Synapse User Manual (295-027, Rev J)

Step 3. Migrate Your Data (Existing Clients Only)

NOTE: If you are currently using myINSiGHT or 9.2 and need to schedule to have your data migrated, please follow these instructions:

If you are currently using myINSiGHT or 9.2 and need to schedule to have your data migrated, please follow these instructions:
Step 1: Visit this link to schedule a date and time for your data to migrated.

  • You will need your myINSiGHT Office ID and Synapse Email address

Step 2: An INSiGHT Account Advisor will migrate your data on the date/time requested
  • Do not scan any patients AFTER the day and time selected.
  • Your data will be migrated and we will notify you when you can resume scanning. The typical migration can take between 30 minutes to 5 hours depending on the amount of data in your account.
  • You do not need to be on the phone or involved in the migration process after your initial appointment is made.

NOTE: CORESCORE Reports will transfer over, but individual and dual reports will not be available for migrated data.