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Request Assistance / Support
e-PayDay® Legacy Explained » Help Menu » Request Assistance / Support
Visit our Software Support Services website here Once the webpage loads, select Support Requests in Category Enter your Contact Name Enter your Telephone Number Priority will remain Normal Enter your Company Name in Subject In Message, enter as much information…
What do I do if e-PayDay® states my Employees TFN is invalid?
New Features, Known Issues and Frequently Asked Questions » Employees » What do I do if e-PayDay® states my Employees TFN is invalid?
When a TFN is entered for an Employee, it is automatically checked against the inbuilt algorithm provided by the ATO. If e-PayDay® states your Employees TFN is invalid, the TFN entered does not match the ATO’s algorithm. Refer to the Employee to ensure the TFN…
What do I do if e-PayDay® states my Contractors ABN is invalid?
New Features, Known Issues and Frequently Asked Questions » Employees » What do I do if e-PayDay® states my Contractors ABN is invalid?
When an ABN is entered for a Contractor (Employee), it is automatically checked against the inbuilt algorithm provided by the ATO. If e-PayDay® states your Contractors ABN is invalid, the ABN entered does not match the ATO’s algorithm. Refer to the Contractor…
How do I view who is currently using e-PayDay®?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I view who is currently using e-PayDay®?
Click File. Click Show All Users.
Restore your e-PayDay® Hosted Data to e-PayDay® Desktop
New Features, Known Issues and Frequently Asked Questions » Restore your e-PayDay® Hosted Data to e-PayDay® Desktop
!Please do not install e-PayDay V24 until after your data has been extracted into C:\ !When the data is extracted from our sever, ALL relevant paths are updated to be run from C:\. If your data needs to be moved to a server, please refer to Migrate a Stand Alone…
Restore your e-PayDay® Hosted Back Ups to e-PayDay® Desktop
New Features, Known Issues and Frequently Asked Questions » Restore your e-PayDay® Hosted Data to e-PayDay® Desktop » Restore your e-PayDay® Hosted Back Ups to e-PayDay® Desktop
Access the unique link provided by e-PayDay Administration to download your Back Ups Locate your downloaded backups folder – this will typically save into your Downloads Folder unless you select a different location. Right-click on the file and select Extract…
How do I e-mail the Roster to my Employees?
e-PayDay® Legacy Explained » Employee Rostering (e-Roster™) » How do I e-mail the Roster to my Employees?
Click Extensions > e-Roster™. Once the Roster has been created by following How do I add a new Roster? do I add a new Roster?}, click Reports Select e-Mail e-Roster™ Spreadsheet Click e-Mail. The e-Mail Status window will display and as each employee is…
Downgrade from e-PayDay® X Legacy to e-PayDay FREEPAY®
New Features, Known Issues and Frequently Asked Questions » Licencing » Downgrade from e-PayDay® X Legacy to e-PayDay FREEPAY®
!Before attempting the below procedure, please 1. Contact Administration and Sales to advise us that you intend to downgrade your subscription. 2. Ensure you have 2 or fewer ACTIVE Employees. 3. Ensure you have only 1 Company/ABN added to the system (excluding…
How do I limit what Pay Slips I see?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I limit what Pay Slips I see?
Click Pay Day from the Side Bar. Click Pay Slips Click Configure. Click Toggle All to deselect all the Pay Slips listed in this window. Select Show Report for each Pay Slip you wish to have available for selection. Click Save then Exit.
How do I limit what Superannuation Reports I see?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I limit what Superannuation Reports I see?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Click Configure. Click Toggle All to…
How do I limit what Awards & Agreements I see?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I limit what Awards & Agreements I see?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Type. Change Type from All to Casual. Commission. Full Time. Part Time. Salary.
What do I need to change in e-PayDay® now that I must SuperStream Report to Sunsuper instead of Austsafe?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » What do I need to change in e-PayDay® now that I must SuperStream Report to Sunsuper instead of Austsafe?
*To learn more, please view Sunsuper and Austsafe Merger !If you do not wish to create and upload a SuperStream File, please disregard the below instructions and simply click Super Manager > Super File Format then select No Fund. Update your SuperStream File Format…
How do I view only Monthly Employees?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view only Monthly Employees?
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Period. Select Monthly.
How do I add a new Roster?
e-PayDay® Legacy Explained » Employee Rostering (e-Roster™) » How do I add a new Roster?
Click Extensions > e-Roster™. Select Spreadsheet Click Start Date. Select the Start Date Enter the Start and End* Times for the required Employee/s. Click Save.
How do I change an Award Description?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I change an Award Description?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Next to Award, click Edit (Pencil Icon). Select the Award Description to edit (click…
How do I delete an Award Description?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I delete an Award Description?
An Award Description cannot be deleted if it currently linked to any Award (regardless or Status). Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to…
How do I duplicate a Superannuation Fund?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I duplicate a Superannuation Fund?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to duplicate (click once to highlight). Click Duplicate. An alert will display: Do you want to duplicate the Award ‘Award Name’ ? Click Yes. The…
How do I delete my Company Logo?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I delete my Company Logo?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit or Click File > Company > Company Details. Navigate to the Company Logo. Click Delete.
View the e-PayDay® Support Dashboard
e-PayDay® Legacy Explained » Help Menu » View the e-PayDay® Support Dashboard
Click Help > e-PayDay Support Your Software Client Number and Software Serial Number will be displayed in the top right-hand corner
How do I set a reminder to back up my data each time e-PayDay® is closed?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I set a reminder to back up my data each time e-PayDay® is closed?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit then Preferences or Click File > Company > Company Preferences Navigate to OPTIONS. Select Display Back Up Prompt. Click Save then Exit.
How do I sort my Employees by Surname?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I sort my Employees by Surname?
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Sort By…. Select Surname.
How do I use Search in Super Manager?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I use Search in Super Manager?
Click Super Manager > Search Fund or Click Super Manager from the Side Bar then click *Search. Navigate to *Enter your search details. . . * Select the setting you wish to change in Search in. If required, change Search By and enter Search For. Click…
How do I duplicate an Award or Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I duplicate an Award or Agreement?
By selecting this setting, Superannuation will calculate on the gross income (for applicable pay types) BEFORE the Salary Sacrifice is deducted. This means the the Employer Superannuation Contribution is not reduced due to the Salary Sacrifice. Click Awards &…
How do I search for a Superannuation Report?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I search for a Superannuation Report?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Search. Type the name of the…
How do I view only Active Superannuation Funds?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I view only Active Superannuation Funds?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Status. Deselect Inactive. Select Active.
How do I view only Inactive Superannuation Funds?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I view only Inactive Superannuation Funds?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Status. Deselect Active. Select Inactive.
How do I view only Scheduled Leave records?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view only Scheduled Leave records?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Status. Tick Scheduled and untick…
How do I view only Taken Leave records?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view only Taken Leave records?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Status. Tick Taken and untick…
How do I print my Deduction Payee Reports?
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » How do I print my Deduction Payee Reports?
Click Pay Types > Pay/Setup Payee Deductions. Select one Deduction Payee (click once to highlight), Multiple Deduction Payees (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Select the Report (or Reports) you wish to generate. Click Preview,…
Export Pay Run Reports (e-PayDay® Hosted) to your local PC
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Print or Export Pay Run Reports » Export Pay Run Reports (e-PayDay® Hosted) to your local PC
Select Reports. Choose the appropriate Report/s or click on the drop-down menu and select Select Batch… Select Export PDF If you have a Windows PC Select This PC Select the relevant option from Devices and drives Select the relevant…
Where do I set my e-Time™ Preferences?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set my e-Time™ Preferences?
Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to e-Time™ Select Highlight In/Out Columns? Set the number of groups of In/Out columns to highlight Select the colour to define the In/Out columns Click Save then…
How do I turn my e-Cost™ alert on or off?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I turn my e-Cost™ alert on or off?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to e-Cost™ To turn the e-Cost™ alert on, untick Hide e-Cost™ Extension Key missing…
How do I check that I have recorded my Superannuation Contribution Payment/s?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I check that I have recorded my Superannuation Contribution Payment/s?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Click Payment History. The first record displayed will be the last payment that was recorded when Pay Super was…
e-PayDay Legacy Payroll Manual
e-PayDay Legacy Payroll Manual
Welcome to e-PayDay, let’s get you started on your journey to processing your first pay run! Getting Started with e-PayDay We strive to provide you with the most up-to-date information in relation to compliance, legislation, Australian Taxation Office and…
How do I access an Employees Award while a pay run is active?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I access an Employees Award while a pay run is active?
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees Award. Make any changes as necessary. Click Save and Exit to return to the employees Pay Envelope.
How do I run a Paytotals, Paylines Health Check?
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run a Paytotals, Paylines Health Check?
Click Pay Day > Health Check > Check Paytotals, Paylines An alert will display detailing the number of PayTotalsDBIDs and will detail if there are errors.
How do I use Search in Awards & Agreements?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I use Search in Awards & Agreements?
Click Awards & Agreements > Search Awards & Agreements or Click Award & Agreements from the Side Bar then click Search Navigate to *Enter your search details. . . * Select the setting you wish to change in Search in. If required, change Search By and enter Search…
How do I add a new Award Description / Classification?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I add a new Award Description / Classification?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Next to Award, click Edit (Pencil Icon). Click New. Enter the name of the Award or…
How do I mark a Superannuation Fund as Inactive?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I mark a Superannuation Fund as Inactive?
Superannuation Funds are unable to be marked as Inactive if there are any INACTIVE or ACTIVE Employees assigned. If there are TERMINATED Employees assigned to the Superannuation Fund that you are trying to mark as inactive, there must be no outstanding…
How do I print Superannuation Reports by Date Range?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I print Superannuation Reports by Date Range?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Select the Total Periodic Superannuation…
How do I view only Active Awards & Agreements?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I view only Active Awards & Agreements?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Status. Deselect Inactive. Select Active.
How do I view only Inactive Awards & Agreements?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I view only Inactive Awards & Agreements?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Status. Deselect Active. Select Inactive.
How do I record my Deduction Payee Payment/s?
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » How do I record my Deduction Payee Payment/s?
Click Pay Types > Pay/Setup Payee Deductions. Select one Deduction Payee (click once to highlight), Multiple Deduction Payees (Hold SHIFT or CTRL and select) or click Select All. Click Pay Deduction. An alert will display: Deduction Payment for Deduction Name for…
How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee? » How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
How do I view & import the Public Holidays in e-Leave™?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view & import the Public Holidays in e-Leave™?
Click Extensions from the sidebar (bottom left-hand corner) then e-Leave™ Previously entered and/or imported Public Holidays will be displayed in red. To Import the Public Holidays, click Download. An alert will display: Download is starting, you should…
The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
Install the SOAP Toolkits which is located in your e-PayDay® data folder (File > Company > Go to Folder > Navigate back to e-PayDay BE Folder)
How do I access / edit an Employees Details while a pay run is active?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I access / edit an Employees Details while a pay run is active?
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Make any changes as necessary. Click Save and Exit to return to the employees’ Pay Envelope.
I have accidentally selected an Accounting Package. How do I re-set my Accounting Export?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » I have accidentally selected an Accounting Package. How do I re-set my Accounting Export?
Click Utilities > Clear OEM Value.
How do I sort my Employees by Date Last Paid?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I sort my Employees by Date Last Paid?
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Sort By…. Select Date Last Paid.
How do I mark an Award or Agreement as Inactive?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I mark an Award or Agreement as Inactive?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to Active and click once to deselect. Click Save then…
How do I sort my Awards & Agreements by Type?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I sort my Awards & Agreements by Type?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Sort by…. Select Type. The Awards & Agreements will then be sorted in the following order Casual. Commission. Full Time. Part…
How do I add a new batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I add a new batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports…
How do I sort my Superannuation Funds in alphabetical order?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I sort my Superannuation Funds in alphabetical order?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Sort by…. Select A . . . Z
How do I sort my Superannuation Funds in ID order?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I sort my Superannuation Funds in ID order?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Sort by…. Select Number
How do I sort my Superannuation Funds by Payment Date?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I sort my Superannuation Funds by Payment Date?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Sort by…. Select Payment Date
How do I sort my Superannuation Funds by Payment Frequency?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I sort my Superannuation Funds by Payment Frequency?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Navigate to Sort by…. Select Payment Frequency
How do I view my Employees recorded periods of TIL?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of TIL?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select TIL.
Where do I set an alert to display if the Super Guarantee Cap is reached?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set an alert to display if the Super Guarantee Cap is reached?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to Pay Run Warning Messages. Select Super Guarantee Cap is reached. Click Save then…
Add an Australian Resident who selected I am claiming an exemption because I am under 18 years of age and do not earn enough to pay tax
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident who selected I am claiming an exemption because I am under 18 years of age and do not earn enough to pay tax
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Where do I set Superannuation Contribution Limits?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation Contribution Limits?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Preset Contribution Limits. In Guaranteed Minimum…
How do I locate the Superannuation Fund (ID) the Employee is linked to?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate the Superannuation Fund (ID) the Employee is linked to?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to view (click once to highlight). Scroll across to locate and make note of the Super **#.
Confirm e-PayDay® Data Path
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Confirm e-PayDay® Data Path
The Data Folder will be automatically selected by e-PayDay® when you install the program, however, this location can be changed at any stage. If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > navigate to Company…
Download and Install e-PayDay®
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Download and Install e-PayDay®
Before starting the installation ensure, There is a minimum of 1GB hard disk space available. You are logged in as an Administrator. Antivirus software will allow installations. Some Anti-Virus Software have been known to report a .exe file (install file) as a…
Transfer / Copy e-PayDay® to a New Computer
New Features, Known Issues and Frequently Asked Questions » Installation » Install e-PayDay® on another Computer » Transfer / Copy e-PayDay® to a New Computer
!This procedure WILL NOT remove e-PayDay® from the PC you copy from. On the PC you wish to copy from If your Company is not already open, Open your Company your Company is open; Click Utilities > Data and Settings Transfer > Transfer to New Computer. Choose…
Install e-PayDay® on a New Computer to restore your e-PayDay BE Folder into C:\
New Features, Known Issues and Frequently Asked Questions » Installation » Install e-PayDay® on another Computer » Install e-PayDay® on a New Computer to restore your e-PayDay BE Folder into C:\
On the old Computer, copy the e-PayDay BE folder Within e-PayDay®, Click File > Company > Go to Folder. Minimize this window. Close e-PayDay®. Re-maximise the previously minimized window. Navigate back to the e-PayDay BE folder. Right-Click on the e-PayDay BE…
How do I run a YTD Balances against Transactions Health Check?
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run a YTD Balances against Transactions Health Check?
Click Pay Day > Health Check > Check YTD Balances against Transactions An alert will display detailing the total of all pays YTD compared to the Employee Balances and will detail if there are errors.
How do I update all of my Superannuation Funds Payment Dates?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I update all of my Superannuation Funds Payment Dates?
Click Super Manager > Search Fund or Click Super Manager from the Side Bar then click *Search. Navigate to *Enter your search details. . . * Select Expected Payment Date. Click Search. Navigate to Replace selected item/s with. . . Complete Replace with as…
How do I sort my Awards & Agreements in alphabetical order?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I sort my Awards & Agreements in alphabetical order?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Sort by…. Select A . . . Z
How do I mark a previously Inactive Superannuation Fund as Active?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I mark a previously Inactive Superannuation Fund as Active?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Navigate to Active and click once to select. Click Payment Click Edit. Update Fund Paid as required. Update the…
How do I quickly change Report Windows while accessing Super Manager?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I quickly change Report Windows while accessing Super Manager?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Go To. Choose the Reports section…
How do I print a previously created batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I print a previously created batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports Selection… Click…
How do I rename a previously created batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I rename a previously created batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports Selection… Click…
How do I sort my Awards & Agreements in ID order?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I sort my Awards & Agreements in ID order?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Sort by…. Select Number
How do I view my Employees recorded periods of Annual Leave?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Annual Leave?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Annual Leave.
How do I view my Employees recorded periods of Personal Leave?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Personal Leave?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Personal…
How do I view my Employees recorded periods of Public Holidays?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Public Holidays?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Public…
How do I view my Employees recorded periods of Other Leave?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Other Leave?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Other.
The database could not be checked, please contact e-PayDay Support
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » The database could not be checked, please contact e-PayDay Support
The version of the database does not match the version of the software. This can occur after a computer OS upgrade OR in a client/server situation, where only SOME PC’s has been upgraded. Close e-PayDay® Read here to Download the latest e-PayDay® Upgrade or…
How do I change QTY from HH:MM to Decimal (or visa-versa) using the Built-in Time Calculator?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I change QTY from HH:MM to Decimal (or visa-versa) using the Built-in Time Calculator?
When composing the Employees Pay, highlight QTY and press T on your keyboard Complete either HH:MM or Decimal with the time you wish to convert. To use the new time, click Process. Otherwise, click Cancel.
Where do I add a new Employee Warning?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I add a new Employee Warning?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Termination. Click New. Select or enter the Date of the Warning. Enter the Name of the Person who issued the warning…
How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
Locate the Award & Agreement (ID) the Employee is linked to. Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to view (click once to highlight). Scroll across to locate and make note…
How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee you wish to view (click once to highlight). Click Edit. Click Employment Locate and make note of the Special Award Rate.
Configure your e-PayDay® Extension Options
e-PayDay® Legacy Explained » Options Menu » Configure your e-PayDay® Extension Options
Click Options > e-PayDay® Extensions > Extension Options. Navigate to e-Leave™, e-Time™ or e-Cost™ and make changes as required. Click Save then Exit.
Getting Started with e-PayDay® Legacy
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy
Existing Entity previously STP reporting. read our Getting Started Guide here Existing Entity not yet STP reporting. read our Getting Started Guide here New Entity (eg. never processed a pay run for the ABN): read our Getting Started Guide here
Install e-PayDay® on another Computer
New Features, Known Issues and Frequently Asked Questions » Installation » Install e-PayDay® on another Computer
!Please ensure you establish which installation type you presently have BEFORE completing any of the documentation below by following Confirm e-PayDay® Data Path. You can also refer to Installation Examples to see how e-PayDay is recommended to be…
Back up your e-PayDay® Data
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Back up your e-PayDay® Data
Click Utilities > Backup this Company Data. Choose the location to create the Backup to (e.g. USB STICK or EXTERNAL HARD DRIVE). Click Save. Once the backup has completed, click Exit.
How do I run an Employee Accrual Balances against Transactions Health Check
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run an Employee Accrual Balances against Transactions Health Check
Click Pay Day > Health Check > Employee Accrual Balances against Transactions An alert will display detailing if there are mismatches. *It is possible that any errors shown could be related to previously Terminated employees (not in the current Financial Year).…
How do I view Reminders / Notes that have not yet been actioned?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I view Reminders / Notes that have not yet been actioned?
If your Company is not already open, Open your Company Once your Company is open; Click File. Click Reminders / Notes. Navigate to Sort By… Select Not Actioned.
How do I add a new Cost Centre during a Pay Run?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I add a new Cost Centre during a Pay Run?
When composing the Employees Pay, click Cost Centres. Click New. Enter an Abbreviation (short descriptive code) for the new Cost Centre. Abbreviation is limited to 8 Characters. Choose an existing Primary Cost Centre from the drop-down menu OR add a new Primary…
How do I record my Employees Leave Dates during the Pay Run?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I record my Employees Leave Dates during the Pay Run?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to e-Leave™ – Allow entry/Edit of Leave dates when processing a Pay Run and select…
How do I mark a previously Inactive Award or Agreement as Active?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I mark a previously Inactive Award or Agreement as Active?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Status. Deselect Active. Select Inactive. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to Active and click…
How do I view my Employees recorded periods of Long Service Leave?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Long Service Leave?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Long Service…
How do I view my Employees recorded periods of RDO’s?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of RDO’s?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select RDO’s.
How do I view my Employees recorded periods of Leave with Pay?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Leave with Pay?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Leave with…
How do I view my Employees recorded periods of Leave without Pay?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view my Employees recorded periods of Leave without Pay?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here for e-Leave™ Extension. Navigate to Leave Type. Select Leave without…
How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
Manually cease (terminate) the required Employee/s Reinstate the required Employee/s Change the Employees Payee Type to Employee
How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup. Select Advanced. Locate and make note of the Rate next to Award Rate.
Where do I set that my Employee is entitled to Leave Loading?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set that my Employee is entitled to Leave Loading?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation. Navigate to Leave Loading. Select Employee is entitled to Leave Loading?. Click Save then…
Where do I set a reminder to change the Award or Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set a reminder to change the Award or Agreement?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to ‘Reminder to Change Award’ Setting. Select Prompt…