control your Philips HUE device, there are some initial steps that need to be taken outside of the Kramer Control builder to properly implement control. Follow the steps below to control your Philips HUE lights. Process In order for commands…

Project Details

Logging Into Kramer Control Portal » Manager » Creating a New Project » Project Details

When you create a new Project, provide as much detail as possible about the Project location and hours of operation. These details improve the reports that you can view within the Dashboard. Project Name When a project is selected, the project name is displayed in…

Creating User Interface Elements

Builder » Creating a New User Interface » Builder Toolbar » Creating User Interface Elements

The Create Interface Element button in the Builder toolbar has five options for creating new elements on a page. This article explains each of the five options. Click the link at the end of each section for more information about that section. Creating a…

Logging Into Kramer Control Portal

Logging Into Kramer Control Portal

Follow this link to access the Kramer Control Portal If you have not yet requested your Kramer Control account, you will need to register through the Kramer Control portal. Upon registering you will be granted a 14 day trial of the software. If you do not complete the…

User Input Function

Release Notes » v1.2.0 » v1.2.0 Builder » User Input Function

Overview Devices such as Cable boxes, Video Conferencing units may require end user Input to identify an alphanumerical string such as phone number or favorite channel. In prior versions of Kramer Control, the programmer needed to identify these strings and program…

Docker Brain Setup

KC-Brainware Server Documents » Kramer Server Configuration for QA » Docker Brain Setup

Overview This thread discusses the Command Line setup necessary to run a Docker Brain on your machine or Kramer Server. Below we have listed the steps necessary to complete the setup as well as system requirements your device will need to run the Docker Brain.…

Navigation

Builder » Creating a New User Interface » Navigation

Overview Adding navigation to the user interface is necessary to enable the user to access a prior page or a separate control page for devices. For example, a Home page with macros for turning on a system to an Apple TV device. Once the macro finishes, you will want…

v1.3.1 Clients

Release Notes » v1.3.1 » v1.3.1 Clients

Overview If you have installed a KT-107 and purchased a license you can now use our new Tablet – BRAINware function. The link below describes the feature in more detail. Also, listed below are the bug fixes included with the release of v1.3.1 Tablet –…

KT-1010 Imaging Process

KT-1010 » KT-1010 Imaging Process

This document will walk you through the steps necessary to flash the firmware on the KT-1010. *This update process requires a Windows PC and has been tested on Windows 10. Required Downloads These files should be downloaded as they will be used in the steps below to…

KT-1010RB Imaging Process

KT-1010 » KT-1010RB Imaging Process

This document will walk you through the steps necessary to flash the firmware on the KT-1010RB. *This update process requires a Windows PC and has been tested on Windows 10. Required Downloads These files should be downloaded as they will be used in the steps below…

KT-1010SC Imaging Process

KT-1010 » KT-1010SC Imaging Process

This document will walk you through the steps necessary to flash the firmware on the KT-1010SC. *This update process requires a Windows PC and has been tested on Windows 10. Required Downloads These files should be downloaded as they will be used in the steps below…

KT-1010SCRB Imaging Process

KT-1010 » KT-1010SCRB Imaging Process

This document will walk you through the steps necessary to flash the firmware on the KT-1010SCRB. *This update process requires a Windows PC and has been tested on Windows 10. Required Downloads These files should be downloaded as they will be used in the steps…

Re-Assign Ownership

Logging Into Kramer Control Portal » Inviting team members » Re-Assign Ownership

How to re-assign ownership. Within this thread you will learn how to assign ownership of a project to a different team member. Process Login to the dealer portal Select the project to change from the left pane Select the option to Reassign Ownership from right…

Creating UI lock

Use Cases » Creating UI lock

UI Lock In a scenario where you want to restrict end user access to an area within the user interface, such as a page or overlay, you can create a lock code using a system lock device. In this tutorial we will explain the necessary setup for restricting end user…

KT-1010 Kramer Control – Failed to Update

FAQ » KT-1010 Kramer Control – Failed to Update

Overview If you recently updated the firmware on a KT-1010 device and Kramer Control will not update please follow the steps below. The firmware version affected is Version 1.0.0.10.15v Process needed to Update Kramer Control Go to the settings of the…

ClearOne Converge Pro 2

Use Cases » ClearOne Converge Pro 2

Overview This article covers the required setup when programming the User Interface to interact with the ClearOne Converge Pro 2 hardware. This article covers What device to import Aliasing of Channel Names Using the Dialer Gateway Setup Process Launch…

Offline Publishing

Release Notes » v2.4 » v2.4 – Builder » Offline Publishing

Overview Offline publishing is a great tool to use when you have a Brain installed on a customer network that does not have WAN access to our Cloud servers. Instead of requiring new firewall rules, or temporary routers you can publish programming changes without…

Kramer Server Configuration for QA

KC-Brainware Server Documents » Kramer Server Configuration for QA

Overview The below process explains how QA should test a Gamma environment on KC-BRAINware5, KC-BRAINware25, and KC-BRAINware50 server units. This process will require two separate machines: personal laptop running linux or Mac OS and the KC-BRAINware hardware running…

Known Issues

Known Issues

Overview This page is dedicated to issues that we are currently aware of. They are broken out based on where they occur in the platform. If there is a known work-around it will listed as well. As we fix the issues we will update this list by removing fixed issues.…

Use Cases

Use Cases

Overview Use cases are example scenarios that can be created when using Kramer Control. Found within this topic will be examples such as when to save vs when to publish, state based event that changes image to indicate current state and more Examples Adding…

FAQ

FAQ

Links Brain Information Brain Tips Un-Provisioning, What we recommend Minimum System Requirements Firmware Update Process Project/Space ID’s Incorrect Time appearing within Brain Copy and Paste of Devices Failure to update when using KUpload Builder Page…

Kramer Control Videos

Kramer Control Videos

Videos Device Driver Basics Frames and Overlays Input Buttons Mute Buttons Password Locks Power off Popup Volume Buttons

KT-1010

KT-1010

Table Of Contents KT-1010 In-Field Updating Using the KramerAppUpdate apk Using the KT-1010 – Settings, Tips & Tricks KT-1010 Imaging Process KT-1010RB Imaging Process KT-1010SC Imaging Process KT-1010SCRB Imaging Process

New Kramer Tablets

New Kramer Tablets

Overview New model tablets are: KT-205 KT-208 KT-2010 These new tablets have a few settings that can be done to configure these units out of the box. Below are links to specific articles to help configure your new model Kramer tablet. Kramer Control –…

Security

Security

Overview Below is a list of articles relating to Network security and IT deployment information 802.11x Network requirement IT Deployment Guide Required Internet Ports