To start using WhatsApp on a Existing JESI user profile, please follow the guide below:

Requirements:

  • JESI Client Company Account will need to have the this feature activated
    - Email support@jesi.io to have this feature enabled for your JESI Company Account

Instructions

  1. Start a chat with JESI WhatsApp here: https://jesi.io/whatsapp-login/
  1. Send your surname to the JESI WhatsApp chat
  1. You will be provided with a 4 digit security code after you provide your surname
  • You will receive a security code after sending surname
  1. Either click the link in the WhatsApp message or navigate in a web browser to https://app.jesi.io
  1. In the login credentials, enter your email address and click continue

At this stage you will be creating a new password, please use the security code from the WhatsApp message

  • Enter the security code from the WhatsApp message
  • Create a new password from the next box

After you have provided the security code and created a new password, click continue to jump into JESI

Note:

You will receive all communications from JESI in WhatsApp, if you have any questions regarding WhatsApp and how to set it up, please email support@jesi.io or call 1800 491 746

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