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How do I check that I have recorded my Superannuation Contribution Payment/s?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I check that I have recorded my Superannuation Contribution Payment/s?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Click Payment History. The first record displayed will be the last payment that was recorded when Pay Super was…
How do I sort my Superannuation Funds by Payment Date?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I sort my Superannuation Funds by Payment Date?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Sort by…. Select Payment Date
How do I sort my Superannuation Funds by Payment Frequency?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I sort my Superannuation Funds by Payment Frequency?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Sort by…. Select Payment Frequency
How do I sort my Superannuation Funds in alphabetical order?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I sort my Superannuation Funds in alphabetical order?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Sort by…. Select A . . . Z
How do I sort my Superannuation Funds in ID order?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I sort my Superannuation Funds in ID order?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Sort by…. Select Number
How do I update all of my Superannuation Funds Payment Dates?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I update all of my Superannuation Funds Payment Dates?
Click Super Manager > Search Fund or Click Super Manager from the Side Bar then click *Search. Navigate to *Enter your search details. . . * Select Expected Payment Date. Click Search. Navigate to Replace selected item/s with. . . Complete Replace with as…
How do I record my Employees Leave Dates during the Pay Run?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I record my Employees Leave Dates during the Pay Run?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to e-Leave™ – Allow entry/Edit of Leave dates when processing a Pay Run and select…
How do I change the look of the Pay Envelope in the Pay Run?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I change the look of the Pay Envelope in the Pay Run?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit then Pay Run or Click File > Company > Pay Run Preferences Select Classic Look? to revert the Pay Envelope to the Version 13 format. Click Save then…
How do I record my Deduction Payee Payment/s?
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » How do I record my Deduction Payee Payment/s?
Click Pay Types > Pay/Setup Payee Deductions. Select one Deduction Payee (click once to highlight), Multiple Deduction Payees (Hold SHIFT or CTRL and select) or click Select All. Click Pay Deduction. An alert will display: Deduction Payment for Deduction Name for…
What reports should I print to provide to my Employee when they cease Employment with us?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » What reports should I print to provide to my Employee when they cease Employment with us?
!A final Pay Slip should always be provided (if a final payment was made to the Employee). *There is no ability to print a Separation Certificate directly from e-PayDay, however, you can complete this online or print a copy from Services Australia here. Click…
How do I add my Company Logo so it will print on the Pay Slips?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I add my Company Logo so it will print on the Pay Slips?
The maximum size for the Company Logo is 290px x 110px. If your Company is not already open, Open your Company Once your Company is open; Click File > Edit or Click File > Company > Company Details. Navigate to the Company Logo. Click Add. Choose the location…
How do I delete my Company Logo?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I delete my Company Logo?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit or Click File > Company > Company Details. Navigate to the Company Logo. Click Delete.
How do I run an Employee Pay Run Net against Calculated Net Health Check?
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run an Employee Pay Run Net against Calculated Net Health Check?
Click Pay Day > Health Check > Check Employee Pay Run Net against Calculated Net An alert will display detailing if there are mismatches.
How do I sort my Employees by Surname?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I sort my Employees by Surname?
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Sort By…. Select Surname.
How do I print my Deduction Payee Reports?
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » How do I print my Deduction Payee Reports?
Click Pay Types > Pay/Setup Payee Deductions. Select one Deduction Payee (click once to highlight), Multiple Deduction Payees (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Select the Report (or Reports) you wish to generate. Click Preview,…
An alert displays advising that my Employee has no Member Superannuation Fund
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » An alert displays advising that my Employee has no Member Superannuation Fund
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Click Superannuation. Navigate to Employee Superannuation Personal Contribution Details. Select a Superannuation Fund in Member Superannuation Fund – generally,…
How do I locate the Superannuation Fund (ID) the Employee is linked to?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate the Superannuation Fund (ID) the Employee is linked to?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to view (click once to highlight). Scroll across to locate and make note of the Super **#.
How do I duplicate a Superannuation Fund?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I duplicate a Superannuation Fund?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to duplicate (click once to highlight). Click Duplicate. An alert will display: Do you want to duplicate the Award ‘Award Name’ ? Click Yes. The…
How do I e-mail the Roster to my Employees?
e-PayDay® Legacy Explained » Employee Rostering (e-Roster™) » How do I e-mail the Roster to my Employees?
Click Extensions > e-Roster™. Once the Roster has been created by following How do I add a new Roster? do I add a new Roster?}, click Reports Select e-Mail e-Roster™ Spreadsheet Click e-Mail. The e-Mail Status window will display and as each employee is…
How do I view my Employees recorded periods of Leave with Pay?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Leave with Pay?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Leave with…
How do I view my Employees recorded periods of Leave without Pay?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Leave without Pay?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Leave without…
How do I limit what Superannuation Reports I see?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I limit what Superannuation Reports I see?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Click Configure. Click Toggle All to…
How do I sort my Awards & Agreements in alphabetical order?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I sort my Awards & Agreements in alphabetical order?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Sort by…. Select A . . . Z
How do I sort my Awards & Agreements in ID order?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I sort my Awards & Agreements in ID order?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Sort by…. Select Number
I have accidentally selected an Accounting Package. How do I re-set my Accounting Export?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » I have accidentally selected an Accounting Package. How do I re-set my Accounting Export?
Click Utilities > Clear OEM Value.
Process a Pay Run with Back Pay
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Process Pays by Individual Employee (including allocation of Hours to Cost Centres) » Process a Pay Run with Back Pay
!e-PayDay® Payroll Support Personnel are not registered Taxation or BAS agents (members of the Tax Practitioners Board (TPB)) and therefore are unable to provide payroll advice. We can assist you in the use of the software in obtaining your desired outcome based on…
How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
Manually cease (terminate) the required Employee/s Reinstate the required Employee/s Change the Employees Payee Type to Employee
Where do I set up my Employees Super Details if they wish to contribute their Employee Superannuation Contributions to more than one Superannuation Fund?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set up my Employees Super Details if they wish to contribute their Employee Superannuation Contributions to more than one Superannuation Fund?
!Regardless of set up, ALL RESC payments will only report to the Employees main (first) Superannuation Fund. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click…
How do I search for a Superannuation Report?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I search for a Superannuation Report?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Search. Type the name of the…
How do I view only Active Superannuation Funds?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I view only Active Superannuation Funds?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Status. Deselect Inactive. Select Active.
How do I view only Inactive Superannuation Funds?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I view only Inactive Superannuation Funds?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Status. Deselect Active. Select Inactive.
Delete my Employees Multiple Superannuation Funds
New Features, Known Issues and Frequently Asked Questions » Employees » Delete my Employees Multiple Superannuation Funds
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Click Multi Super Funds. Click either Superannuation Guarantee or Employee Contributions. Select the…
Undo the Pay Run for a selected Employee
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Undo the Pay Run for a selected Employee
Click Pay Day from the Side Bar. Select the employee to undo (click once to highlight). Click Undo. Click Click here to Continue.
How do I limit what Pay Slips I see?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I limit what Pay Slips I see?
Click Pay Day from the Side Bar. Click Pay Slips Click Configure. Click Toggle All to deselect all the Pay Slips listed in this window. Select Show Report for each Pay Slip you wish to have available for selection. Click Save then Exit.
Where do I delete an existing Emergency Contact for my Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I delete an existing Emergency Contact for my Employee?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click HR. Click Click here for e-Personnel™ Select the Emergency Contact to delete (click once to highlight). Click…
How do I sort my Employees by Date Last Paid?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I sort my Employees by Date Last Paid?
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Sort By…. Select Date Last Paid.
How do I sort my Awards & Agreements by Type?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I sort my Awards & Agreements by Type?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Sort by…. Select Type. The Awards & Agreements will then be sorted in the following order Casual. Commission. Full Time. Part…
How do I view my Employees recorded periods of TIL?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of TIL?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select TIL.
How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup. Select Advanced. Locate and make note of the Rate next to Award Rate.
How do I view Reminders / Notes that have not yet been actioned?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I view Reminders / Notes that have not yet been actioned?
If your Company is not already open, Open your Company Once your Company is open; Click File. Click Reminders / Notes. Navigate to Sort By… Select Not Actioned.
How do I mark a Superannuation Fund as Inactive?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I mark a Superannuation Fund as Inactive?
Superannuation Funds are unable to be marked as Inactive if there are any INACTIVE or ACTIVE Employees assigned. If there are TERMINATED Employees assigned to the Superannuation Fund that you are trying to mark as inactive, there must be no outstanding…
How do I print Superannuation Reports by Date Range?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I print Superannuation Reports by Date Range?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Select the Total Periodic Superannuation…
How do I add a new Cost Centre during a Pay Run?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I add a new Cost Centre during a Pay Run?
When composing the Employees Pay, click Cost Centres. Click New. Enter an Abbreviation (short descriptive code) for the new Cost Centre. Abbreviation is limited to 8 Characters. Choose an existing Primary Cost Centre from the drop-down menu OR add a new Primary…
Process an Out Of Cycle Pay Run for one or more Payees who have not paid, despite working in the pay period
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Process an Out Of Cycle Pay Run for one or more Payees who have not paid, despite working in the pay period
Click Pay Day > Process Pays > Individual Employee or Click Pay Day from the Side Bar. Navigate to Payment Date and change to the date the payment will be processed. Navigate to Period Ending Date and change to the date the pay run will be processed. Double click…
Pay Run Procedure
e-PayDay Legacy Payroll Manual » Pay Run Procedure
There are several different ways payroll can be processed, depending on your requirements. The most common procedure is, Individual Employee (including allocation of Hours to Cost Centres), read here, Individual Employee Cessation (Termination), read…
Pay Run Settings
e-PayDay® Legacy Explained » File Menu » Company » Pay Run Settings
Pay Run Options Round Net Pays Regardless of the above setting, the Net Pay for employees set to Cash will be automatically rounded to the nearest lower 5c. NO ROUNDING: The net pay will not be adjusted (Cents will not be deducted from the Net…
Pay Run Information
e-PayDay® Legacy Explained » Employees Menu » Employees Overview » Pay Run Information
*For set up instructions and commonly asked questions, see our Knowledge Base (Known Issues and Frequently Asked Questions) Details Last Pay Run Posting Date: Final date of the last finalized pay run Period Paid To Date: Date the employee is paid up…
Where do I set that my Employee is entitled to Leave Loading?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set that my Employee is entitled to Leave Loading?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation. Navigate to Leave Loading. Select Employee is entitled to Leave Loading?. Click Save then…
Where do I set Superannuation to only calculate on the Higher Pay Rate?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation to only calculate on the Higher Pay Rate?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Details. Select Calculated on Higher Pay…
Where do I set Superannuation to only calculate on the Lower Pay Rate?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation to only calculate on the Lower Pay Rate?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Details. Select Calculated on Lower Pay…
Ensure your last pay run has been posted
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Ensure your last pay run has been posted
!If you process payroll for multiple pay periods (eg. Weekly and Fortnightly), please ensure you have checked all outstanding pay periods by changing the Pay Period drop-down menu as required. Click Pay Day > Process Pays > Individual Employee or Click Pay Day from…
How do I run an Employee Accrual Balances against Transactions Health Check
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run an Employee Accrual Balances against Transactions Health Check
Click Pay Day > Health Check > Employee Accrual Balances against Transactions An alert will display detailing if there are mismatches. *It is possible that any errors shown could be related to previously Terminated employees (not in the current Financial Year).…
How do I view my Employees recorded periods of Annual Leave?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Annual Leave?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Annual Leave.
How do I view my Employees recorded periods of Personal Leave?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Personal Leave?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Personal…
How do I view my Employees recorded periods of Public Holidays?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Public Holidays?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Public…
How do I view my Employees recorded periods of Other Leave?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Other Leave?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Other.
How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee? » How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
Process a Pay Run with a Concessional (Before Tax) Superannuation Contribution Deduction
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Process a Pay Run with a Concessional (Before Tax) Superannuation Contribution Deduction
When composing the Employees Pay, navigate to Deductions Select Concessional Super (Before Tax). Enter the QTY, which can be either positive or negative. Make any other changes as necessary. Click Pending or OK to save all changes.
Where do I set Superannuation Contribution Limits?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation Contribution Limits?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Preset Contribution Limits. In Guaranteed Minimum…
View information about the pay type you have used during a Pay Run
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » View information about the pay type you have used during a Pay Run
When composing the Employees Pay, Click ? next to the required Pay Type. ID #: The database ID of the Pay Type. Value: The set $ or % that will be applied when using this Pay Type. Super: If this Pay Type is applicable when calculating…
The Employee Limit has been exceeded
New Features, Known Issues and Frequently Asked Questions » Licencing » The Employee Limit has been exceeded
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Status. Deselect Employed (and Ceased if previously selected). Select Inactive If no employees are displaying, request a Support Call here. If there are employees displaying…
How do I add a new batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I add a new batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports…
How do I access an Employees Award while a pay run is active?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I access an Employees Award while a pay run is active?
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees Award. Make any changes as necessary. Click Save and Exit to return to the employees Pay Envelope.
How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
Locate the Award & Agreement (ID) the Employee is linked to. Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to view (click once to highlight). Scroll across to locate and make note…
How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee you wish to view (click once to highlight). Click Edit. Click Employment Locate and make note of the Special Award Rate.
How do I stop my Employees Base Rate being calculated on their Advanced Pay Set Up?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I stop my Employees Base Rate being calculated on their Advanced Pay Set Up?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to Options. Deselect Calculate Base Rate on Advanced Pay Settings. Click Save then…
Where do I set that my Employee is claiming a Medicare Levy Variation?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set that my Employee is claiming a Medicare Levy Variation?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation. Navigate to Medicare Levy. Select the appropriate option from the drop-down menu. Click Save then…
Where do I set my e-Time™ Preferences?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set my e-Time™ Preferences?
Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to e-Time™ Select Highlight In/Out Columns? Set the number of groups of In/Out columns to highlight Select the colour to define the In/Out columns Click Save then…
Where do I change my Leave Loading Report Value?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I change my Leave Loading Report Value?
By default, e-PayDay® will display 17.50% in all Leave Liability reports unless set otherwise. This setting will not update any Pay Rates so ensure that the Leave Loading Percentage is correctly entered. If your Company is not already open, Open your Company Once…
Process an Out Of Cycle Pay Run
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Process an Out Of Cycle Pay Run
Click Pay Day > Process Pays > Individual Employee or Click Pay Day from the Side Bar. Navigate to Payment Date and change to the date the payment will be processed. Navigate to Period Ending Date and change to the date the pay run will be processed. Double click…
How do I run a Paytotals, Paylines Health Check?
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run a Paytotals, Paylines Health Check?
Click Pay Day > Health Check > Check Paytotals, Paylines An alert will display detailing the number of PayTotalsDBIDs and will detail if there are errors.
How do I turn my e-Cost™ alert on or off?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I turn my e-Cost™ alert on or off?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to e-Cost™ To turn the e-Cost™ alert on, untick Hide e-Cost™ Extension Key missing…
How do I view my Employees recorded periods of Long Service Leave?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Long Service Leave?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Long Service…
How do I view my Employees recorded periods of RDO’s?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of RDO’s?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select RDO’s.
Process a Pay Run with a Non-Concessional (After Tax) Superannuation Contribution Deduction
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Process a Pay Run with a Non-Concessional (After Tax) Superannuation Contribution Deduction
When composing the Employees Pay, navigate to Deductions Select Non-Concessional Super (After Tax). Enter the QTY, which can be either positive or negative. Make any other changes as necessary. Click Pending or OK to save all changes.
Where do I set the Maximum Employer Superannuation Contribution Limit?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set the Maximum Employer Superannuation Contribution Limit?
!We recommend entering the amount for the Quarter rather than the year, and reviewing the rule every quarter to ensure it is correct. For example, for FYE 30 June 2023, QTR 1 Gross is $60,220 QTR 2 Gross is $120,440 ($60,220 multiplied by 2) QTR 3 Gross is…
Where do I set my Enter Hours in Decimal or HH:MM setting?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set my Enter Hours in Decimal or HH:MM setting?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Pay Run or Click File > Company > Pay Run Preferences Navigate to Enter Hours In. Select either hh.mm (e.g. 1 hour 30 mins = 1.3 OR 1.30; 1 hour 3 min = 1.03)…
Where do I set up my Employees Super Details if we contribute the Employer Superannuation Contributions to more than one Superannuation Fund?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set up my Employees Super Details if we contribute the Employer Superannuation Contributions to more than one Superannuation Fund?
!Regardless of set up, ALL RESC payments will only report to the Employees main (first) Superannuation Fund. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click…
How do I access / edit an Employees Details while a pay run is active?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I access / edit an Employees Details while a pay run is active?
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Make any changes as necessary. Click Save and Exit to return to the employees’ Pay Envelope.
How do I mark a previously Inactive Superannuation Fund as Active?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I mark a previously Inactive Superannuation Fund as Active?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Navigate to Active and click once to select. Click Payment Click Edit. Update Fund Paid as required. Update the…
How do I print a previously created batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I print a previously created batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports Selection… Click…
How do I rename a previously created batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I rename a previously created batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports Selection… Click…
Pay Run mis-match
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Pay Run mis-match
The above alert is displayed when pay run data for this employee exists in the database for the dates selected. Select Yes to load the existing Pay Run Data from the database Select No to load the employees normal pay run data Select Cancel to close the Employees…
Record Superannuation Contribution Payment/s
e-PayDay Legacy Payroll Manual » End of Month / Quarter / Financial Year Reporting » Generate your Superannuation Reports and pay the required Contributions for the period » Record Superannuation Contribution Payment/s
Click Super Manager > Pay Super. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Select Mark Funds as Paid. Click Next to preview a list of the Superannuation Funds, Period Start and End Dates,…
Process an Out Of Cycle Pay Run for a Ceased Employee who has been underpaid by selecting an incorrect Pay Rate
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Correct an Underpayment » Process an Out Of Cycle Pay Run for a Ceased Employee who has been underpaid by selecting an incorrect Pay Rate
!e-PayDay® Payroll Software Personnel are not registered Taxation or BAS agents and are unable to provide payroll advice. Therefore, please contact your Accountant/Bookkeeper before processing the additional payment in my next pay run to, firstly, ensure that you are…
How do I use Search in Super Manager?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I use Search in Super Manager?
Click Super Manager > Search Fund or Click Super Manager from the Side Bar then click *Search. Navigate to *Enter your search details. . . * Select the setting you wish to change in Search in. If required, change Search By and enter Search For. Click…
Where do I add Emergency Contact Information for my Employees?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I add Emergency Contact Information for my Employees?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click HR. Click Click here for e-Personnel™ Click New. Enter the Emergency Contacts Name. Enter the Relationship to the…
Superannuation
e-PayDay® Legacy Explained » Employees Menu » Employees Overview » Superannuation
*For set up instructions and commonly asked questions, see our Knowledge Base (Known Issues and Frequently Asked Questions) Superannuation Guarantee Details Superannuation Fund: List of available Superannuation Funds SG ( % or $ ): Percentage (or dollar) of…
Where do I set that Superannuation will only calculate on Applicable Pay Rates?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set that Superannuation will only calculate on Applicable Pay Rates?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Details. Select Calculated on Applicable Pay…
Warning that e-Cost™ is not active when processing a pay run
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Warning that e-Cost™ is not active when processing a pay run
If your Company has previously used e-Cost™ however the Activation Key is no longer recorded in e-PayDay®, an alert will display each time Pay Day is clicked. If you are no longer using e-Cost™ and no longer wish to see these alerts, select Do NOT display…
Why is my Employees Superannuation Guarantee Paid more than their Superannuation Guarantee YTD?
New Features, Known Issues and Frequently Asked Questions » Employees » Why is my Employees Superannuation Guarantee Paid more than their Superannuation Guarantee YTD?
*If the Employees Superannuation Guarantee Paid more than their Superannuation Guarantee YTD, this may be because the Superannuation Contributions for the period ending 30 June was marked as paid AFTER commencing the New Financial Year (marked as paid in July). To…
Manually Cease / Terminate an Employee (No Pay Run Required)
New Features, Known Issues and Frequently Asked Questions » Employees » Manually Cease / Terminate an Employee (No Pay Run Required)
!An Employee can only be ceased through a Cessation Pay Run if the value is equal to or greater than 1 cent. *You also have the option to complete an update all Employees by following Use Use Search and Replace in Employees to add a Cessation (Termination)…
Submit your Employee’s Tax File Number Declaration automatically with your next Pay Run
Single Touch Payroll (STP) reporting explained. » Submit your Employee’s Tax File Number Declaration automatically with your next Pay Run
When Single Touch Payroll Reporting, the Employees TFN Declaration should not be sent separately (eg. physically posted or sent via any other method than STP). Once the Employee’s TFN Declaration has been completed within e-PayDay, it will be automatically…
Where do I set a reminder to display when an Employees Birthday falls during a pay run?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set a reminder to display when an Employees Birthday falls during a pay run?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to Pay Run Warning Messages. Select Birthday Message. Click Save then…
Where do I set the FAST-Pay™ File options?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set the FAST-Pay™ File options?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Pay Run or Click File > Company > Pay Run Preferences Navigate to FAST-Pay™ File Options and select as required; Allowances: Use Allowances as pre-set in…
How do I set a reminder to create the FAST-Bank™ file before Posting every Pay Run?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I set a reminder to create the FAST-Bank™ file before Posting every Pay Run?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit then Preferences or Click File > Company > Company Preferences Navigate to OPTIONS. Select FAST-Bank™ Prompt before posting every Pay Run. Click Save then…
Date Hired in the Future preventing Pay Run from posting
New Features, Known Issues and Frequently Asked Questions » Employees » Date Hired in the Future preventing Pay Run from posting
!This issue has now been resolved in Version 20.10 Until the issue is resolved, to post your pay run, please click Pay Day from the Side Bar then click Post
Pay your Superannuation Contributions through American Express (Reward Pay)
e-PayDay Legacy Payroll Manual » End of Month / Quarter / Financial Year Reporting » Generate your Superannuation Reports and pay the required Contributions for the period » Pay your Superannuation Contributions through American Express (Reward Pay)
Navigate to RewardPay and click More Information. Click LOGIN. Enter your Username and Password then click LOGIN. Click In Cart. Select the Order you wish to submit by clicking the Order Number. Click Confirm to pay the outstanding contributions. Scroll down on…
Allocate an Employee Personal Superannuation Fund
New Features, Known Issues and Frequently Asked Questions » Employees » Allocate an Employee Personal Superannuation Fund
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Employee Superannuation Personal Contribution Details. If required, change these details…
How do I use Search in Awards & Agreements?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I use Search in Awards & Agreements?
Click Awards & Agreements > Search Awards & Agreements or Click Award & Agreements from the Side Bar then click Search Navigate to *Enter your search details. . . * Select the setting you wish to change in Search in. If required, change Search By and enter Search…