During the pre-submission phases of the assessment workflow, MyCSF runs a set of automated quality checks that provide an early warning of potential quality concerns in the assessment. As the Assessed Entity and External Assessor work on the assessment, MyCSF displays potential quality issues (PQIs), resulting from the automated quality checks.
13.4.1 All PQIs identified by the automated quality checks are presented within the assessment in MyCSF with a description of the issue, the flagged comment or scoring, recommendations on how to address, as well as the option to override / accept the issue and to provide an accompanying explanation.
13.4.2 All PQIs must be addressed or overridden / accepted (with explanation) before the assessment can proceed to the next phase of the assessment workflow. For example, PQIs identified during the Answering Assessment phase must be addressed or overridden / accepted before the assessment can proceed to the Performing Validation phase and PQIs identified during the Performing Validation phase must be addressed or overridden / accepted before the assessment can proceed to the Inputting CAPs and Signing Rep Letter phase.
13.4.3 Each PQI that is overridden by the Assessed Entity must be approved by the External Assessor. All overridden PQIs will be reviewed during HITRUST Quality Assurance review and may require further clarification from the Assessed Entity and/or External Assessor.
Running quality analytics during the pre-submission phases of the assessment workflow allows for more timely detection and communication of potential concerns and allows for an opportunity to remediate the potential issues prior to the submission of the assessment to HITRUST.