Synapse can be operated via web browser through the Doctor Portal using either Chrome or Safari. You do not download or install anything on your local machine to operate Synapse.

Visit the Synapse Doctor Portal to enter your credentials and login.

After you are logged in, you will be in the Doctor Portal. You will have access to your practice scanning stats, patients, and settings. When you are logged into the Doctor Portal as the primary doctor, you will have the added functionality to update your billing information, add/edit examiners, and configure your profile information for our directory listing.

NOTE: To launch Synapse for scanning, click “Launch App”.

To have a seamless scanning experience, be sure to do the following BEFORE using your web bowser:

  • Turn off any screensavers to avoid screen timeout.