The ‘System Statistics Report’ provides a snapshot of the total Activities, Check-Ins, Escalations and types of Activity for an individual User or Team.
Search for User or Team data and click through on the Activities and Escalation areas to view this data. At the top of the page select which filtered data is to be displayed on the graph. Hover over graph lines to view overview of daily Activity. View Activites, Check-Ins, Escalations or Incidents.