The following table provides solutions for potential image issues.
| ISSUE | CAUSE | SOLUTION |
|---|---|---|
| No image | Incorrect source is selected. | Press the SOURCE button or one of the source buttons again. |
| No image | Source cable is not connected. | Ensure the source cable is securely connected to the projector and source device |
| No image | Source is not playing | Make sure the source has not stopped or paused the video. If the source is a computer, make sure the PC is not in a screen saving or power saving mode and resend the video to the projector. |
| No image | AV-Mute is on | Ensure the AV-MUTE (video off) buttons has not been pressed. |
| No image | Brightness and/or contrast setting is too low | Use the On Screen Display (OSD) menu to adjust the brightness and contrast |
| Image is reversed | Orientation is set incorrectly. | Use the On Screen Display (OSD) menu to adjust the orientation. |
| Image has slanted sides | Projector is not positioned perpendicularly to the screen. | Ensure the projector is centered on the screen and below the bottom of the screen |
| Image has slanted sides | Keystone is not set correctly. | Press the keystone + or – buttons to adjust the image alignment. |
| Image is too small or too large. | Projector is too far from or too close to the screen. | Move the projector |
| Image is too small or too large. | The zoom is not set correctly. | Press the Zoom + or – buttons to adjust the zoom. |
| Image is too dark | ECO mode is enabled | Check if the projector is in the Forced ECO mode because the ambient temperature is too high. |
| Image is blurry | Focus is not set correctly. | Use the On Screen Display (OSD) menu to adjust the focus. INL2156 or INL2166: Use the focus ring to adjust the focus. |
| Image is blurry | Projector is too close or too far from the screen. | Ensure that the distance between the projector and screen is within the adjustment range of the lens. |
| Image is blurry | Smudge or condensation on the lens. | Clean the lens. Condensation may form on the lens if the projector is cold, brought into a warm place, and turned on. |
| Image is scrolling or flickering. | Source resolution and/or frequency is not supported. | Make sure that the source’s resolution and frequency are supported by the projector. |
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InFocus Support