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First Login and Authentication
HITRUST Portal » Logging in to the HITRUST Portal » First Login and Authentication
If this is your first-time logging into the HITRUST Portal, follow the steps below to locate and change the temporary password associated with your MyCSF Account. Locate the email with the subject line: “HITRUST Login Registration – Account Lead Created” from…
Configuring Two Factor Authentication
HITRUST Portal » Configuring Two Factor Authentication
The HITRUST Portal supports the use of SMTP, SMS, Phone Call, and Time-Based Authenticator Apps to receive the One Time Passcodes (OTP) necessary to finish the log-in process. By default, all accounts are automatically provisioned with the SMTP option active. If you…
Phone-Based Two-Factor Authentication Setup
HITRUST Portal » Configuring Two Factor Authentication » Phone-Based Two-Factor Authentication Setup
After successfully authenticating to the HITRUST Portal, you will be directed to the HITRUST Portal Landing page. Follow the steps below on how to properly configure SMS and Voice two factor authentication. From the HITRUST Portal, click the link “Setup how you…
Time-Based Two Factor Authentication Setup
HITRUST Portal » Configuring Two Factor Authentication » Time-Based Two Factor Authentication Setup
After successfully authenticating to the HITRUST Portal, you will be directed to the HITRUST Portal Landing page. Follow the steps below on how to properly configure time-based two factor authentication. From the HITRUST Portal, click the link “Setup how you want…
Logging in to the HITRUST Portal
HITRUST Portal » Logging in to the HITRUST Portal
Follow the steps below on how to login to the HITRUST Portal: Using an Internet Browser, go to the web address https://portal.mycsf.net. A page will load that requires you to enter your Email Address and Password. Once entered, click the ‘Login’…
HITRUST Portal
HITRUST Portal
This topic will instruct you on how to properly login to the HITRUST Portal, setup and manage Two Factor Authentication, change and/or reset a Password, and access the MyCSF and/or Assessment XCHANGE Application(s). HITRUST Portal Sub-Topics Logging in to the…
Deleting CAPs
Corrective Action Plans (CAPs) » Deleting CAPs
CAPs created in error or those that are no longer needed can be removed from your Organization’s CAP Repository all together. From your CAP Repository page (link), you will see a table cataloging all of the CAPs belonging to your Organization. Press the…
Edit Existing User in the Portal
Administration » Organization Consolidation » User Management » Edit Existing User in the Portal
Follow the instructions below to edit an existing user in your Portal Account: From the User Management table, click the edit icon adjacent to the user’s name. From the modal, you will have the option to edit the user’s first name, last name, role, toggle…
How To View Internally-Inherited Assessment Scores
Inheritance » Internal Inheritance » How To View Internally-Inherited Assessment Scores
1. From the Assessment Domain, expand the requirement statement view and click on the ‘Inheritance’ button to open the Inheritance Modal. 2. Within the Inheritance Modal, click on the ‘Scoring’ tab. The first line shows the internal assessment from which…
How To View Externally-Inherited Assessment Scores
Inheritance » External Inheritance » Inheritance Requestors » How To View Externally-Inherited Assessment Scores
1. From the Assessment Domain, expand the requirement statement view and click on the ‘Inheritance’ button to open the Inheritance Modal. 2. Within the Inheritance Modal, click on the ‘Scoring’ tab. The first line shows the external assessment from which…
Adding a New Person to the Portal
Administration » Organization Consolidation » User Management » Adding a New Person to the Portal
Follow the instructions below to add a new person to your Portal Account: From the Portal Administration page, click the ‘Add Person’ button on the User Management table. From the modal, enter the ‘First Name’, ‘Last Name’, and ‘Email’. Click the…
Adding a New Person
Administration » Subscriber Management » Adding a New Person
If you are wishing to add a new person to your MyCSF Account, please follow the steps below: From the Homepage, click the ‘Administration’ button at the top Menu bar or below your Subscription Information. From the Subscriber Management page, click the ‘+ Add…
Viewing Potential Quality Issues
Assessment Questionnaire » Potential Quality Issues » Viewing Potential Quality Issues
There are two ways within MyCSF to view the Potential Quality Issues raised within your Assessment. The first manner is observing them on a Statement while inside an Assessment Domain. The second option is to view all of the Potential Quality Issues in a consolidated…
How To Submit External Inheritance Requests for Approval
Inheritance » External Inheritance » Inheritance Requestors » How To Submit External Inheritance Requests for Approval
1. From anywhere within the Assessment view, go to the ‘Inheritance’ request page by clicking on the ‘Inheritance’ link located on the left-hand side panel after the ‘Documents’ section. 2. From the ‘Inheritance’ request page, click on the…
Answering CAPs & Generating an Interim Assessment
Interim Assessment (r2 only) » Recreating a Validated Assessment Object » Answering CAPs & Generating an Interim Assessment
If you had CAPs identified within your Original CSF Certification, you will have to add the same corrective action plan identical to your Original CSF Certification. If you do not have any mandatory Corrective Action Plans, you can immediately generate the Interim…
Making a Reservation
Reservations » Making a Reservation
Reservations allow you to have more awareness into when your validated assessment will be reviewed by the HITRUST Quality Assurance team. You can set one up seamlessly within your assessment. From the MyCSF Homepage, click on the i1 or r2 validated assessment for…
How To Request Inheritance Using the Offline Assessment Template
Inheritance » External Inheritance » Inheritance Requestors » How To Request Inheritance Using the Offline Assessment Template
To create inheritance requests using the offline assessment, first generate the offline assessment worksheet using the process outlined in the Creating an Offline Assessment section of the User Guide. Locate and click the “Inheritance” tab in the Offline…
Library Retention
Pre-Assessment » Scoping an Assessment » Library Retention
The Library Retention feature provides visibility into specific changes associated with HITRUST CSF version updates, and allows users to apply those changes to assessment objects created under previous versions of the framework. To begin the update process, open an…