If you experience difficulty Onboarding, and your Bridge is not automatically detected, you can follow these steps to connect and onboard manually.

First, you will need to prepare your INSiGHT Bridge.

  • Attach the antenna that comes with the INSiGHT Bridge and place it on the receiving end (Fig 1). Twist the knob to make ensure it’s tightened.
  • Plug in your INSiGHT Bridge. A green light indicates that it is on and broadcasting. (Fig. 2).
Fig. 1
Fig. 2

For first time set-up:
Step 1. Switch your WiFi network to the INSiGHT Bridge in settings of your device (Fig. 3).
Step 2. Press continue after connecting to the INSiGHT Bridge WiFi network (Fig. 4).
Step 3. Synapse will locate your Bridge and connect to it (Fig. 5).
Step 4. Find your location WiFi network where you onboarding your Bridge (Fig. 6).
Step 5. Log into to your WiFi network to connect your Bridge (Fig. 7).
Step 6. Reconnect your device to your location WiFi network to activate your Bridge (Fig. 8).
Step 7. The Bridge will successfully connect and you will prompted to name your Bridge and assign it to the physical location where you will be scanning (Fig. 9).

Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 9