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Add an Australian Resident who has not provided thier TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident who has not provided thier TFN
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Taxation
e-PayDay® Legacy Explained » File Menu » Government » Taxation
Taxation General Financial Year Ending 30/06/20xx: The financial year which is applicable to your pays. This is automatically changed to the next financial year when processing the End-Of-Year procedures. Electronic Transfer Option: STP (Superchoice), *STP…
TFN Declaration
e-PayDay® Legacy Explained » Employees Menu » Employees Overview » TFN Declaration
!When reporting using Single Touch Payroll, an Employees Tax File Number Declaration must be sent with your Pay Event Submission, when they are included in their very first pay run in e-PayDay®. Please follow Where do I enter my Employees TFN Declaration details for…
Australian Taxation Schedules in e-PayDay® Legacy
e-PayDay® Legacy Explained » Tax Menu » Australian Taxation Schedules in e-PayDay® Legacy
Schedule 1 – Statement of formulas for calculating amounts to be withheld Schedule 2 – Tax table for individuals employed in the horticultural or shearing industry Schedule 4 – Tax table for return to work payments Schedule 5 – Tax table for back payments,…
Change a FLAT Tax Employee from Non-Australian Resident to Australian Resident
New Features, Known Issues and Frequently Asked Questions » Employees » Change a FLAT Tax Employee from Non-Australian Resident to Australian Resident
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation Change TAX Type to PAYG Non-Business Employee Select Are you an Australian resident for taxation…
Add a Foreign Resident who has not provided thier TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add a Foreign Resident who has not provided thier TFN
!A Foreign Resident Employee is an Employee who has selected that they are A foreign resident for tax purposes on their Tax File Number Declaration. Due to their Employment status, they cannot be reported under Single Touch Payroll and therefore will be…
Add an Australian Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Add a Foreign Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add a Foreign Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
!A Foreign Resident Employee is an Employee who has selected that they are A foreign resident for tax purposes on their Tax File Number Declaration. Due to their Employment status, they cannot be reported under Single Touch Payroll and therefore will be…
The submission has failed validation
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » The submission has failed validation
SBR2 will display all submissions waiting to be sent to the ATO, previous submissions that the ATO may have responded to, the Company Name that the file is for and the unique ID for the transaction. Send is displayed when an STP event has been created BUT not yet sent…
ETP – No TFN (47%)
e-PayDay® Legacy Explained » Pay Types Menu » System Default Pay Types » Cessation / Termination Pay Rates » ETP – No TFN (47%)
ETP – No TFN (47%) ETP – No TFN (47%) is used as part of a Cessation (Termination) Pay Run, where an employee has omitted from providing you with their Tax File Number. Any payments made using this type will be taxed at the relevant rate, which is…
Enter existing Taxation Balances
New Features, Known Issues and Frequently Asked Questions » Employees » Enter existing Taxation Balances
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation. Click Balances. Click Edit. Enter the opening taxation balance into the appropriate fields. Employee…
The Company Limit has been exceeded
New Features, Known Issues and Frequently Asked Questions » Licencing » The Company Limit has been exceeded
There could be multiple reasons causing this to display; Installed on a NEW Computer? Your Software Serial Number may be missing from your client PC. Read here to resolve. Your Company Database contains more companies than what the licence allows Please contact…
The Employee Limit has been exceeded
New Features, Known Issues and Frequently Asked Questions » Licencing » The Employee Limit has been exceeded
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Status. Deselect Employed (and Ceased if previously selected). Select Inactive If no employees are displaying, request a Support Call here. If there are employees displaying…
Add an Australian Resident whose income is from a ‘Foreign Source’
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident whose income is from a ‘Foreign Source’
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
A decompression error has occurred (#2029)
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » A decompression error has occurred (#2029)
Generally caused by an incomplete download (Internet drop out or anti-virus quarantine). Before starting the installation ensure, There is a minimum of 1GB hard disk space available. You are logged in as an Administrator and run the install as…
Hide the Employees YTD Taxation Balances on the Pay Slip
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Hide the Employees YTD Taxation Balances on the Pay Slip
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to PAY SLIP PRINT OPTIONS. Deselect Show YTD Taxation Balances. Click Save then…
Correct a mistake that has been reported to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO
No matter what you call them, any changes to a previously reported pay run are called a “Fix” under STP. Rolling back a pay run is now only to be used as a last resort, not as a normal payroll procedure. With real-time reporting under STP, a rollback is not…
Edit Employees YTD Taxation Balances
New Features, Known Issues and Frequently Asked Questions » Employees » Edit Employees YTD Taxation Balances
e-PayDay Pty Ltd accepts no responsibility or liability for changes made by you to the Employee’s Year to Date Balances. By changing these Totals you acknowledge that you accept full responsibility for any outcomes as a result of these changes. Click Employees >…
View Employees YTD Taxation Balances
New Features, Known Issues and Frequently Asked Questions » Employees » View Employees YTD Taxation Balances
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation. Click Balances.
Tax Scale 2 (Australian Resident claiming the Tax Free Threshold)
e-PayDay® Legacy Explained » Tax Menu » Tax Scale 2 (Australian Resident claiming the Tax Free Threshold)
!The displayed thresholds are based on Employee’s who are paid Weekly. If your Employee’s are paid Fortnightly, please multiply the thresholds by 2. If your Employee’s are paid Fortnightly, please multiply the thresholds by 4.333. …
ETP – Foreign Resident / No TFN (45%)
e-PayDay® Legacy Explained » Pay Types Menu » System Default Pay Types » Cessation / Termination Pay Rates » ETP – Foreign Resident / No TFN (45%)
ETP – Foreign Resident / No TFN (45%) ETP – Foreign Resident / No TFN (45%) is used as part of a Cessation (Termination) Pay Run, where an employee is considered a foreign Resident who has omitted from providing you with their Tax File Number. Any…
Update the Company details such as the ABN
Single Touch Payroll (STP) reporting explained. » Your ABN has changed part way through the Financial Year » Copy a Company » Update the Company details such as the ABN
*If you haven’t previously used this ABN, you will need to Add a new Company (ABN) into your existing STP (SuperChoice) Account If your Company is not already open, Open your Company Once your Company is open; Click File > Edit or Click File > Company >…
Manually enter the Reportable Employer Superannuation Contribution YTD Taxation Balance
New Features, Known Issues and Frequently Asked Questions » Employees » Manually enter the Reportable Employer Superannuation Contribution YTD Taxation Balance
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Enter the total Reportable Employer Superannuation Contribution for this Financial Year into Total RESC…
Taxation changes to Employment Termination Payments
e-PayDay® Legacy Explained » Pay Day Menu » Cessation / Termination Pay Run Changes » Taxation changes to Employment Termination Payments
What do I have to do? Any Pay Rates that use the outdated Tax Treatments below MUST be updated by following How do I update my Pay Rates Tax Treatment? as you will be unable to post (finalize) any pay runs until this procedure is completed. What changes have…
Add an Australian Resident Employee who works overseas and income is from a ‘Foreign Source’
New Features, Known Issues and Frequently Asked Questions » Employees » Add an Employee (FIRST New Icon) » Add an Australian Resident Employee who works overseas and income is from a ‘Foreign Source’
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Cease a Foreign Employee and reinstate as a PAYG (Pay As You Go) Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Foreign Employee and reinstate as a PAYG (Pay As You Go) Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
Cease a PAYG (Pay As You Go) Employee and reinstate as a Foreign Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a PAYG (Pay As You Go) Employee and reinstate as a Foreign Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
The Employees Transactions do not match the Employees Year To Date Taxation Balances
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » YTD Balances INCORRECT » The Employees Transactions do not match the Employees Year To Date Taxation Balances
*If you previously followed Getting Started with e-PayDay® Legacy here, the employee may have Taxation Balances that were manually entered, but have never been processed as pay runs through e-PayDay®.Manually entered Year to Date Taxation Balances will NOT be…
The previous STP file has not been successfully submitted
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » The previous STP file has not been successfully submitted
If you are receiving the above alert, your previous STP submission did not receive a response from the ATO or it was not submitted. Click Check to attempt submission If There is a problem loading the transaction data. Please contact e-PayDay Support displays,…
Your ABN has changed for the New Financial Year
Single Touch Payroll (STP) reporting explained. » Your ABN has changed for the New Financial Year
Read here to process any Cessation / Termination Pays as required or directed by your Accountant or Bookkeeper. Read here to process your End of Financial Year as normal. Read here to back up ALL Companies data and archive, Read here to update the Company…
Export the Employee Masterfile Report as .CSV
New Features, Known Issues and Frequently Asked Questions » Reporting » Export the Employee Masterfile Report as .CSV
Click Reports > Print Reports or Click Reports from the side bar. Navigate to Search. Type in Employee Masterfile. Select the Employee Masterfile Report. Click Export CSV. Choose the location that to wish to save the CSV file…
Cease a PAYG (Pay As You Go) Employee and reinstate as a Working Holiday Maker (WHM)
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a PAYG (Pay As You Go) Employee and reinstate as a Working Holiday Maker (WHM)
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
Cease a Company, Partnership or Trust and reinstate as a PAYG (Pay As You Go) Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Cease a Company, Partnership or Trust and reinstate as a PAYG (Pay As You Go) Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability, and discuss with your employee as it may mean they require additional tax to be deducted to ensure a tax bill is…
Your ABN has changed part way through the Financial Year
Single Touch Payroll (STP) reporting explained. » Your ABN has changed part way through the Financial Year
Read here to process any Cessation / Termination Pays as required or directed by your Accountant or Bookkeeper. Read here to process your End of Financial Year. Read here to back up ALL Companies data and archives Read here to copy your Company. Read here to…
Cease a Working Holiday Maker (WHM) Employee and reinstate as a PAYG (Pay As You Go) Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Working Holiday Maker (WHM) Employee and reinstate as a PAYG (Pay As You Go) Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
Add a PAYG (Pay As You Go) Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Add a PAYG (Pay As You Go) Employee
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Add a PAYG (Pay As You Go) Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Add an Employee (FIRST New Icon) » Add a PAYG (Pay As You Go) Employee
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
You cannot edit these Employee’s details as their Payslip is set to ACTIVE.
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » You cannot edit these Employee’s details as their Payslip is set to ACTIVE.
To edit an Employees details while a pay run is active, When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Make any changes as necessary. Click Save and Exit to return to the employees Pay Envelope.
Manually adjust Employees Year To Date Taxation Balances
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » YTD Balances INCORRECT » The Employees Transactions do not match the Employees Year To Date Taxation Balances » Manually adjust Employees Year To Date Taxation Balances
e-PayDay Pty Ltd accepts no responsibility or liability for changes made by you to the Employee’s Year to Date Balances. By changing these Totals you acknowledge that you accept full responsibility for any outcomes as a result of these changes. Click Employees >…
Add an Australian Resident who is claiming the Seniors and Pensioners Tax Offset (SAPTO)
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident who is claiming the Seniors and Pensioners Tax Offset (SAPTO)
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Error – TFN Declaration, Declaration Date is missing or invalid
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » Error – TFN Declaration, Declaration Date is missing or invalid
!The Employee Tax File Number Declaration must be replicated and automatically submit with the Employee first Pay Run when using Single Touch Payroll. If you are receiving the above alert when attempting to post the pay run, Double-click on the Employee’s…
Restore Company Data from a back up
e-PayDay® Legacy Explained » Utilities Menu » Restore Company Data from a back up
!Any changes made AFTER the backup was created will be lost and require re-entry (e.g. a new employee was added AFTER the back up was created). Select Utilities > Restore Company Data from Backup. An alert will display: The Restore process will overwrite the…
How do I mark a Superannuation Fund as Inactive?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I mark a Superannuation Fund as Inactive?
Superannuation Funds are unable to be marked as Inactive if there are any INACTIVE or ACTIVE Employees assigned. If there are TERMINATED Employees assigned to the Superannuation Fund that you are trying to mark as inactive, there must be no outstanding…
Cease a Foreign Employee and reinstate as a Working Holiday Maker (WHM)
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Foreign Employee and reinstate as a Working Holiday Maker (WHM)
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability, and discuss with your employee as it may mean they require additional tax to be deducted to ensure a tax bill is…
An Employee has been set up incorrectly
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly
Read here If a PAYG (Pay As You Go) Employee needs to be reinstated as a Working Holiday Maker (WHM) Read here If a PAYG (Pay As You Go) Employee needs to be reinstated as a Foreign Employee. Read here If a Foreign Employee needs to be reinstated as a Working…
An error has occurred in SMTPEmail_ToolClick (AddEmail.DLL)
New Features, Known Issues and Frequently Asked Questions » Installation » Windows Related Issues » An error has occurred in SMTPEmail_ToolClick (AddEmail.DLL)
*These steps are generally performed by an IT professional Access C:\Windows\SysWOW64 and C:\Windows\System32 on your PC to confirm if the component AddEmail.DLL exists in either folder If the file exists in C:\Windows\System32 Right-Click the Windows Icon…
Cease a Working Holiday Maker (WHM) Employee and reinstate as a Foreign Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Working Holiday Maker (WHM) Employee and reinstate as a Foreign Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
Tax Scale 1 (Australian Resident, Tax Free Threshold is NOT claimed)
e-PayDay® Legacy Explained » Tax Menu » Tax Scale 1 (Australian Resident, Tax Free Threshold is NOT claimed)
!The displayed thresholds are based on Employee’s who are paid Weekly. If your Employee’s are paid Fortnightly, please multiply the thresholds by 2. If your Employee’s are paid Fortnightly, please multiply the thresholds by 4.333.…
How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
Locate the Award & Agreement (ID) the Employee is linked to. Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to view (click once to highlight). Scroll across to locate and make note…
How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee you wish to view (click once to highlight). Click Edit. Click Employment Locate and make note of the Special Award Rate.
Edit Employee Tax File Number
New Features, Known Issues and Frequently Asked Questions » Employees » Edit Employee Tax File Number
!As the Australian Taxation Office have removed 222-222-222 from their Unique TFN’ algorithm. Once Version 20.30 is installed, any active Employees who have this Tax File Number will be automatically updated to 000-000-000. You will be prompted during the pay run…
Suppress (hide) Tax File Number’s (TFN) in all Superannuation Reports
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Suppress (hide) Tax File Number’s (TFN) in all Superannuation Reports
Click File > Edit then Preferences or Click File > Company > Company Preferences Navigate to Superannuation Reports. Deselect Display Employee Tax File Number?. Click Save then Exit
Enter YTD Taxation Information that is required for STP Reporting
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Enter YTD Taxation Information that is required for STP Reporting
*Despite the page title, only TAXATION and SUPERANNUATION Balances are STP Reported. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Update the…
Ensure your last pay run has been posted
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Ensure your last pay run has been posted
!If you process payroll for multiple pay periods (eg. Weekly and Fortnightly), please ensure you have checked all outstanding pay periods by changing the Pay Period drop-down menu as required. Click Pay Day > Process Pays > Individual Employee or Click Pay Day from…
Your Legal Entity Name (Company Name) has changed
Single Touch Payroll (STP) reporting explained. » Your Legal Entity Name (Company Name) has changed
If your Company is not already open, Open your Company Once your Company is open; Select File > Edit or Select File > Company > Company Details. Select Edit Update the Legal Entity Name (Company Name) as required. Navigate to Company Registration Key. Delete the…
Download the latest e-PayDay® Upgrade and Install as Administrator
New Features, Known Issues and Frequently Asked Questions » Installation » Download the latest e-PayDay® Upgrade and Install as Administrator
*Follow these instructions If you need to update e-PayDay® Desktop on a computer that has e-PayDay® Series 20 already installed Obtain the latest Upgrade for the financial year you are processing here Once downloaded, right-click E-PAYDAY_LEGACY_2022.exe or…
How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup. Select Advanced. Locate and make note of the Rate next to Award Rate.
Delete the Employees incorrect Superannuation Payment from Super Payments
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » I accidently marked one or more Super Funds as Paid too early. » Delete the Employees incorrect Superannuation Payment from Super Payments
Select Employees > Edit Employees or Select Employees from the Side Bar. Select the employee to edit (Select once to highlight). Select Edit. Select Superannuation. Select Super Payments. Select the Contribution Period you wish to delete. Click…
How do I mark a previously Inactive Superannuation Fund as Active?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I mark a previously Inactive Superannuation Fund as Active?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Navigate to Active and click once to select. Click Payment Click Edit. Update Fund Paid as required. Update the…
Enter your Employees TFN Declaration details for submission with your next pay run
Single Touch Payroll (STP) reporting explained. » Submit your Employee’s Tax File Number Declaration automatically with your next Pay Run » Enter your Employees TFN Declaration details for submission with your next pay run
*To learn more about where the Employees information is collected from in e-PayDay® to complete the Tax File Number Declaration, please access TFN Declaration Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click…
An error has occurred in modSupport: Set_VersionNo2_in Tax Scales
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » An error has occurred in modSupport: Set_VersionNo2_in Tax Scales
The Tax Scales database does not match the version of the software. This can occur if each of the client PC’s were updated, but the server was not. Obtain the latest Update here Once downloaded, right-click SUUP21XX.EXE and select Run as Administrator to…
What do I do if e-PayDay® states my Employees TFN is invalid?
New Features, Known Issues and Frequently Asked Questions » Employees » What do I do if e-PayDay® states my Employees TFN is invalid?
When a TFN is entered for an Employee, it is automatically checked against the inbuilt algorithm provided by the ATO. If e-PayDay® states your Employees TFN is invalid, the TFN entered does not match the ATO’s algorithm. Refer to the Employee to ensure the TFN…
Delete the Super Fund Incorrect Payment Record from Payment History
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » I accidently marked one or more Super Funds as Paid too early. » Delete the Super Fund Incorrect Payment Record from Payment History
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Click Payment History. Select the Contribution Period you wish to delete. Click Delete.
Date Hired in the Future preventing Pay Run from posting
New Features, Known Issues and Frequently Asked Questions » Employees » Date Hired in the Future preventing Pay Run from posting
!This issue has now been resolved in Version 20.10 Until the issue is resolved, to post your pay run, please click Pay Day from the Side Bar then click Post
How do I mark a previously Inactive Award or Agreement as Active?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I mark a previously Inactive Award or Agreement as Active?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Status. Deselect Active. Select Inactive. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to Active and click…
Edit / Change / Update an Employees Annual Salary in their Award
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Edit / Change / Update an Employees Annual Salary in their Award
Select Awards & Agreements > Edit Awards & Agreements or Select Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Select Edit. Navigate to Nominal Base Gross Wages / Salary. and enter the Employees Annual Salary…
Set Exempt from FBT under section 57A of the FBTAA 1986
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Set Exempt from FBT under section 57A of the FBTAA 1986
!This setting will only be displayed (yes selected on the Payment Summary) IF the Employees yearly entitlement exceeds the FBT threshold. Click File > Edit then Government or Click File > Company > Government. Click Is this employer exempt from FBT under section…
You need to mirror the Superannuation information from Employee to EmpSuper
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » You need to mirror the Superannuation information from Employee to EmpSuper
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees Name. Select Superannuation. Navigate to Employee Superannuation Personal Contribution Details. Select the Member Superannuation Fund. Enter the Member Super…
Error Info :- 3021 – Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record.
New Features, Known Issues and Frequently Asked Questions » Known Issues and Resolutions » Error Info :- 3021 – Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record.
The below error is presented when importing the FAST-Pay File due to a incorrect Pay Rate, Allowance or Deduction DBID being used. Most commonly, this relates to a Cessation (Termination) Pay Rate being included in the file. Please correct the Pay Rate, Allowance…
Send a Full File Replacement to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Reverse and make amendments to your very last pay run » Send a Full File Replacement to the ATO
*Read more about what information is included in a Full File Replacement Submission here. Once the Pay Run has been posted, an alert will display. Ensure Full File Replacement (FFR) is selected. Tick the checkbox next to I am notifying the ATO; Click Click here…
Undo the Pay Run for a selected Employee
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Undo the Pay Run for a selected Employee
Click Pay Day from the Side Bar. Select the employee to undo (click once to highlight). Click Undo. Click Click here to Continue.
Print the Deductions Report for a Specific Employee
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Deductions Report for a Specific Employee
Click Reports > Print Reports or Click Reports from the Side Bar. Select the Deductions Report. Navigate to Report Selection Criteria. Change Report by from Active – Grouped by Item/Centre to Select Employee/s. Select the Employee/s you require. Click…
An error has occurred in frmReports : ReportPreview (Recipient Created Tax Invoice)
New Features, Known Issues and Frequently Asked Questions » Reporting » Crystal Reports » An error has occurred in frmReports : ReportPreview (Recipient Created Tax Invoice)
Close Reports and Pay Day. Click File > Company > Government Click Copy Company Details. Click Save then Exit. Access Pay Day and preview, print or export the Recipient Created Tax Invoice.
Employee UNPAID Superannuation Contributions are still allocated to their old Superannuation Fund
New Features, Known Issues and Frequently Asked Questions » Reporting » Employee UNPAID Superannuation Contributions are still allocated to their old Superannuation Fund
*Typically, when the Employee was moved to the new Superannuation Fund, NO was selected when the options displayed allowing you to move their contributions to the new fund. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee…
Move a Stand Alone Install to a new drive on the same computer
New Features, Known Issues and Frequently Asked Questions » Installation » Move a Stand Alone Install to a new drive on the same computer
Copy your e-PayDay BE Folder. Paste into the new Location. Open the e-PayDay BE Folder. Open the e-PayDay BE.ini to update the following ParentDataPath= to the new location (eg. D:\e-PayDay BE) Save and close the e-PayDay BE.ini Open the EPD Folder. Open…
Error -2147467259 – Microsoft jet database stopped the process as you and another user are attempting to change the same data at the same time
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » Error -2147467259 – Microsoft jet database stopped the process as you and another user are attempting to change the same data at the same time
Close e-PayDay® Read here to Download the latest e-PayDay® Update and Install as Administrator Right-Click on your Desktop Shortcut and select Properties Click Compatability Under Settings select Run this program as administrator. Click Apply then Ok Reopen…
How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
Manually cease (terminate) the required Employee/s Reinstate the required Employee/s Change the Employees Payee Type to Employee
Add a new User in the STP Customer Dashboard
Single Touch Payroll (STP) reporting explained. » Access the STP Customer Dashboard » Add a new User in the STP Customer Dashboard
Select Tax > STP > STP Customer Dashboard Log in as required Select Maintain Users Select Add User Complete all mandatory fields. Select Save.
An alert displays advising that my Employee has no Member Superannuation Fund
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » An alert displays advising that my Employee has no Member Superannuation Fund
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Click Superannuation. Navigate to Employee Superannuation Personal Contribution Details. Select a Superannuation Fund in Member Superannuation Fund – generally,…
Employee’s Hours (QTY) are not being displayed on their Pay Slip
New Features, Known Issues and Frequently Asked Questions » Reporting » Employee’s Hours (QTY) are not being displayed on their Pay Slip
Typically this will be as the Employee and/or their Award & Agreement has been set to Salary. Verify which award the Employee is linked to, read here If required, Edit the Employee’s Award Click Awards & Agreements > Edit Awards & Agreements or Click…
Why is my Employees Superannuation Guarantee Paid more than their Superannuation Guarantee YTD?
New Features, Known Issues and Frequently Asked Questions » Employees » Why is my Employees Superannuation Guarantee Paid more than their Superannuation Guarantee YTD?
*If the Employees Superannuation Guarantee Paid more than their Superannuation Guarantee YTD, this may be because the Superannuation Contributions for the period ending 30 June was marked as paid AFTER commencing the New Financial Year (marked as paid in July). To…
Payment Summaries
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Payment Summaries
There are currently 52 Payment Summaries available and display different information depending on the Report Selection Criteria you select. Each Payment Summary will report the relevant details from Taxation Balances in the Employee Profile depending on the Report…
Balances
e-PayDay® Legacy Explained » Employees Menu » Employees Overview » Balances
*For set up instructions and commonly asked questions, see our Knowledge Base (Known Issues and Frequently Asked Questions) Employee Year To Date Balances Gross Income: Total gross (every amount that has been paid to an employee) for the current financial…
The pay run is unable to be posted as your Accounting Export Path could not be located.
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » The pay run is unable to be posted as your Accounting Export Path could not be located.
If you MANUALLY ENTER the payroll information into your Accounting Software and DO NOT export any information from e-PayDay® Select Exit. Click Utilities > Clear OEM Value. Navigate back to Pay Day and click Post If you export to an Accounting Solution…
Add a Global Pay Message in the Employees Pay Envelope
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Add a Global Pay Message in the Employees Pay Envelope
!Global Pay Slip Messages need to be added before Pay Day processing commences, otherwise, the message will not be available to select. Add the Global Pay Slip Message In Company > Pay Slip Messages When composing the Employees Pay, Navigate to Message and select…
Add a once off message in the Employees Pay Envelope
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Add a once off message in the Employees Pay Envelope
When composing the Employees Pay, Navigate to Message. Either type in a new Message or select an existing message (as previously set in Company > Pay Slip Messages) from the drop-down menu.
Print the Employee Hours Summary for a specific Employee/s
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Employee Hours Summary for a specific Employee/s
Click Reports > Print Reports or Click Reports from the Side Bar. Select the Employee Hours Summary Report. Navigate to Report Selection Criteria. Change Report by from Active Employees to *Specific Employee/s. Select the Employee or Employees your require by…
An error has occurred in frmPayRunList : cmdMyFinalize_Click. Error Info :- 70 – Permission denied
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » An error has occurred in frmPayRunList : cmdMyFinalize_Click. Error Info :- 70 – Permission denied
Ensure all other users have logged out of e-PayDay®. Ensure the user is running e-PayDay® as Administrator Ensure the user has FULL Read/Write access to the e-PayDay BE Folder
An error has occurred in modCommon : FileWriteContents Error Info :- 70 – Permission denied
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » An error has occurred in modCommon : FileWriteContents Error Info :- 70 – Permission denied
Ensure all other users have logged out of e-PayDay®. Ensure the user is running e-PayDay® as Administrator Ensure the user has FULL Read/Write access to the e-PayDay BE Folder If all of the above conditions are met, you may need to restore the rollback (backup)…
An error has occurred in ModPayRun : PayRunListConvertFastPayFromStringToInt. Error Info :- 70 – Permission denied
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » An error has occurred in ModPayRun : PayRunListConvertFastPayFromStringToInt. Error Info :- 70 – Permission denied
Ensure all other users have logged out of e-PayDay®. Ensure the user is running e-PayDay® as Administrator Ensure the user has FULL Read/Write access to the e-PayDay BE Folder If all of the above conditions are met, you may need to restore the rollback (backup)…
Update an Employees Superannuation Fund and move any unpaid Contributions to their new Fund
New Features, Known Issues and Frequently Asked Questions » Employees » Update an Employees Superannuation Fund and move any unpaid Contributions to their new Fund
!The Period Start Date of each Superannuation Fund must be identical otherwise employees cannot be transferred to the new fund. If required, please follow Edit / Change / Update a Superannuation Funds Period Start Date Click Employees > Edit Employees or Click…
Assign the Overpayment Deduction to the Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Recover an Overpayment » Assign the Overpayment Deduction to the Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit > Pay Run > Pay Setup – Basic > Setup Variable Deduction. Click New. Select Overpayment from the drop-down menu. Enter…
Process an Out Of Cycle Pay Run for a Ceased Employee who has been underpaid by selecting an incorrect Pay Rate
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Correct an Underpayment » Process an Out Of Cycle Pay Run for a Ceased Employee who has been underpaid by selecting an incorrect Pay Rate
!e-PayDay® Payroll Software Personnel are not registered Taxation or BAS agents and are unable to provide payroll advice. Therefore, please contact your Accountant/Bookkeeper before processing the additional payment in my next pay run to, firstly, ensure that you are…
Use Search and Replace in Employees to remove the Cessation (Termination) Date from an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Use Search and Replace in Employees to remove the Cessation (Termination) Date from an Employee
Click Employees > Search Employees or Click Employees from the Side Bar then click Search. Navigate to Enter your search details. . . In Search in, select Termination Date In Your Requested Search Results. . ., select the Employee/s you wish to update Multiple…
How do I mark an Award or Agreement as Inactive?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I mark an Award or Agreement as Inactive?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to Active and click once to deselect. Click Save then…
Remove ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Single Touch Payroll (STP) reporting explained. » Finalise e-PayDay® Legacy as you have chosen to change Payroll Solutions » Remove ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Read here to open the required Company. Read here to back up your current Company data, as this will be restored in a later step. Read here to start the new Financial Year (to clear YTD Balances) Read here to change the Financial Year BACK to the relevant…
Finalise ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Single Touch Payroll (STP) reporting explained. » Finalise e-PayDay® Legacy as you have chosen to change Payroll Solutions » Finalise ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Follow our EOFY Guide here
Windows protected your PC (From Version 21.10)
New Features, Known Issues and Frequently Asked Questions » Payroll News Archive » Windows protected your PC (From Version 21.10)
Windows 8 and Windows 10 include a security feature called Windows SmartScreen that is enabled by default. SmartScreen is a background service that monitors the execution of applications on your computer to block the program from running until you accept or deny the…
An error has occurred in modCommon : FolderDelete. Error Info : – 70 – Permission Denied
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » An error has occurred in modCommon : FolderDelete. Error Info : – 70 – Permission Denied
Ensure all other users have logged out of e-PayDay®. Ensure the user is running e-PayDay® as Administrator Ensure the user has FULL Read/Write access to the e-PayDay BE Folder If all of the above conditions are met, you may need to restore the rollback (backup)…
Display the maximum number of Pay lines in a Pay Envelope
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Display the maximum number of Pay lines in a Pay Envelope
Click File > Edit then Pay Run or Click File > Company > Pay Run Preferences Select Show Maximum number of Pay lines? to display more Pay Rate Lines than Allowance and Deductions on the Pay Envelope. Click Save then Exit.