Click on ‘Users’ found in the left hand side menu and search User.

On the right hand side a green tick identifies the User as an Escalation Contact. Click on the green tick and this will list the Teams where the User is an Escalation Contact. Click on the dropdown list and the Team is hyperlinked.

Alternatively Team Escalation Contacts can be viewed from the Teams page.

Select the Team from the Teams page, click on the Team, this will dropdown the Team details.


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