Click on ‘Users’ found in the left hand side menu and search User.

On the right hand side a green tick identifies the User as an Escalation Contact. Click on the green tick and this will list the Teams where the User is an Escalation Contact. Click on the dropdown list and the Team is hyperlinked.

Alternatively Team Escalation Contacts can be viewed from the Teams page.

Select the Team from the Teams page, click on the Team, this will dropdown the Team details.

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
Customer Support

Post Comment