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Location
e-PayDay® Legacy Explained » File Menu » Company » Location
Location Country: Country of the organisation. State/Province/Territory: State or Province or Territory of the organisation.
Location Report
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Location Report
Preview an example of the Location Report here The Location Report details Pay Location Employee Code Employee Name Pay Run Posting Date Gross Tax Net Ordinary Pay and Public Holidays Personal Leave Annual Leave RDO’s Long Service…
Location/Department Listing
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Location/Department Listing
Preview an example of the Location/Department Listing Report here The Location/Department Listing Report details Location/Department Database ID Abbreviation Description The Location/Department Listing Report allows you to select from the following Report…
Pay Location/Department
e-PayDay® Legacy Explained » Employees Menu » Employees Overview » Pay Run Information » Pay Location/Department
*For set up instructions and commonly asked questions, see our Knowledge Base (Known Issues and Frequently Asked Questions) New: Add a new Pay Location/Department Edit: Edit an existing Pay Location/Department Undo: Undo any unsaved changes. Save: Save…
Add a Pay Location/Department
New Features, Known Issues and Frequently Asked Questions » Employees » Add a Pay Location/Department
!If an Account No & Acc. Job/Cost Code are required for exporting to your Accounting Export (e-Port™), please ensure they are established BEFORE the location is saved as you will be unable to change these settings at any later stage. Click Employees > Edit…
Access Company Location details
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Access Company Location details
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Location or Click File > Company > Location
The client you transmitted is not associated with the agent number you supplied and cannot be authorised
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » The client you transmitted is not associated with the agent number you supplied and cannot be authorised
Your client has not authorized you to allow the lodgement of Single Touch Payroll (STP) reports so you will need to contact the ATO. Please see Registered agents providing a payroll service Then read here
Assign an Employee to a Pay Location/Department
New Features, Known Issues and Frequently Asked Questions » Employees » Assign an Employee to a Pay Location/Department
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Navigate to Pay Location/Department. Select the required Pay Location/Department ?or add new Pay…
Error Info :- 3709 – The connection cannot be used to perform this operation. It is either closed or invalid in this context.
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » Error Info :- 3709 – The connection cannot be used to perform this operation. It is either closed or invalid in this context.
Close e-PayDay® Read here to Download the latest e-PayDay® Update and Install as Administrator Right-Click on your Desktop Shortcut and select Properties Click Compatability Under Settings select Run this program as administrator. Click Apply then Ok Reopen…
View Employees by Pay Location / Department
New Features, Known Issues and Frequently Asked Questions » Employees » View Employees by Pay Location / Department
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Sort By…. Select Pay Location. Select the Pay Location / Department you require.
Process Pays by Pay Location/Department
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Process Pays by Pay Location/Department
Click Pay Day > Process Pays > Pay Run by Locations or Click Pay Day from the Side Bar. Navigate to Sort by… Select Location Select All Pay Locations or select the Location you require. Double click on the first employee to be included in this pay…
Edit an existing Pay Location/Department
New Features, Known Issues and Frequently Asked Questions » Employees » Edit an existing Pay Location/Department
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Navigate to Pay Location/Department. Click Edit (Pencil Icon). Select the Pay Location/Department to amend…
Restore Company Data from a back up
e-PayDay® Legacy Explained » Utilities Menu » Restore Company Data from a back up
!Any changes made AFTER the backup was created will be lost and require re-entry (e.g. a new employee was added AFTER the back up was created). Select Utilities > Restore Company Data from Backup. An alert will display: The Restore process will overwrite the…
You need to mirror the Superannuation information from Employee to EmpSuper
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » You need to mirror the Superannuation information from Employee to EmpSuper
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees Name. Select Superannuation. Navigate to Employee Superannuation Personal Contribution Details. Select the Member Superannuation Fund. Enter the Member Super…
Add an Australian Resident whose income is from a ‘Foreign Source’
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident whose income is from a ‘Foreign Source’
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Error -2147217843 – Cannot start your application. The workgroup information file is missing or opened exclusively by another user.
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » Error -2147217843 – Cannot start your application. The workgroup information file is missing or opened exclusively by another user.
Click File > Company > Go To Folder to open your Company Data Folder. Navigate back to e-PayDay® to exit completely. Navigate back to the e-PayDay BE Folder to locate the AUDIT.MDB Delete the AUDIT.MDB. Close the e-PayDay BE Folder. Read here to Download the…
You cannot edit these Employee’s details as their Payslip is set to ACTIVE.
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » You cannot edit these Employee’s details as their Payslip is set to ACTIVE.
To edit an Employees details while a pay run is active, When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Make any changes as necessary. Click Save and Exit to return to the employees Pay Envelope.
Set up your information for Single Touch Payroll Reporting, when you already have a BMS ID
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Set up your information for Single Touch Payroll Reporting, when you already have a BMS ID
!IF YOU WILL BE REPORTING YOUR PAYROLL DATA USING STP, PLEASE ENSURE INTERMEDIARY DOES NOT CONTAIN ANY INFORMATION OTHERWISE YOUR SUBMISSIONS MAY BE UNSUCCESSFUL. Click File > Edit then Government Click File > Company > Government Click STP Info. Click Click here…
No Super Fund found. You need to link this Employee to a Super Fund
New Features, Known Issues and Frequently Asked Questions » Employees » No Super Fund found. You need to link this Employee to a Super Fund
Add a new Superannuation Fund (if a suitable one does not already exist), read here. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to…
What is a Grace Period?
e-PayDay® Legacy Explained » Awards & Agreements Menu » Award Interpretation (e-Award™) » Add Shift Profiles » What is a Grace Period?
A Grace Period is when rounding rules are applied. If an Employee clocks in (or out) during the Grace Period, the time is automatically rounded based on the rules you have set. There are a few different examples for setting up a Grace Period. Two have been detailed…
Add an Australian Resident Employee who works overseas and income is from a ‘Foreign Source’
New Features, Known Issues and Frequently Asked Questions » Employees » Add an Employee (FIRST New Icon) » Add an Australian Resident Employee who works overseas and income is from a ‘Foreign Source’
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Windows protected your PC (From Version 21.10)
New Features, Known Issues and Frequently Asked Questions » Payroll News Archive » Windows protected your PC (From Version 21.10)
Windows 8 and Windows 10 include a security feature called Windows SmartScreen that is enabled by default. SmartScreen is a background service that monitors the execution of applications on your computer to block the program from running until you accept or deny the…
Employer SG (Superannuation Guarantee) is accruing when it shouldn’t be
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employer SG (Superannuation Guarantee) is accruing when it shouldn’t be
!If you make changes to an Award & Agreement, it will also affect any other Employees that are assigned. You can ensure no other Employees are linked to the same Award & Agreement (as the one you are amending) by following Step 1 below. If your Employee’s…
UFL ‘u25samp1.dll’ that implements this function is missing
New Features, Known Issues and Frequently Asked Questions » Reporting » Crystal Reports » UFL ‘u25samp1.dll’ that implements this function is missing
Ensure Crystal Reports is installed Navigate to C:\e-PayDay BE Please note that although by default the e-PayDay Client (application) files are installed to C:\e-PayDay BE, this path MAY be different if you have elected to install the Client (application) files to…
Add a PAYG (Pay As You Go) Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Add a PAYG (Pay As You Go) Employee
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Add a PAYG (Pay As You Go) Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Add an Employee (FIRST New Icon) » Add a PAYG (Pay As You Go) Employee
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Change a FLAT Tax Employee from Non-Australian Resident to Australian Resident
New Features, Known Issues and Frequently Asked Questions » Employees » Change a FLAT Tax Employee from Non-Australian Resident to Australian Resident
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation Change TAX Type to PAYG Non-Business Employee Select Are you an Australian resident for taxation…
How do I view Ceased (Terminated) Employees who are allocated to a certain Pay Location / Department?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view Ceased (Terminated) Employees who are allocated to a certain Pay Location / Department?
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Status. Deselect Employed and Inactive. Select Ceased. Navigate to Sort By…. Select Pay Location. Select the Pay Location / Department you require.
Resync your Accounting Export Data if you’re missing some Pay Runs from your Accounting Software
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Resync your Accounting Export Data if you’re missing some Pay Runs from your Accounting Software
Each time a pay run is completed (posted), the Pay Run Information will be automatically exported. If your Company is not already open, Open your Company Once your Company is open; Click File > Accounting Export (e-Port™) > Configure Accounting Data Export…
Working Holiday Maker changes from 1 January 2017
New Features, Known Issues and Frequently Asked Questions » Payroll News Archive » Working Holiday Maker changes from 1 January 2017
What is a Working Holiday Maker? The Working Holiday Maker program allows young adults (18 to 30) from eligible partner countries to work in Australia while having an extended holiday. Work in Australia must not be the main purpose of the visa holder’s visit. The…
Tax Scale 5 (FULL exemption from Medicare Levy)
e-PayDay® Legacy Explained » Tax Menu » Tax Scale 5 (FULL exemption from Medicare Levy)
!The displayed thresholds are based on Employee’s who are paid Weekly. If your Employee’s are paid Fortnightly, please multiply the thresholds by 2. If your Employee’s are paid Fortnightly, please multiply the thresholds by 4.333. …
Tax Scale 6 (HALF exemption from Medicare Levy)
e-PayDay® Legacy Explained » Tax Menu » Tax Scale 6 (HALF exemption from Medicare Levy)
!The displayed thresholds are based on Employee’s who are paid Weekly. If your Employee’s are paid Fortnightly, please multiply the thresholds by 2. If your Employee’s are paid Fortnightly, please multiply the thresholds by 4.333. …
Update your Employees Superannuation Member ID if it is not correct
e-PayDay® Legacy Explained » Super Manager Menu » SuperStream Explained » SuperStream Getting Started Guide » Update your Employees Superannuation Member ID if it is not correct
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Superannuation Member ID or Member Super Number. Update as required. Click Save then…
Change a Superannuation Funds Period Start Date
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » Change a Superannuation Funds Period Start Date
!When updating the Period Start Date, ensure this date matches the Period Start Date of all other Superannuation Funds in Super Manager. Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to…
Error 400 – Client is unknown, you appear to have invalid credentials / Your account is out of data, please purchase data to top up your balance
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » Error 400 – Client is unknown, you appear to have invalid credentials / Your account is out of data, please purchase data to top up your balance
Option 1: Change to our NEW SSP, Superchoice, at no cost. Read here or Option 2: Stay with our previous SSP, Ozedi and purchase more data. Click Tax > STP > STP Customer Dashboard Enter your Username and password then click Sign In. Select the Account you…
Exclude Employees from your FAST-Bank™ (EFT) File
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Create a FAST-Bank™ (EFT) File » Exclude Employees from your FAST-Bank™ (EFT) File
When creating the FAST-Bank™ (EFT) File, select Exclude Employees from the FAST-Bank™ EFT File. Click Choose Select the employees you wish to exclude from the FAST-Bank™ file. Click OK.
Stapled Superannuation Funds in effect from 1 November 2021
e-PayDay Legacy Payroll Manual » Latest Payroll News Reminder » Stapled Superannuation Funds in effect from 1 November 2021
When an eligible employee commences with you, they must be provided with and return the Superannuation standard choice form (or another alternative document which contains the same information) within 28 days of their start date. if the employee has not returned the…
Mandatory Employer Superannuation Guarantee Changes from 1 July 2022
New Features, Known Issues and Frequently Asked Questions » Payroll News Archive » Mandatory Employer Superannuation Guarantee Changes from 1 July 2022
From 1st July 2022, The $450.00 Calendar Month Super Rule has been removed. Mandatory Employer Superannuation Guarantee increases to 10.50%
Delete the Employees incorrect Superannuation Payment from Super Payments
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » I accidently marked one or more Super Funds as Paid too early. » Delete the Employees incorrect Superannuation Payment from Super Payments
Select Employees > Edit Employees or Select Employees from the Side Bar. Select the employee to edit (Select once to highlight). Select Edit. Select Superannuation. Select Super Payments. Select the Contribution Period you wish to delete. Click…
Back up Company Data for a Client
e-PayDay® Legacy Explained » Utilities Menu » Back up Company Data for a Client
Click Utilities > Backup Data for Client. Choose the location to create the Backup to (e.g. USB STICK or EXTERNAL HARD DRIVE). Click Save. Once the backup has completed, click Exit.
Restore Company Data provided by a Client
e-PayDay® Legacy Explained » Utilities Menu » Restore Company Data provided by a Client
!If you do not currently have any data in e-PayDay® Desktop, open the Practice Company before restoring. If your Company is not already open, Open your Company Once your Company is open; Click Utilities > Restore Date from Client. An alert will display: The…
The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
Install the SOAP Toolkits which is located in your e-PayDay® data folder (File > Company > Go to Folder > Navigate back to e-PayDay BE Folder)
Migrate a Stand Alone Install to a Client / Server Install
New Features, Known Issues and Frequently Asked Questions » Installation » Install e-PayDay® on another Computer » Migrate a Stand Alone Install to a Client / Server Install
Copy / move the e-PayDay BE folder from the Stand Alone PC to the Client Server Within e-PayDay®, Click File > Company > Go to Folder. Minimize this window. Close e-PayDay®. Re-maximise the previously minimized window. Navigate back to the e-PayDay BE…
Migrate a Client / Server Install to a Stand Alone Install
New Features, Known Issues and Frequently Asked Questions » Installation » Install e-PayDay® on another Computer » Migrate a Client / Server Install to a Stand Alone Install
Copy / move the e-PayDay BE folder from the Client Server to the Stand-Alone PC Within e-PayDay®, Click File > Company > Go to Folder. Minimize this window. Close e-PayDay®. Re-maximise the previously minimized window. Navigate back to the e-PayDay BE…
Add a Employee who is a foreign resident for tax purposes
New Features, Known Issues and Frequently Asked Questions » Employees » Add an Employee (FIRST New Icon) » Add a Employee who is a foreign resident for tax purposes
!A Foreign Resident Employee is an Employee who has selected that they are A foreign resident for tax purposes on their Tax File Number Declaration. Due to their Employment status, they cannot be reported under Single Touch Payroll and therefore will be…
You need to either Start a New Financial Year OR change your Posting Date to before XX/XX/XX
New Features, Known Issues and Frequently Asked Questions » Employees » Update the Employees Pay Period (Weekly, Fortnightly or Monthly) » You need to either Start a New Financial Year OR change your Posting Date to before XX/XX/XX
This Alert is designed to display for two circumstances, an Employee has changed Pay Periods (e.g.Weekly to Monthly) part way through the Financial Year EOFY has not been completed correctly (YTD Balances still exist in the Employee MasterFile) To verify EOFY…
Delete the Super Fund Incorrect Payment Record from Payment History
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » I accidently marked one or more Super Funds as Paid too early. » Delete the Super Fund Incorrect Payment Record from Payment History
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Click Payment History. Select the Contribution Period you wish to delete. Click Delete.
Date Hired in the Future preventing Pay Run from posting
New Features, Known Issues and Frequently Asked Questions » Employees » Date Hired in the Future preventing Pay Run from posting
!This issue has now been resolved in Version 20.10 Until the issue is resolved, to post your pay run, please click Pay Day from the Side Bar then click Post
Reports you should print when you have sold or closed your business
New Features, Known Issues and Frequently Asked Questions » Reporting » Reports you should print when you have sold or closed your business
We recommend following our e-PayDay® Legacy Single Touch Payroll End Of Financial Year Survival Guide here
Cease a Foreign Employee and reinstate as a PAYG (Pay As You Go) Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Foreign Employee and reinstate as a PAYG (Pay As You Go) Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
Cease a PAYG (Pay As You Go) Employee and reinstate as a Foreign Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a PAYG (Pay As You Go) Employee and reinstate as a Foreign Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
Pay Rate is in use elsewhere. It can’t be set to inactive.
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » Pay Rate is in use elsewhere. It can’t be set to inactive.
The Pay Rate you are attempting to mark as inactive is assigned to an Employee, regardless of the Employee status (eg. Archived in a previous financial year). The Pay Rate needs to be unassigned first before it can be made inactive. Take note of the Pay Rate DBID…
Super Fund is in use elsewhere. It can’t be set to inactive.
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » Super Fund is in use elsewhere. It can’t be set to inactive.
The Super Fund you are attempting to mark as inactive is assigned to an Employee. The Super Fund needs to be unassigned first before it can be made inactive. It’s possible that Employee Superannuation Personal Contribution Details were not updated when the…
Close all open Databases before a backup is completed
e-PayDay® Legacy Explained » Options Menu » Close all open Databases before a backup is completed
Click Options > Close Open Databases before Backup. Select Yes to close all open Databases before a backup is completed. or Select No to leave databases open while the back up is being performed.
An alert is displayed advising you are unable to perform the action (Post or Reverse)
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » An alert is displayed advising you are unable to perform the action (Post or Reverse)
*Typically when e-PayDay closes unexpectedly, due to a system or network crash, the audit.mdb file is locked. However, the alert may be genuine if multiple users are processing the same pay run. - Post: Someone has Posted a Pay Run since the Pay Run List form was…
You are unable to import times as your Bio-Clock is set to Access Manager
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » You are unable to import times as your Bio-Clock is set to Access Manager
Log into Bio-Clock™ Web Interface via IP Address. Under Terminal Settings, Click Terminal Setup. Under Miscellaneous, select Stand Alone then click Submit. Once the settings have been applied, under Terminal select Reboot Click Reboot
Remove ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Single Touch Payroll (STP) reporting explained. » Finalise e-PayDay® Legacy as you have chosen to change Payroll Solutions » Remove ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Read here to open the required Company. Read here to back up your current Company data, as this will be restored in a later step. Read here to start the new Financial Year (to clear YTD Balances) Read here to change the Financial Year BACK to the relevant…
Finalise ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Single Touch Payroll (STP) reporting explained. » Finalise e-PayDay® Legacy as you have chosen to change Payroll Solutions » Finalise ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Follow our EOFY Guide here
Set Exempt from FBT under section 57A of the FBTAA 1986
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Set Exempt from FBT under section 57A of the FBTAA 1986
!This setting will only be displayed (yes selected on the Payment Summary) IF the Employees yearly entitlement exceeds the FBT threshold. Click File > Edit then Government or Click File > Company > Government. Click Is this employer exempt from FBT under section…
Mandatory Employer Superannuation Guarantee increases to 10.00% from 1 July 2021
New Features, Known Issues and Frequently Asked Questions » Payroll News Archive » Mandatory Employer Superannuation Guarantee increases to 10.00% from 1 July 2021
The 2021 Budget confirmed that the mandatory Employer Superannuation Guarantee increases to 10.00% from 1 July 2021. This increase was originally scheduled for 1 July 2015 however, the Government amended the legislation before this date, postponing these rate rises.…
Remove an allocated Pay Rate, Allowance or Deduction from an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Remove an allocated Pay Rate, Allowance or Deduction from an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup. Select Basic. Navigate to Selected Pay Rates, Selected Allowances or Selected…
Cease a PAYG (Pay As You Go) Employee and reinstate as a Working Holiday Maker (WHM)
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a PAYG (Pay As You Go) Employee and reinstate as a Working Holiday Maker (WHM)
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
Cease a Company, Partnership or Trust and reinstate as a PAYG (Pay As You Go) Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Cease a Company, Partnership or Trust and reinstate as a PAYG (Pay As You Go) Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability, and discuss with your employee as it may mean they require additional tax to be deducted to ensure a tax bill is…
Downgrade from e-PayDay® X Legacy to e-PayDay FREEPAY®
New Features, Known Issues and Frequently Asked Questions » Licencing » Downgrade from e-PayDay® X Legacy to e-PayDay FREEPAY®
!Before attempting the below procedure, please 1. Contact Administration and Sales to advise us that you intend to downgrade your subscription. 2. Ensure you have 2 or fewer ACTIVE Employees. 3. Ensure you have only 1 Company/ABN added to the system (excluding…
Getting Started part way through the Financial Year (already STP Reporting)
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting)
!If you start reporting through one STP solution and change to another during a financial year, you must transition correctly to make sure the information pre-filled into your employees’ income tax return is accurate. Refer to the ATO’s website here for…
Software Licence is expiring shortly
New Features, Known Issues and Frequently Asked Questions » Licencing » Software Licence is expiring shortly
*A current Software Licence is required to use e-PayDay® and a new Software Licence is provided to you upon renewal (either monthly or annually). The Software Licence file will be automatically downloaded every time e-PayDay® is opened. If you have already renewed…
Remove Active Payee’s YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Single Touch Payroll (STP) reporting explained. » Finalise e-PayDay® Legacy as you have chosen to change Payroll Solutions » Remove Active Payee’s YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Read here to open the required Company. Read here to back up your current Company data, as this will be restored in a later step. Read here to manually reduce the YTD Balances of the Employees who ARE being migrated to the new Payroll Solution. Read here to submit…
View information about the pay type you have used during a Pay Run
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » View information about the pay type you have used during a Pay Run
When composing the Employees Pay, Click ? next to the required Pay Type. ID #: The database ID of the Pay Type. Value: The set $ or % that will be applied when using this Pay Type. Super: If this Pay Type is applicable when calculating…
Cease a Working Holiday Maker (WHM) Employee and reinstate as a PAYG (Pay As You Go) Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Working Holiday Maker (WHM) Employee and reinstate as a PAYG (Pay As You Go) Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
Update an Employee from Permanent (Salary, Full-Time or Part-Time) to Casual
New Features, Known Issues and Frequently Asked Questions » Employees » Update an Employee from Permanent (Salary, Full-Time or Part-Time) to Casual
If required (based on advice from your Accountant, Bookkeeper or Financial Advisor) read here to process a Cessation (Termination) Pay Run. IIf the Employee has changed from Permanent (Salary, Full-Time or Part-Time) to Casual partway through a pay period (eg.…
Update an Employee from Casual to Permanent (Salary, Full-Time or Part-Time)
New Features, Known Issues and Frequently Asked Questions » Employees » Update an Employee from Casual to Permanent (Salary, Full-Time or Part-Time)
If the Employee is linked to thier ‘own’ Award/Agreement, read here to update it accordingly If you are unsure, you can read here to verify which award the Employee is linked to Otherwise if you would prefer to add a new Award or Agreement for this…
Employee Birthday List
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Employee Birthday List
Preview an example of the Employee Birthday List Report here The Employee Birthday List Report details Company Name Pay Location Employee Name Employee Clock ID The Employee Birthday List Report allows you to select from the following Report Selection…
Process a Cessation (Termination) of multiple employees where a final pay run is not required
New Features, Known Issues and Frequently Asked Questions » Employees » Process a Cessation (Termination) of multiple employees where a final pay run is not required
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Status. Deselect Employed (and Ceased if previously selected). Select Inactive If no employees are displaying, request a Support Call here. If there are employees displaying…
I cannot see my Server or Mapped Network Drives
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Download and Install e-PayDay® » I cannot see my Server or Mapped Network Drives
Contact your IT professional to perform the below steps (based on Microsoft Support’s Help Article here In Registry Editor, locate and click HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System Right-click to select…
Edit / Change / Update a Superannuation Funds Period Start Date and Fund Paid Frequency
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » Edit / Change / Update a Superannuation Funds Period Start Date and Fund Paid Frequency
!When updating the Period Start Date, ensure this date matches the Period Start Date of all other Superannuation Funds in Super Manager. Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to…
How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee? » How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
Use Search and Replace in Employees to remove the Cessation (Termination) Date from an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Use Search and Replace in Employees to remove the Cessation (Termination) Date from an Employee
Click Employees > Search Employees or Click Employees from the Side Bar then click Search. Navigate to Enter your search details. . . In Search in, select Termination Date In Your Requested Search Results. . ., select the Employee/s you wish to update Multiple…
Confirm what e-PayDay® Product you are using
New Features, Known Issues and Frequently Asked Questions » Licencing » Confirm what e-PayDay® Product you are using
Click Help > About e-PayDay® BE VXX.XX Your e-PayDay® product name will be displayed next to Product, similar to below.
Deactivate Allowances and Deductions that you do not use
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Deactivate Allowances and Deductions that you do not use
Click Pay Types from the Side Bar Navigate to Pay Type, click on the drop-down menu and change to Allowance. Navigate to Status to select Active ONLY. Select the Allowance to update (click once to highlight). Click Edit. Navigate to Active and click once to…
Warning that e-Cost™ is not active when processing a pay run
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Warning that e-Cost™ is not active when processing a pay run
If your Company has previously used e-Cost™ however the Activation Key is no longer recorded in e-PayDay®, an alert will display each time Pay Day is clicked. If you are no longer using e-Cost™ and no longer wish to see these alerts, select Do NOT display…
How do I access an Employees Award while a pay run is active?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I access an Employees Award while a pay run is active?
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees Award. Make any changes as necessary. Click Save and Exit to return to the employees Pay Envelope.
Where do I set that my Employee is claiming a Medicare Levy Variation?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set that my Employee is claiming a Medicare Levy Variation?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation. Navigate to Medicare Levy. Select the appropriate option from the drop-down menu. Click Save then…
Sort Deduction Payees by Period Start Date
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » Sort Deduction Payees by Period Start Date
Click Pay Types > Pay / Setup Payee Deductions Navigate to Sort by…. Select Period Start
Address Labels JAC2828 (JAC TL16-37105)
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Address Labels JAC2828 (JAC TL16-37105)
Report Name: Address Labels JAC2828 (JAC TL16-37105) Example: Preview an example of the Address Labels JAC2828 (JAC TL16-37105) Report here Use: The Address Labels JAC2828 (JAC TL16-37105) Report is designed to print Addresses for JAC…
Pay Envelope (Laser A4 – 210 × 297mm) (Pay Slips)
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Pay Slips Overview » Pay Envelope (Laser A4 – 210 × 297mm) (Pay Slips)
The Pay Envelope (Laser A4 – 210 × 297mm) Report in Pay Slips is identical to the Pay Envelope (Laser A4 – 210 × 297mm) Report in Pay Day Reports, with exception to the following Report Selection Criteria; Pay Period This option is…
How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
Locate the Award & Agreement (ID) the Employee is linked to. Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to view (click once to highlight). Scroll across to locate and make note…
How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee you wish to view (click once to highlight). Click Edit. Click Employment Locate and make note of the Special Award Rate.
Software Licence File Is Invalid or Corrupted
New Features, Known Issues and Frequently Asked Questions » Licencing » Software Licence File Is Invalid or Corrupted
Cause 1 and 2: The PC has any language other than English as the default OR This PC has any language other than English as the ‘non-uni-code program language’ setting. Cause 3: This PC has not uploaded the e-PayDay BE.lic file correctly. Resolution for…
Employer SG (Superannuation Guarantee) is not accruing
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employer SG (Superannuation Guarantee) is not accruing
!If you make changes to an Award & Agreement, it will also affect any other Employees that are assigned. You can ensure no other Employees are linked to the same Award & Agreement (as the one you are amending) by following Step 1 below. If your Employee’s…
What is the Floating Pay Day Button?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » What is the Floating Pay Day Button?
The Floating Pay Day Button has been included in e-PayDay® since we first designed the software. This button is a quick link to the Pay Run window, enabling quick and easy access. To turn on the Floating Pay Day Button, If your Company is not already open, Open your…
There is a problem loading the transaction data, accessing the data folder or there is nothing to process. Please contact e-PayDay Support.
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » There is a problem loading the transaction data, accessing the data folder or there is nothing to process. Please contact e-PayDay Support.
!Reasons 1, 2 & 3 only relate to customers using e-PayDay Desktop Reason 1 – Security / Permissions. Please contact your IT professional to ensure you have full administrator access to the entire e-PayDay BE Folder. Reason 2 – WINDOWS SERVER…
Locate your Software Client Number (SCN)
New Features, Known Issues and Frequently Asked Questions » Licencing » Locate your Software Client Number (SCN)
Click Help > e-PayDay Support The Software Client Number will be displayed in the top right-hand corner. Your Software Client Number (SC\N) can also be located; Click Help > About e-PayDay® VXX.XX Your Software Client Number (SCN) will be displayed next to…
How do I access / edit an Employees Details while a pay run is active?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I access / edit an Employees Details while a pay run is active?
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Make any changes as necessary. Click Save and Exit to return to the employees’ Pay Envelope.
Limit how many Companies you see in the File Menu
e-PayDay® Legacy Explained » Options Menu » Limit how many Companies you see in the File Menu
Click Options > Last Used Company List Limit. Select the number of Companies you would like to display for quick access in the File Menu.
Check what version of e-PayDay® you are using
e-PayDay® Legacy Explained » Help Menu » Check what version of e-PayDay® you are using
*Version 23.00 is the most recent version available for FYE 30 June 2023. Click Help > About e-PayDay® VXX.XX The Software Version will be displayed next to VXX.XX
Employee Signature List (Cash & Cheque)
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Employee Signature List (Cash & Cheque)
Preview an example of the Employee Signature List (Cash & Cheque) Report here The Employee Signature List (Cash & Cheque) Report details Employee Code Pay Location Payment Date Employee Name Employee Signature The Employee Signature List (Cash & Cheque) Report…
Address Labels (DL Envelope)
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Address Labels (DL Envelope)
Report Name: Address Labels (DL Envelope) Example: Preview an example of the Address Labels (DL Envelope) Report here Use: The Address Labels (DL Envelope) Report is designed to print Addresses directly onto a DL Envelope. Details: Employee First and…
How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup. Select Advanced. Locate and make note of the Rate next to Award Rate.
Address Labels (Dot Matrix) (Avery 939122)
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Address Labels (Dot Matrix) (Avery 939122)
Report Name: Address Labels (Dot Matrix) (Avery 939122) Example: Preview an example of the Address Labels (Dot Matrix) (Avery 939122) Report here Use: The Address Labels (Dot Matrix) (Avery 939122) Report is designed to print…
Pay Advice Slips (Transactions YTD) (Pay Slips)
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Pay Slips Overview » Pay Advice Slips (Transactions YTD) (Pay Slips)
The Pay Advice Slips (Transactions YTD) Report in Pay Slips is identical to the Pay Advice Slips (Transactions YTD) Report in Pay Day Reports, with exception to the following Report Selection Criteria; Pay Period This option is locked and unavailable for…