Each Team set up in JESI has nominated Escalation Contacts.

An Escalation Contact will receive Escalation Notifications if a User in their Team fails to Check-In at the appointed time.

The ‘Missed Check-In’ notification is sent via SMS and email, with links to the Users’ Activity in JESI.

The Escalation Contact can Check-In the User if they have made contact with them, or the User can Check-In themselves by replying to the SMS, or through the email Check-In online.


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