ISSUE: An error is being displayed when attempting to send emails using e-PayDay® Hosted’s e-Mail settings


  1. The e-mail settings require updating.
  2. Your domain name is protected using the SPF (Sender Policy Framework) record.


  1. Follow Error Displayed when emailing Pay Slips or Payment Summaries in e-PayDay® Hosted
  2. Your IT will need to alter the TXT record on their domain to look like this: “v=spf1 mx a ip4: ip4: -all”
Revision: 3
Last modified: Jun 01, 2020