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Send an Update Event to the ATO
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Send an Update Event to the ATO
*What information is included in an Update Event Submission? Click Tax > STP > Submit Update. Select ALL Employees or select Selected and hold down ctrl while selecting the employees you require. Click Ok Tick the checkbox next to I am notifying the ATO; Click…
The previous STP file has not been successfully submitted
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » The previous STP file has not been successfully submitted
If you are receiving the above alert, your previous STP submission did not receive a response from the ATO or it was not submitted. Click Check to attempt submission If There is a problem loading the transaction data. Please contact e-PayDay Support displays,…
Send a Full File Replacement to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Reverse and make amendments to your very last pay run » Send a Full File Replacement to the ATO
*Read more about what information is included in a Full File Replacement Submission here. Once the Pay Run has been posted, an alert will display. Ensure Full File Replacement (FFR) is selected. Tick the checkbox next to I am notifying the ATO; Click Click here…
STP Info
e-PayDay® Legacy Explained » File Menu » Government » STP Info
STP Info: Click Click here to Add/Edit STP Reporting Information Company Details Copy Company Details: Copies the Trading Name (Payer trading name), Full Company Name (Payer name), Branch Code, ABN, Street Address, City/Suburb, State, Postcode, Country,…
Correct a mistake that has been reported to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO
No matter what you call them, any changes to a previously reported pay run are called a “Fix” under STP. Rolling back a pay run is now only to be used as a last resort, not as a normal payroll procedure. With real-time reporting under STP, a rollback is not…
Access the STP Customer Dashboard
Single Touch Payroll (STP) reporting explained. » Access the STP Customer Dashboard
Click Tax > STP > STP Customer Dashboard
Allocate STP Codes to your Allowances and Deductions
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Allocate STP Codes to your Allowances and Deductions
!If you are unsure what STP Code to assign to your Allowances, please visit Withholding for allowances on the ATO’s website. !We also recommend contacting your Accountant / Bookkeeper for further advice if you are unable to determine the correct set up (after…
Update the Contact Name for STP Submissions in the STP Customer Dashboard
Single Touch Payroll (STP) reporting explained. » Update the Contact Name for STP Submissions » Update the Contact Name for STP Submissions in the STP Customer Dashboard
Select Tax > STP > STP Customer Dashboard Enter your Username and password then select Log In. An automated e-mail entitled Your temporary verification code will be sent to the e-mail address you entered. If you cannot locate this e-mail, please check your Junk…
Change the STP Codes assigned to your Allowance/s and Deductions
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances » The STP Code assigned to your Allowance and/or Deduction is incorrect » Change the STP Codes assigned to your Allowance/s and Deductions
Click Pay Types from the Side Bar Navigate to Pay Type, click on the drop-down menu and change to Allowance. Select the Allowance to edit (click once to highlight). Click Edit. Navigate to STP Code. Click on the drop-down menu and select the appropriate STP…
Update to STP (SuperChoice) and enter your Login Details
Single Touch Payroll (STP) reporting explained. » Update your Single Touch Payroll Reporting Sending Service Provider » Update to STP (SuperChoice) and enter your Login Details
Click File > Company > Government. Navigate to Electronic Transfer Option and select STP (SuperChoice). Click Save. Click STP Info then Click here to Add/Edit STP Reporting Information Click Edit. Enter the Username (e-Mail Address) Enter the Password Click…
The STP Code assigned to your Allowance and/or Deduction is incorrect
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances » The STP Code assigned to your Allowance and/or Deduction is incorrect
Read here to change the STP Code by editing the Allowance/s and/or Deduction/s. Read here to update your Allowance and Deduction YTD Values.
Allowances YTD ATO Summary
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Allowances YTD ATO Summary
Report Name: Allowances YTD ATO Summary Example: Preview an example of the Allowances YTD ATO Summary Report here Use: The Allowances YTD ATO Summary Report is designed to display all allowances displayed separately in the Allowance Box on the Payment…
Update the Contact Name for STP Submissions
Single Touch Payroll (STP) reporting explained. » Update the Contact Name for STP Submissions
Update the Contact Name in the Company Update the Contact Name in the STP Customer Dashboard
Update the Contact Name for STP Submissions in the Company
Single Touch Payroll (STP) reporting explained. » Update the Contact Name for STP Submissions » Update the Contact Name for STP Submissions in the Company
Click File > Company > Government. Click STP Info then Click here to Add/Edit STP Reporting Information Click Edit. Update the Contact Name Click Save then Exit then click Exit to close the Company window.
Assign the Overpayment Deduction to the Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Recover an Overpayment » Assign the Overpayment Deduction to the Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit > Pay Run > Pay Setup – Basic > Setup Variable Deduction. Click New. Select Overpayment from the drop-down menu. Enter…
One or more Payees have been physically paid the correct amount; however, it was never reported to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » One or more Payees have been physically paid the correct amount; however, it was never reported to the ATO
As e-PayDay Legacy does not include the ability to process a Missed Pay Run, this type of correction is completed by either Rolling back to before the ‘issue’ occurred, entering the missing employee/s, posting the pay run and re-entering any pay runs…
Add a new User in the STP Customer Dashboard
Single Touch Payroll (STP) reporting explained. » Access the STP Customer Dashboard » Add a new User in the STP Customer Dashboard
Select Tax > STP > STP Customer Dashboard Log in as required Select Maintain Users Select Add User Complete all mandatory fields. Select Save.
Assign the Loan Repayment Deduction to the Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Recover an Overpayment » Assign the Loan Repayment Deduction to the Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit > Pay Run > Pay Setup – Basic > Setup Variable Deduction. Click New. Select Loan Repayment from the drop-down…
Set your Electronic Transfer Option to STP (SuperChoice) and enter your Company information
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Set your Electronic Transfer Option to STP (SuperChoice) and enter your Company information
Click File > Company > Government. Navigate to Electronic Transfer Option and select STP (SuperChoice). Click Save. Click STP Info then Click here to Add/Edit STP Reporting Information Click Edit. Click Copy Company Details to copy the Legal Entity Name…
You need to mirror the Superannuation information from Employee to EmpSuper
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » You need to mirror the Superannuation information from Employee to EmpSuper
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees Name. Select Superannuation. Navigate to Employee Superannuation Personal Contribution Details. Select the Member Superannuation Fund. Enter the Member Super…
Single Touch Payroll (STP) Health Check
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Single Touch Payroll (STP) Health Check
!The STP Health Check can be processed manually by following the below and is automatically processed when Post is clicked in the Pay Run / Pay Day, when Tax > STP > Submit Update is clicked and when Create/Submit STP EOFY File is clicked within the End of Financial…
STP Reporting under an incorrect ABN
Single Touch Payroll (STP) reporting explained. » STP Reporting under an incorrect ABN
For the whole Financial Year, follow You’ve been STP Reporting under the wrong ABN for the whole Financial Year For part of the Financial Year, follow You’ve been STP Reporting under the wrong ABN for part of the Financial Year
Single Touch Payroll (STP) reporting explained.
Single Touch Payroll (STP) reporting explained.
What is Single Touch Payroll (STP)? Single Touch Payroll is a mandatory government reporting requirement that enables businesses and employers to report (real-time) staff salary and wages (including ordinary time earnings) and PAYG withholding amounts to…
Locate your Log In Details for the STP Customer Dashboard
Single Touch Payroll (STP) reporting explained. » Locate your Log In Details for the STP Customer Dashboard
Click File > Company > Government. Click STP Info then Click here to Add/Edit STP Reporting Information The Username and Password will be displayed in the window. Select Edit to view the Password.
Update the Employees Payee Type to Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Foreign Employee and reinstate as a PAYG (Pay As You Go) Employee » Update the Employees Payee Type to Employee
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
Getting Started part way through the Financial Year (already STP Reporting)
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting)
!If you start reporting through one STP solution and change to another during a financial year, you must transition correctly to make sure the information pre-filled into your employees’ income tax return is accurate. Refer to the ATO’s website here for…
Generate a STP Audit Log for review
e-PayDay Legacy Payroll Manual » Latest Payroll News Reminder » User Access Accounts required for Audit Logging » Introduction of the Audit Log (Operational Framework and Single Touch Payroll) » Generate a STP Audit Log for review
Click Tax > STP > Generate Audit Log.
STP Reporting under an incorrect BMS ID
Single Touch Payroll (STP) reporting explained. » STP Reporting under an incorrect BMS ID
Read here to open the Company your require. Read here to back up your current Company data, as this will be restored in a later step. Read here to start the new Financial Year (to clear YTD Balances) Read here to change the Financial Year BACK to the relevant…
Print the Pay Rates Report to display Overtime
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Pay Rates Report to display Overtime
Click Reports > Print Reports or Click Reports from the Side Bar. Select the Pay Rates Report. Navigate to Report Selection Criteria. Change Report by from Active – Grouped by Item/Centre to Specific Item/s or Centre/s. Select Overtime 1.5 and Overtime…
Update the Employees Payee Type to Foreign Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a PAYG (Pay As You Go) Employee and reinstate as a Foreign Employee » Update the Employees Payee Type to Foreign Employee
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
Use the Accrual Calculator to recalculate Employees Accruals
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing » Use the Accrual Calculator to recalculate Employees Accruals
Ensure you’ve followed Why are my Employee’s Leave Entitlements not accruing? Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Navigate…
Getting Started part way through the Financial Year (Not yet STP Reporting)
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (Not yet STP Reporting)
e-PayDay FREEPAY® Skip Steps 2, 11 and 12. e-PayDay Hosted® Skip Steps 1 and 2. Read here to download and install e-PayDay®. Read here to enter your Software Serial Number (SSN) and load your Licence, Read here to add your Company, Read here to add your…
You’ve been STP Reporting under the wrong ABN for the whole Financial Year
Single Touch Payroll (STP) reporting explained. » STP Reporting under an incorrect ABN » You’ve been STP Reporting under the wrong ABN for the whole Financial Year
Read here to open the Company you require. Read here to back up your current Company data, as this will be restored in a later step. Read here to start the new Financial Year (to clear YTD Balances) Read here to change the Financial Year BACK to the relevant…
Locate the Award & Agreement (ID) the Employee is linked to
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing » Locate the Award & Agreement (ID) the Employee is linked to
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to view (click once to highlight). Scroll across to locate and make note of the Award #.
There is a problem loading the transaction data, accessing the data folder or there is nothing to process. Please contact e-PayDay Support.
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » There is a problem loading the transaction data, accessing the data folder or there is nothing to process. Please contact e-PayDay Support.
!Reasons 1, 2 & 3 only relate to customers using e-PayDay Desktop Reason 1 – Security / Permissions. Please contact your IT professional to ensure you have full administrator access to the entire e-PayDay BE Folder. Reason 2 – WINDOWS SERVER…
Print the Employee Masterfile report to confirm which Superannuation Fund your Employees are assigned to
e-PayDay® Legacy Explained » Super Manager Menu » SuperStream Explained » SuperStream Getting Started Guide » Print the Employee Masterfile report to confirm which Superannuation Fund your Employees are assigned to
Click Reports > Print Reports or Click Reports from the sidebar. Locate the Employee Masterfile report. Leave the Report Selection Criteria as set. Click Preview. Once the report previews, check the following against your Employees physical Employment file (the…
You’ve been STP Reporting under the wrong ABN for part of the Financial Year
Single Touch Payroll (STP) reporting explained. » STP Reporting under an incorrect ABN » You’ve been STP Reporting under the wrong ABN for part of the Financial Year
!If a new Company was created when the ABN changed. please refer to You’ve been STP Reporting under the wrong ABN for the whole Financial Year instead of the below. !If a new Company was not created when the ABN changed, please refer to the below…
Print the Pay Rates Report to display WorkCover Payments
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Pay Rates Report to display WorkCover Payments
!The option to select WorkCover as a specific Item or Centre will only be available if you have followed How do I add a WorkCover Pay Rate? here Click Reports > Print Reports or Click Reports from the Side Bar. Select the Pay Rates Report. Navigate to Report…
Print the Deductions Report to display Child Support Payments
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Deductions Report to display Child Support Payments
!You also have the option to set Child Support as a Variable Deductions which can be included and disbursed as part of your FAST-Bank™* File. !The option to select Child Support as a specific Item or Centre will only be available if you have followed How do I add a…
Set up the ability to e-mail pay slips
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Set up the ability to e-mail pay slips
!We recommend establishing GLOBAL SMTP e-Mail Settings UNLESS you require unique Company SMTP e-Mail Settings !If both Company and GLOBAL SMTP e-Mail settings are established, the Company settings will be used in place of the GLOBAL settings. Either Read here…
Print the Pay Rates Report to display FDVL Payments
e-PayDay Legacy Payroll Manual » Latest Payroll News Reminder » Family and Domestic Violence Leave » Print the Pay Rates Report to display FDVL Payments
!The option to select FDVL as a specific Item or Centre will only be available if you have followed Add a Family and Domestic Violence Leave Pay Rate Click Reports > Print Reports or Click Reports from the Side Bar. Select the Pay Rates Report. Navigate to Report…
Tax Menu
e-PayDay® Legacy Explained » Tax Menu
Tax STP: Single Touch Payroll Reporting Options Submit Update: An STP Update Event is used to update the ATO of changes that do not affect W1 (Gross Wages) and W2 (Tax). This file is also used when first reporting with STP, to advise the ATO of payments…
How do I locate the Superannuation Fund (ID) the Employee is linked to?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate the Superannuation Fund (ID) the Employee is linked to?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to view (click once to highlight). Scroll across to locate and make note of the Super **#.
The Employees Transactions do not match the Employees Year To Date Taxation Balances
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » YTD Balances INCORRECT » The Employees Transactions do not match the Employees Year To Date Taxation Balances
*If you previously followed Getting Started with e-PayDay® Legacy here, the employee may have Taxation Balances that were manually entered, but have never been processed as pay runs through e-PayDay®.Manually entered Year to Date Taxation Balances will NOT be…
Add comments to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Update an Employee from Casual to Permanent (Salary, Full-Time or Part-Time) » Add comments to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Employment. Navigate to Comments (Additional Information). Click Date Stamp . Add the required comments. Click…
Update the Employees Payee Type to Working Holiday Maker (WHM)
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a PAYG (Pay As You Go) Employee and reinstate as a Working Holiday Maker (WHM) » Update the Employees Payee Type to Working Holiday Maker (WHM)
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
How do I e-mail the Roster to my Employees?
e-PayDay® Legacy Explained » Employee Rostering (e-Roster™) » How do I e-mail the Roster to my Employees?
Click Extensions > e-Roster™. Once the Roster has been created by following How do I add a new Roster? do I add a new Roster?}, click Reports Select e-Mail e-Roster™ Spreadsheet Click e-Mail. The e-Mail Status window will display and as each employee is…
Restore your e-PayDay® Hosted Data to e-PayDay® Desktop
New Features, Known Issues and Frequently Asked Questions » Restore your e-PayDay® Hosted Data to e-PayDay® Desktop
!Please do not install e-PayDay V24 until after your data has been extracted into C:\ !When the data is extracted from our sever, ALL relevant paths are updated to be run from C:\. If your data needs to be moved to a server, please refer to Migrate a Stand Alone…
Error 400 – Client is unknown, you appear to have invalid credentials / Your account is out of data, please purchase data to top up your balance
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » Error 400 – Client is unknown, you appear to have invalid credentials / Your account is out of data, please purchase data to top up your balance
Option 1: Change to our NEW SSP, Superchoice, at no cost. Read here or Option 2: Stay with our previous SSP, Ozedi and purchase more data. Click Tax > STP > STP Customer Dashboard Enter your Username and password then click Sign In. Select the Account you…
Error -2147467259 – Microsoft jet database stopped the process as you and another user are attempting to change the same data at the same time
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » Error -2147467259 – Microsoft jet database stopped the process as you and another user are attempting to change the same data at the same time
Close e-PayDay® Read here to Download the latest e-PayDay® Update and Install as Administrator Right-Click on your Desktop Shortcut and select Properties Click Compatability Under Settings select Run this program as administrator. Click Apply then Ok Reopen…
Enter YTD Taxation Information that is required for STP Reporting
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Enter YTD Taxation Information that is required for STP Reporting
*Despite the page title, only TAXATION and SUPERANNUATION Balances are STP Reported. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Update the…
STP Reporting an incorrect Tax File Number for an Employee
Single Touch Payroll (STP) reporting explained. » STP Reporting an incorrect Tax File Number for an Employee
!Please Request Assistance from e-PayDay Support before completing the below procedure. Read here to open the Company you require. Read here to back up your current Company data, as this will be restored in a later step. Read here to manually reduce the YTD…
Edit an Employee’s Personal Information for STP Reporting
New Features, Known Issues and Frequently Asked Questions » Employees » Edit an Employee’s Personal Information for STP Reporting
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit and update the following information as required, Employee Code Surname. Given Names. Alternate Name (If the employee…
Import Data
e-PayDay® Legacy Explained » File Menu » Accounting Export (e-Port™) » Import Data
*For set up instructions and commonly asked questions, see our Knowledge Base (Known Issues and Frequently Asked Questions) Import Data (e-Port™) allows you to import data from an external source. Import Type Text (*.txt, *.pm, *.asc, *.csv or…
Export Data
e-PayDay® Legacy Explained » File Menu » Accounting Export (e-Port™) » Export Data
*For set up instructions and commonly asked questions, see our Knowledge Base (Known Issues and Frequently Asked Questions) Export Data (e-Port™) allows you to export data to an external source. Export Type Text (*.txt, *.pm, *.asc, *.csv or…
Add an Australian Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Add a Foreign Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add a Foreign Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
!A Foreign Resident Employee is an Employee who has selected that they are A foreign resident for tax purposes on their Tax File Number Declaration. Due to their Employment status, they cannot be reported under Single Touch Payroll and therefore will be…
The Tax Treatment assigned to your Allowance or Deduction is incorrect
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances » The Tax Treatment assigned to your Allowance or Deduction is incorrect
Read here to change the Tax Treatment by editing the Allowance/s and/or Deduction/s. Read here to update your Allowance and Deduction YTD Values.
Can multiple Employees be linked to the same Award & Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Can multiple Employees be linked to the same Award & Agreement?
Yes, multiple Employees CAN be linked to the same Award & Agreement if their Employment Conditions are the same, with exception to their rate of pay. Simply define the base rate in the Award & agreement, then edit the Employee to pay them more. Click Employees >…
Set up the ability to pay Employees using FAST-Bank™
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Set up the ability to pay Employees using FAST-Bank™
Read here to set up FAST-Bank™ in your Company Read here to set up FAST-Bank™ in your Employees.
Rollback Company to a Previous Date
e-PayDay® Legacy Explained » Utilities Menu » Rollback Company to a Previous Date
!Period Ending or Rollback backups are automatically created when you click Post in PayDay. Therefore by restoring this backup, you will be able to make amendments to the previous pay run, including removing it altogether (in the case of a double up). Any changes that…
Taxation changes to Employment Termination Payments
e-PayDay® Legacy Explained » Pay Day Menu » Cessation / Termination Pay Run Changes » Taxation changes to Employment Termination Payments
What do I have to do? Any Pay Rates that use the outdated Tax Treatments below MUST be updated by following How do I update my Pay Rates Tax Treatment? as you will be unable to post (finalize) any pay runs until this procedure is completed. What changes have…
Allocate Shifts to Awards & Agreements
e-PayDay® Legacy Explained » Awards & Agreements Menu » Award Interpretation (e-Award™) » Allocate Shifts to Awards & Agreements
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Shifts. Navigate to Weekday and Weekend Shifts. Next to Available Shifts,…
Add a new Company (ABN) into your existing STP (SuperChoice) Account
Single Touch Payroll (STP) reporting explained. » Your ABN has changed part way through the Financial Year » Add a new Company (ABN) into your existing STP (SuperChoice) Account
Click Tax > STP > STP Customer Dashboard Enter your Username and password then click Log In. An automated e-mail entitled Your temporary verification code will be sent to the e-mail address you entered. If you cannot locate this e-mail, please check your Junk…
The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
Install the SOAP Toolkits which is located in your e-PayDay® data folder (File > Company > Go to Folder > Navigate back to e-PayDay BE Folder)
Process an out-of-cycle Pay Run to calculate the NET overpayment
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Recover an Overpayment » Process an out-of-cycle Pay Run to calculate the NET overpayment
Click Pay Day > Process Pays > Individual Employee or Click Pay Day from the Side Bar. Navigate to Payment Date and change to the current date Navigate to Period Ending Date and change to the current date Double click on any employee that is to be included in this…
Print the Pay Rates Reports to display Director’s Fees Payments
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Pay Rates Reports to display Director’s Fees Payments
!The option to select Director’s Fees as a specific Item or Centre will only be available if you have followed How do I add a Director’s Fees Pay Rate? here Click Reports > Print Reports or Click Reports from the Side Bar. Select the Pay Rates…
Where do I set a reminder to change the Award or Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set a reminder to change the Award or Agreement?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to ‘Reminder to Change Award’ Setting. Select Prompt…
No Super Fund found. You need to link this Employee to a Super Fund
New Features, Known Issues and Frequently Asked Questions » Employees » No Super Fund found. You need to link this Employee to a Super Fund
Add a new Superannuation Fund (if a suitable one does not already exist), read here. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to…
Enter your Employees e-Mail Address
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Set up the ability to e-mail pay slips » Enter your Employees e-Mail Address
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click HR. Navigate to Contact Details. Select an option from the drop-down menu depending on the information you wish to…
One or more Taxtables are out of date. You may need to upgrade to the latest version of e-PayDay®
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » One or more Taxtables are out of date. You may need to upgrade to the latest version of e-PayDay®
Stand Alone Installation Close e-PayDay® Download the latest e-PayDay® Upgrade and Install as Administrator Right-Click on your Desktop Shortcut and select Properties Click Compatability Under Settings select Run this program as administrator. Click Apply…
You are unable to import times as your Bio-Clock is set to Access Manager
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » You are unable to import times as your Bio-Clock is set to Access Manager
Log into Bio-Clock™ Web Interface via IP Address. Under Terminal Settings, Click Terminal Setup. Under Miscellaneous, select Stand Alone then click Submit. Once the settings have been applied, under Terminal select Reboot Click Reboot
Mandatory Employer Superannuation Guarantee increases to 10.50%
New Features, Known Issues and Frequently Asked Questions » Payroll News Archive » Mandatory Employer Superannuation Guarantee Changes from 1 July 2022 » Mandatory Employer Superannuation Guarantee increases to 10.50%
The 2022 Budget confirmed that the mandatory Employer Superannuation Guarantee increases to 10.50% from 1 July 2022. This increase was originally scheduled for 1 July 2016 however, the Government amended the legislation before this date, postponing these rate rises.…
View comments previously added to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » View comments previously added to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Employment. Navigate to Comments (Additional Information).
Change a Full Time Award to Salary
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Change a Full Time Award to Salary
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Change Hours as required In Nominal Base Gross Wages / Salary. and enter the Employees…
Mandatory Employer Superannuation Guarantee increases to 11.00%
e-PayDay Legacy Payroll Manual » Latest Payroll News Reminder » Mandatory Employer Superannuation Guarantee increases to 11.00%
The 2023 Budget confirmed that the mandatory Employer Superannuation Guarantee increases to 11.00% from 1 July 2023. This increase was originally scheduled for 1 July 2017 however, the Government amended the legislation before this date, postponing these rate rises.…
Allocate Cost Centre/s to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Allocate Cost Centre/s to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee you wish to allocate Cost Centres to (click once to highlight). Click Edit. Click Pay Setup and select Basic. Navigate to Available Cost Centres. Click on the drop down…
Assign a Variable Deduction to your Employee
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Set up the ability to pay Employees using FAST-Bank™ » Variable Deductions disbursed with FAST-Bank™ » Assign a Variable Deduction to your Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit > Pay Run > Pay Setup – Basic > Setup Variable Deduction. Click New. Select the Deduction from the drop-down…
Change the Tax Treatment assigned to an Allowance/s and/or Deduction/s
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances » The Tax Treatment assigned to your Allowance or Deduction is incorrect » Change the Tax Treatment assigned to an Allowance/s and/or Deduction/s
Click Pay Types from the Side Bar Navigate to Pay Type, click on the drop-down menu and change to Allowance. Select the Allowance to edit (click once to highlight). Click Edit. Navigate to Tax Treatment. Click on the drop-down menu and select the appropriate Tax…
Move a Stand Alone Install to a new drive on the same computer
New Features, Known Issues and Frequently Asked Questions » Installation » Move a Stand Alone Install to a new drive on the same computer
Copy your e-PayDay BE Folder. Paste into the new Location. Open the e-PayDay BE Folder. Open the e-PayDay BE.ini to update the following ParentDataPath= to the new location (eg. D:\e-PayDay BE) Save and close the e-PayDay BE.ini Open the EPD Folder. Open…
Where do I set Superannuation to only calculate on the Higher Pay Rate?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation to only calculate on the Higher Pay Rate?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Details. Select Calculated on Higher Pay…
Where do I set Superannuation to only calculate on the Lower Pay Rate?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation to only calculate on the Lower Pay Rate?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Details. Select Calculated on Lower Pay…
Manually Cease / Terminate an Employee (No Pay Run Required)
New Features, Known Issues and Frequently Asked Questions » Employees » Manually Cease / Terminate an Employee (No Pay Run Required)
!An Employee can only be ceased through a Cessation Pay Run if the value is equal to or greater than 1 cent. *You also have the option to complete an update all Employees by following Use Use Search and Replace in Employees to add a Cessation (Termination)…
What reports should I print to provide to my Employee when they cease Employment with us?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » What reports should I print to provide to my Employee when they cease Employment with us?
!A final Pay Slip should always be provided (if a final payment was made to the Employee). *There is no ability to print a Separation Certificate directly from e-PayDay, however, you can complete this online or print a copy from Services Australia here. Click…
Disable reminder to create the FAST-Bank™ file before Posting every Pay Run
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Disable reminder to create the FAST-Bank™ file before Posting every Pay Run
Click File > Edit then Preferences or Click File > Company > Company Preferences Navigate to OPTIONS. Deselect FAST-Bank™ Prompt before posting every Pay Run. Click Save then Exit.
Install e-PayDay® on a new Computer, and connect to the existing Server
New Features, Known Issues and Frequently Asked Questions » Installation » Install e-PayDay® on another Computer » Install e-PayDay® on a new Computer, and connect to the existing Server
Download and install Full Install/Upgrade for the current financial year here then Once downloaded, double click E-PAYDAY_LEGACY_202X.exe to start the e-PayDay® Installation. When prompted, select Client Install Enter the Registration Owner: Contact Name for the…
The URL Link configuration data file can not be found
New Features, Known Issues and Frequently Asked Questions » Installation » The URL Link configuration data file can not be found
!The Links.INI file is missing from your e-PayDay BE Folder Read here to download and install Full Install/Upgrade for the current financial year Once downloaded, double click E-PAYDAY_LEGACY_202X.exe to start the e-PayDay® Installation. Click Next > on the…
Assign an Employee to a new Superannuation Fund
New Features, Known Issues and Frequently Asked Questions » Employees » Assign an Employee to a new Superannuation Fund
!The Period Start Date of each Superannuation Fund must be identical otherwise employees cannot be transferred to the new fund. If required, please follow If I need to, how do I change my Superannuation Period Start Date? Review your existing Super Funds in Super…
Assign an Employee to a Pay Location/Department
New Features, Known Issues and Frequently Asked Questions » Employees » Assign an Employee to a Pay Location/Department
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Navigate to Pay Location/Department. Select the required Pay Location/Department ?or add new Pay…
Manually adjust Employees Year To Date Taxation Balances
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » YTD Balances INCORRECT » The Employees Transactions do not match the Employees Year To Date Taxation Balances » Manually adjust Employees Year To Date Taxation Balances
e-PayDay Pty Ltd accepts no responsibility or liability for changes made by you to the Employee’s Year to Date Balances. By changing these Totals you acknowledge that you accept full responsibility for any outcomes as a result of these changes. Click Employees >…
Delete a Variable Deduction assigned to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Delete a Variable Deduction assigned to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup – Basic. Click Setup Variable Deduction. Select the Variable Deduction to delete…
Correct an STP Reported Amount (incorrect pay type chosen, no additional payment is required)
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Correct an STP Reported Amount (incorrect pay type chosen, no additional payment is required)
*This type of correction is typically processed as part of the next Regular Pay Run; however, it can be resolved as part of an Out of Cycle Pay Run or by rolling back. When composing the Employees Pay, select Line 2 (or next vacant pay line). Select the incorrect…
An alert is displayed advising you are unable to perform the action (Post or Reverse)
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » An alert is displayed advising you are unable to perform the action (Post or Reverse)
*Typically when e-PayDay closes unexpectedly, due to a system or network crash, the audit.mdb file is locked. However, the alert may be genuine if multiple users are processing the same pay run. - Post: Someone has Posted a Pay Run since the Pay Run List form was…
Use Search and Replace in Super Manager to update the Super Fund Period Start Date
e-PayDay® Legacy Explained » Super Manager Menu » Super Manager Overview » Search and Replace (Super Manager) » Use Search and Replace in Super Manager to update the Super Fund Period Start Date
Click Super Manager > Search Funds or Click Super Manager from the Side Bar then click Search. Navigate to Enter your search details. . . In Search in, select Period Start Date In Your Requested Search Results. . ., select the Super Fund/s you wish to…
Use Search and Replace in Employees to remove the Cessation (Termination) Date from an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Use Search and Replace in Employees to remove the Cessation (Termination) Date from an Employee
Click Employees > Search Employees or Click Employees from the Side Bar then click Search. Navigate to Enter your search details. . . In Search in, select Termination Date In Your Requested Search Results. . ., select the Employee/s you wish to update Multiple…
Use Search and Replace in Employees to change the Pay Period (Weekly, Fortnightly or Monthly)
New Features, Known Issues and Frequently Asked Questions » Employees » Use Search and Replace in Employees to change the Pay Period (Weekly, Fortnightly or Monthly)
Click Employees > Search Employees or Click Employees from the Side Bar then click Search. Navigate to Enter your search details. . . In Search in, select Pay Period In Your Requested Search Results. . ., select the Employee/s you wish to update Multiple…
Where do I set an alert to display if the Super Guarantee Cap is reached?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set an alert to display if the Super Guarantee Cap is reached?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to Pay Run Warning Messages. Select Super Guarantee Cap is reached. Click Save then…
Error when sending Pay Slips via e-Mail
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Print, Export or e-Mail Pay Slips » Error when sending Pay Slips via e-Mail
*There are two windows the e-mail settings can be stored in, being GLOBAL SMTP e-Mail Settings and Company SMTP e-Mail Settings. We recommend establishing GLOBAL SMTP e-Mail Settings UNLESS you require unique Company SMTP e-Mail Settings !Please note we are…
How do I set a reminder to back up my data each time e-PayDay® is closed?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I set a reminder to back up my data each time e-PayDay® is closed?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit then Preferences or Click File > Company > Company Preferences Navigate to OPTIONS. Select Display Back Up Prompt. Click Save then Exit.
You need to either Start a New Financial Year OR change your Posting Date to before XX/XX/XX
New Features, Known Issues and Frequently Asked Questions » Employees » Update the Employees Pay Period (Weekly, Fortnightly or Monthly) » You need to either Start a New Financial Year OR change your Posting Date to before XX/XX/XX
This Alert is designed to display for two circumstances, an Employee has changed Pay Periods (e.g.Weekly to Monthly) part way through the Financial Year EOFY has not been completed correctly (YTD Balances still exist in the Employee MasterFile) To verify EOFY…