There are 4 Key Roles that have slightly different access permissions.
- User: All JESI Users can create, edit, delete or cancel their Activity details. Users can also Check-In themselves.
- Monitor: The main function of being a ‘Monitor’ is the ability to create an Activity for other Users, monitor their Activity status and respond to Escalations. Monitors do not have permission to perform functions for Teams that they are not attached to.
- Manager: A Manager can add and manage Users that are associated with their Team/s. Managers have permission to create Users, add Users to their Team/s, create and manage Activities and view User Activity and System Statistic Reports, for the Teams that they are attached to. If Managers are not attached to a Team they will not be able to view or perform functions for these Teams.
- Administrator: Administrators control the integrity of the JESI software and meet organisational policies. Administrators have access to all the same permission levels as a User, Monitor and Manager, however, they have added authority to Manage Teams and also Customise Locations.
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