AI Chat Assistant Improvements

Our latest AI Chat Assistant updates are designed to improve your user experience, provide greater control, and make your interface truly your own. Here’s what’s new:

Smarter Conversations with Context-Aware Responses

The AI Chat Assistant now draws from full chat history to understand how questions connect, allowing it to enrich follow-ups with the right context automatically. This leads to more accurate, relevant answers that feel seamless and intuitive.

With deeper understanding built in, the assistant streamlines interactions and delivers a smoother, more productive experience from start to finish.

Instant Document Previews for a Seamless Experience

Previously, previewing a document in the AI Chat Assistant opened its Details page. Now, users can view the actual file instantly within the chat without needing to navigate away or click Preview again. However, for URL and Wiki files, the preview will still display the Details page as before.

Additionally, the preview window has been improved by removing the AI Chat Assistant’s icon, creating a cleaner interface while keeping the icon accessible elsewhere in EPC.

You’re in Control: Turn the AI Assistant On or Off

Take control of your system by deciding if the AI Chat Assistant appears. A new SEARCH_EMBEDDING_ENABLED advanced setting allows you to choose whether the AI Chat Assistant is enabled for your users based on your preferences.

By default, the AI Chat Assistant is disabled. To activate it, simply update the system setting from false to true.

Personalize Your AI Assistant with Custom Button Colors

Organizations can now customize the appearance of the AI Chat Assistant button to match their brand. By using primary and secondary colors from the CHATBOT_COLORS advanced setting, you can create a gradient background for a more cohesive and personalized look.

To customize the colors, input the desired primary and secondary color hex codes in this structure: {"primary":"#HEXCODE,"secondary":"#HEXCODE"}

For example, the colors displayed in the video below are represented by the following code: {"primary":"#65b3f2","secondary":"#04a91d"}