SYMPTOMS: When trying to connect to hosted.e-payday.cloud from a Windows 7 SP1 computer the client is able to log in to the website but when they click on the green e-PayDay BE icon to launch the application they are prompted to enter their Windows credentials again. However when they do even if they are correct they receive a Message Login Attempt Failed.
To resolve, follow Microsoft’s Remote Desktop Protocol (RDP) 8.0 update for Windows 7 and Windows Server 2008 R2 documentation, read here
If further assistance is required, please contact your IT Professional.
Revision:
6
Last modified:
Dec 30, 2020