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Generate your Superannuation Reports and pay the required Contributions for the period
e-PayDay Legacy Payroll Manual » End of Month / Quarter / Financial Year Reporting » Generate your Superannuation Reports and pay the required Contributions for the period
!In order to create a SuperStream File, there is certain information that needs to be entered. Please refer to SuperStream Getting Started Guide Superannuation Fund or Clearing House Print your Superannuation Reports Create the SuperStream File OR Create the…
How do I change the look of the Pay Envelope in the Pay Run?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I change the look of the Pay Envelope in the Pay Run?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit then Pay Run or Click File > Company > Pay Run Preferences Select Classic Look? to revert the Pay Envelope to the Version 13 format. Click Save then…
View the e-PayDay® Support Dashboard
e-PayDay® Legacy Explained » Help Menu » View the e-PayDay® Support Dashboard
Click Help > e-PayDay Support Your Software Client Number and Software Serial Number will be displayed in the top right-hand corner
Assign the Overpayment Deduction to the Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Recover an Overpayment » Assign the Overpayment Deduction to the Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit > Pay Run > Pay Setup – Basic > Setup Variable Deduction. Click New. Select Overpayment from the drop-down menu. Enter…
Allowance Transactions
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Allowance Transactions
Report Name: Allowance Transactions Example: Preview an example of the Allowances Transaction Report here Use: The Allowance Transactions Report is designed to display all reportable and non-reportable allowances paid to an Employee within the reporting…
Delete the photo of your Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Delete the photo of your Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to Photo. Click Delete.
Update the Employees Pay Period (Weekly, Fortnightly or Monthly)
New Features, Known Issues and Frequently Asked Questions » Employees » Update the Employees Pay Period (Weekly, Fortnightly or Monthly)
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Employment. Navigate to and change Pay Period. Click Save then Exit. *If you encounter any alerts advising that you…
Update the Company details such as the ABN
Single Touch Payroll (STP) reporting explained. » Your ABN has changed part way through the Financial Year » Copy a Company » Update the Company details such as the ABN
*If you haven’t previously used this ABN, you will need to Add a new Company (ABN) into your existing STP (SuperChoice) Account If your Company is not already open, Open your Company Once your Company is open; Click File > Edit or Click File > Company >…
Assign the Loan Repayment Deduction to the Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Recover an Overpayment » Assign the Loan Repayment Deduction to the Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit > Pay Run > Pay Setup – Basic > Setup Variable Deduction. Click New. Select Loan Repayment from the drop-down…
Change the STP Codes assigned to your Allowance/s and Deductions
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances » The STP Code assigned to your Allowance and/or Deduction is incorrect » Change the STP Codes assigned to your Allowance/s and Deductions
Click Pay Types from the Side Bar Navigate to Pay Type, click on the drop-down menu and change to Allowance. Select the Allowance to edit (click once to highlight). Click Edit. Navigate to STP Code. Click on the drop-down menu and select the appropriate STP…
The Tax Treatment assigned to your Allowance or Deduction is incorrect
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances » The Tax Treatment assigned to your Allowance or Deduction is incorrect
Read here to change the Tax Treatment by editing the Allowance/s and/or Deduction/s. Read here to update your Allowance and Deduction YTD Values.
End of Financial Year
e-PayDay® Legacy Explained » File Menu » End of Financial Year
Step 1 – Read End of Financial Year Guide Step 2 – Print End of Financial Year Reports Step 3 – Print Payment Summaries Step 4 – Submit STP EOFY File Step 5 – Start New Financial Year Step 6 – Install…
Hide the Employee Accrual Balances on the Pay Slip
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Hide the Employee Accrual Balances on the Pay Slip
!This is a Global Setting which will affect all Employees Pay Slips If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate…
Display the Employee Accrual Balances on the Pay Slip
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Display the Employee Accrual Balances on the Pay Slip
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to PAY SLIP PRINT OPTIONS and select from the following options; Annual Leave…
Print the Deductions Report to display Child Support Payments
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Deductions Report to display Child Support Payments
!You also have the option to set Child Support as a Variable Deductions which can be included and disbursed as part of your FAST-Bank™* File. !The option to select Child Support as a specific Item or Centre will only be available if you have followed How do I add a…
The STP Code assigned to your Allowance and/or Deduction is incorrect
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances » The STP Code assigned to your Allowance and/or Deduction is incorrect
Read here to change the STP Code by editing the Allowance/s and/or Deduction/s. Read here to update your Allowance and Deduction YTD Values.
Add an Allowance
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » Add an Allowance
*For a complete explanation of each of the accrual options, please read here. Click Pay Types > New Allowance or Click Pay Types from the Side Bar, Navigate to Pay Type, click on the drop-down menu and change to Allowance then click New. Enter the…
Edit an Allowance
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » Edit an Allowance
Click Pay Types > Edit Allowance or Click Pay Types from the Side Bar Select the Allowance to edit (click once to highlight). Click Edit. Change any details as necessary. Click Save then Exit.
Deactivate an Allowance
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » Deactivate an Allowance
Click Pay Types > Edit Allowance Navigate to Status. Deselect Inactive. Select Active. Select the Allowance to edit (click once to highlight). Click Edit. Navigate to Active and click once to deselect. Click Save then Exit.
Reactivate an Allowance
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » Reactivate an Allowance
Click Pay Types > Edit Allowance or Click Pay Types from the Side Bar Navigate to Status. Deselect Active. Select Inactive. Select the Allowance to edit (click once to highlight). Click Edit. Navigate to Active and click once to select. Click Save then…
Duplicate an Allowance
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » Duplicate an Allowance
Click Pay Types > Edit Allowance or Click Pay Types from the Side Bar Select the Allowance to duplicate (click once to highlight). Click Duplicate. An alert will display: Do you want to duplicate the Pay Type ‘Pay Type Name’ ? Click Yes. The…
Update the Contact Name for STP Submissions in the Company
Single Touch Payroll (STP) reporting explained. » Update the Contact Name for STP Submissions » Update the Contact Name for STP Submissions in the Company
Click File > Company > Government. Click STP Info then Click here to Add/Edit STP Reporting Information Click Edit. Update the Contact Name Click Save then Exit then click Exit to close the Company window.
The Posting Date is NOT in the Current Financial Year
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » The Posting Date is NOT in the Current Financial Year
If the alert states 01/07/2023 to 30/06/2024, End of Financial Year must be completed by following the BEFORE you can commence this pay run. Based on the dates, it seems as if Step 8 of the EOFY Guide has been missed. 01/07/2024 to 30/06/2025, read…
Hide the Employees YTD Taxation Balances on the Pay Slip
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Hide the Employees YTD Taxation Balances on the Pay Slip
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to PAY SLIP PRINT OPTIONS. Deselect Show YTD Taxation Balances. Click Save then…
Hide the Employees YTD Super Balances on the Pay Slip
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Hide the Employees YTD Super Balances on the Pay Slip
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to PAY SLIP PRINT OPTIONS. Deselect Show YTD Super Balances. Click Save then…
Change the Tax Treatment assigned to an Allowance/s and/or Deduction/s
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances » The Tax Treatment assigned to your Allowance or Deduction is incorrect » Change the Tax Treatment assigned to an Allowance/s and/or Deduction/s
Click Pay Types from the Side Bar Navigate to Pay Type, click on the drop-down menu and change to Allowance. Select the Allowance to edit (click once to highlight). Click Edit. Navigate to Tax Treatment. Click on the drop-down menu and select the appropriate Tax…
Locate the Award & Agreement (ID) the Employee is linked to
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing » Locate the Award & Agreement (ID) the Employee is linked to
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to view (click once to highlight). Scroll across to locate and make note of the Award #.
Internal Error :- 2147012866: The connection with the server was terminated abnormally
New Features, Known Issues and Frequently Asked Questions » Installation » Windows Related Issues » Internal Error :- 2147012866: The connection with the server was terminated abnormally
The error is generally received when running Windows 7 as an operating system but may be occurring due to higher security restrictions. If you are running Windows 7, we recommend upgrading to Windows 10 or 11 as soon as feasible. Please lodge a Support Request so we…
Access the STP Customer Dashboard
Single Touch Payroll (STP) reporting explained. » Access the STP Customer Dashboard
Click Tax > STP > STP Customer Dashboard
The submission has failed validation
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » The submission has failed validation
SBR2 will display all submissions waiting to be sent to the ATO, previous submissions that the ATO may have responded to, the Company Name that the file is for and the unique ID for the transaction. Send is displayed when an STP event has been created BUT not yet sent…
Remove the Custom Employee Alert
New Features, Known Issues and Frequently Asked Questions » Employees » Remove the Custom Employee Alert
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Employment. Navigate to Custom Employee Alert. Delete the Alert Message by highlighting the text displayed and…
View the Employees Accrual Entitlements
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » View the Employees Accrual Entitlements
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Accruals. Click “Annual…
Enter Dates in the Pay Envelope for each Pay Rate, Allowance and/or Deduction
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Enter Dates in the Pay Envelope for each Pay Rate, Allowance and/or Deduction
This feature has been specifically designed for any industry where an employee works multiple jobs (e.g. Picking, Pruning, Cleaning, Packing) or within multiple locations (e.g. Cherry Orchard, Orange Orchard, Lime Orchard) during the working week and employers wish to…
You’ve been STP Reporting under the wrong ABN for part of the Financial Year
Single Touch Payroll (STP) reporting explained. » STP Reporting under an incorrect ABN » You’ve been STP Reporting under the wrong ABN for part of the Financial Year
!If a new Company was created when the ABN changed. please refer to You’ve been STP Reporting under the wrong ABN for the whole Financial Year instead of the below. !If a new Company was not created when the ABN changed, please refer to the below…
View the status of ALL e-PayDay® Extensions
e-PayDay® Legacy Explained » Options Menu » View the status of ALL e-PayDay® Extensions
Click Options > e-PayDay® Extensions > Extension Status.
Removal of the Calendar Month Employer Superannuation Guarantee Rule
New Features, Known Issues and Frequently Asked Questions » Payroll News Archive » Mandatory Employer Superannuation Guarantee Changes from 1 July 2022 » Removal of the Calendar Month Employer Superannuation Guarantee Rule
From 1st July 2022, the $450.00 Calendar Month Super Rule has been removed. This means that unless the employee is under 18 or a domestic/private worker and works more than 30 hours per week, superannuation will accrue from the first dollar they earn. To remove the…
The database could not be checked, please contact e-PayDay Support
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » The database could not be checked, please contact e-PayDay Support
The version of the database does not match the version of the software. This can occur after a computer OS upgrade OR in a client/server situation, where only SOME PC’s has been upgraded. Close e-PayDay® Read here to Download the latest e-PayDay® Upgrade or…
Update the Contact Name for STP Submissions in the STP Customer Dashboard
Single Touch Payroll (STP) reporting explained. » Update the Contact Name for STP Submissions » Update the Contact Name for STP Submissions in the STP Customer Dashboard
Select Tax > STP > STP Customer Dashboard Enter your Username and password then select Log In. An automated e-mail entitled Your temporary verification code will be sent to the e-mail address you entered. If you cannot locate this e-mail, please check your Junk…
End Of Financial Year Survival Guide
e-PayDay Legacy Payroll Manual » End of Month / Quarter / Financial Year Reporting » End Of Financial Year Survival Guide
Read our Single Touch Payroll End Of Financial Year Survival Guide here If you are not yet STP Reporting, please read our e-PayDay® Legacy EOFY Survival Guide here
How do I locate the Superannuation Fund (ID) the Employee is linked to?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate the Superannuation Fund (ID) the Employee is linked to?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to view (click once to highlight). Scroll across to locate and make note of the Super **#.
The Employees Transactions do not match the Employees Year To Date Taxation Balances
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » YTD Balances INCORRECT » The Employees Transactions do not match the Employees Year To Date Taxation Balances
*If you previously followed Getting Started with e-PayDay® Legacy here, the employee may have Taxation Balances that were manually entered, but have never been processed as pay runs through e-PayDay®.Manually entered Year to Date Taxation Balances will NOT be…
Partially display or completely hide the Employees Bank Details on the Pay Slip
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Partially display or completely hide the Employees Bank Details on the Pay Slip
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit then Preferences or Click File > Company > Company Preferences Navigate to PAY SLIP PRINT OPTIONS. To partially hide account details, select Partially Hide…
The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
Install the SOAP Toolkits which is located in your e-PayDay® data folder (File > Company > Go to Folder > Navigate back to e-PayDay BE Folder)
Check for the latest Version Update
New Features, Known Issues and Frequently Asked Questions » Licencing » Check for the latest Version Update
!This feature will only download the latest available UPDATE for the current version you are running (eg. Version 21 will download the latest update being Version 21.10) Click Help > Check for the latest version. If an update is available, e-PayDay® will download…
The Company Limit has been exceeded
New Features, Known Issues and Frequently Asked Questions » Licencing » The Company Limit has been exceeded
There could be multiple reasons causing this to display; Installed on a NEW Computer? Your Software Serial Number may be missing from your client PC. Read here to resolve. Your Company Database contains more companies than what the licence allows Please contact…
All the Pay Types are Undefined
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » All the Pay Types are Undefined
!This issue has occurred as the Pay Type the Employee us assigned has been made inactive. Select Employees > Edit Employees or Select Employees from the Side Bar. Select the employee to edit (click once to highlight). Select Edit. Select Pay Run, *Pay Setup then…
Edit the Employees Superannuation Guarantee Amounts
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » I accidently marked one or more Super Funds as Paid too early. » Edit the Employees Superannuation Guarantee Amounts
Select Employees > Edit Employees or Select Employees from the Side Bar. Select the employee to edit (Select once to highlight). Select Edit. Select Superannuation. Update the following fields will the relevant Year to Date Balances. Superannuation Guarantee…
Update the Accounting Export Settings (SAGE)
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Update the Accounting Export Settings (SAGE)
Each time a pay run is completed (posted), the Pay Run Information will be automatically exported to your accounting software. Please be aware that the export (paydayex.txt) may be deleted from your e-PayDay® Data Folder once imported into your accounting…
Update the Employees Accruals Commencement Date
New Features, Known Issues and Frequently Asked Questions » Employees » Update an Employee from Casual to Permanent (Salary, Full-Time or Part-Time) » Update the Employees Accruals Commencement Date
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Navigate to Accruals Commence. Adjust the Accruals Commence Date accordingly. Click Save then…
The Employee Limit has been exceeded
New Features, Known Issues and Frequently Asked Questions » Licencing » The Employee Limit has been exceeded
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Status. Deselect Employed (and Ceased if previously selected). Select Inactive If no employees are displaying, request a Support Call here. If there are employees displaying…
Use Search and Replace in Super Manager to update the Super Fund Period Start Date
e-PayDay® Legacy Explained » Super Manager Menu » Super Manager Overview » Search and Replace (Super Manager) » Use Search and Replace in Super Manager to update the Super Fund Period Start Date
Click Super Manager > Search Funds or Click Super Manager from the Side Bar then click Search. Navigate to Enter your search details. . . In Search in, select Period Start Date In Your Requested Search Results. . ., select the Super Fund/s you wish to…
Use Search and Replace in Employees to change the Pay Period (Weekly, Fortnightly or Monthly)
New Features, Known Issues and Frequently Asked Questions » Employees » Use Search and Replace in Employees to change the Pay Period (Weekly, Fortnightly or Monthly)
Click Employees > Search Employees or Click Employees from the Side Bar then click Search. Navigate to Enter your search details. . . In Search in, select Pay Period In Your Requested Search Results. . ., select the Employee/s you wish to update Multiple…
Set Exempt from FBT under section 57A of the FBTAA 1986
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Set Exempt from FBT under section 57A of the FBTAA 1986
!This setting will only be displayed (yes selected on the Payment Summary) IF the Employees yearly entitlement exceeds the FBT threshold. Click File > Edit then Government or Click File > Company > Government. Click Is this employer exempt from FBT under section…
Introduction of the Audit Log (Operational Framework and Single Touch Payroll)
e-PayDay Legacy Payroll Manual » Latest Payroll News Reminder » User Access Accounts required for Audit Logging » Introduction of the Audit Log (Operational Framework and Single Touch Payroll)
What is the Audit Log? The Audit Log is a .CSV document which contains the following information, providing a User Access Account has been established, Date of Action Performed Time or Action Performed The user account that performed the action STP File Created…
Display the maximum number of Pay lines in a Pay Envelope
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Display the maximum number of Pay lines in a Pay Envelope
Click File > Edit then Pay Run or Click File > Company > Pay Run Preferences Select Show Maximum number of Pay lines? to display more Pay Rate Lines than Allowance and Deductions on the Pay Envelope. Click Save then Exit.
End of Month / Quarter / Financial Year Reporting
e-PayDay Legacy Payroll Manual » End of Month / Quarter / Financial Year Reporting
End of Month or Quarter Reporting Print the following Reports for reconciliation and archive purposes (Optional) Accrual Tracking Report Leave Liability Report Payroll Analysis Report Employee Transactions Report Employee Balances Report Print or…
You’ve been STP Reporting under the wrong ABN for the whole Financial Year
Single Touch Payroll (STP) reporting explained. » STP Reporting under an incorrect ABN » You’ve been STP Reporting under the wrong ABN for the whole Financial Year
Read here to open the Company you require. Read here to back up your current Company data, as this will be restored in a later step. Read here to start the new Financial Year (to clear YTD Balances) Read here to change the Financial Year BACK to the relevant…
Export the Employee Masterfile Report as .CSV
New Features, Known Issues and Frequently Asked Questions » Reporting » Export the Employee Masterfile Report as .CSV
Click Reports > Print Reports or Click Reports from the side bar. Navigate to Search. Type in Employee Masterfile. Select the Employee Masterfile Report. Click Export CSV. Choose the location that to wish to save the CSV file…
Send an Update Event to the ATO
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Send an Update Event to the ATO
*What information is included in an Update Event Submission? Click Tax > STP > Submit Update. Select ALL Employees or select Selected and hold down ctrl while selecting the employees you require. Click Ok Tick the checkbox next to I am notifying the ATO; Click…
Complete the Employee Banking Table Import File
e-PayDay® Legacy Explained » File Menu » Accounting Export (e-Port™) » Import Data » Import Data (e-Port™) » Import Employees Banking Details » Complete the Employee Banking Table Import File
AccountName: Name on the Employees Bank Account (eg. Mr. John Citizen). AccountNo: Employees Bank Account Number. AccountType; Either T (Transaction) or S (Savings). BankOrder: If an employee has multiple bank accounts, this is the order of priority (1 –…
Complete the Payroll Awards Table Import File
e-PayDay® Legacy Explained » File Menu » Accounting Export (e-Port™) » Import Data » Import Data (e-Port™) » Import Employees Award & Agreement details » Complete the Payroll Awards Table Import File
AnnualLeaveWeeks (Number (Single)): Enter the number of weeks Annual Leave any Employees linked to this Award & Agreement are entitled to, AnnualLeaveYearly (Number (Single)): Enter the number of hours per year of Annual Leave any Employees linked to this Award &…
Complete the Employee Employees Table Import File
e-PayDay® Legacy Explained » File Menu » Accounting Export (e-Port™) » Import Data » Import Data (e-Port™) » Import Employees Details » Complete the Employee Employees Table Import File
AccrualCommencementDate (Date): The Date Leave Accruals begun accruing for this employee. AddAmountToTax (Text, 10): Set percentage or dollar amount that the Employee has chosen to pay. AddressLine1 (Text, 38): The Employee’s Physical Address AddressLine2…
Print or Export the Withholding Tax Report
e-PayDay Legacy Payroll Manual » End of Month / Quarter / Financial Year Reporting » Print or Export the Withholding Tax Report
Click Reports > Withholding Tax Report (Total/Weekly) Navigate to Report Selection Criteria. Change Report Period as required.. Click Preview, Print or Export PDF.
Update the Contact Name for STP Submissions
Single Touch Payroll (STP) reporting explained. » Update the Contact Name for STP Submissions
Update the Contact Name in the Company Update the Contact Name in the STP Customer Dashboard
Manually increase the Employer Superannuation Guarantee Percentage
e-PayDay Legacy Payroll Manual » Latest Payroll News Reminder » Mandatory Employer Superannuation Guarantee increases to 11.00% » Manually increase the Employer Superannuation Guarantee Percentage
To manually increase the Mandatory Employer Superannuation Guarantee Percentage, you have the option to either use the Search and Replace Function or edit the Employee To edit an individual Employee, Click Employees > Edit Employees or Click Employees from the…
Getting Started for the New Financial Year
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started for the New Financial Year
Download and Install e-PayDay® Enter your Software Serial Number (SSN) and load your Licence, Add your Company, Add your Employees Awards & Agreements (Rates, Rules and Employment Conditions) Add your Employees Superannuation Funds Add your Employees Enter…
Update the Employees Employer SG Contribution Amount
New Features, Known Issues and Frequently Asked Questions » Employees » Update the Employees Employer SG Contribution Amount
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight) then select Edit. Select Superannuation. Navigate to SG (% or $) and enter the relevant amount. Select Save then…
Change the Employees Tax Free Threshold setting.
New Features, Known Issues and Frequently Asked Questions » Employees » Change the Employees Tax Free Threshold setting.
Select Employees > Edit Employees or Select Employees from the Side Bar. Select the employee to edit (click once to highlight). Select Edit. Select Taxation. Navigate to Tax Free Threshold and select or deselect based on the relevant declaration returned by the…
Update the Employees Payee Type to Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Foreign Employee and reinstate as a PAYG (Pay As You Go) Employee » Update the Employees Payee Type to Employee
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
What is the Floating Pay Day Button?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » What is the Floating Pay Day Button?
The Floating Pay Day Button has been included in e-PayDay® since we first designed the software. This button is a quick link to the Pay Run window, enabling quick and easy access. To turn on the Floating Pay Day Button, If your Company is not already open, Open your…
Enter the Employees Annual Leave Accrual Entitlement
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing » Enter the Employees Annual Leave Accrual Entitlement
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Accruals. Complete (Weeks) with the correct number of weeks entitlement for…
Commence SuperStream Reporting with the Ozedi Gateway
e-PayDay® Legacy Explained » Super Manager Menu » SuperStream Explained » SuperStream Getting Started Guide » Commence SuperStream Reporting with the Ozedi Gateway
Register for SuperStream here If you haven’t already, ensure your Employees are linked to the correct Employer and Member (if applicable) Superannuation Fund in e-PayDay® by physically checking their Employment file (the returned Superannuation choice form)…
There is a problem loading the transaction data, accessing the data folder or there is nothing to process. Please contact e-PayDay Support.
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » There is a problem loading the transaction data, accessing the data folder or there is nothing to process. Please contact e-PayDay Support.
!Reasons 1, 2 & 3 only relate to customers using e-PayDay Desktop Reason 1 – Security / Permissions. Please contact your IT professional to ensure you have full administrator access to the entire e-PayDay BE Folder. Reason 2 – WINDOWS SERVER…
Process an out-of-cycle Pay Run to calculate the NET overpayment
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Recover an Overpayment » Process an out-of-cycle Pay Run to calculate the NET overpayment
Click Pay Day > Process Pays > Individual Employee or Click Pay Day from the Side Bar. Navigate to Payment Date and change to the current date Navigate to Period Ending Date and change to the current date Double click on any employee that is to be included in this…
Error -2147467259 – Microsoft jet database stopped the process as you and another user are attempting to change the same data at the same time
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » Error -2147467259 – Microsoft jet database stopped the process as you and another user are attempting to change the same data at the same time
Close e-PayDay® Read here to Download the latest e-PayDay® Update and Install as Administrator Right-Click on your Desktop Shortcut and select Properties Click Compatability Under Settings select Run this program as administrator. Click Apply then Ok Reopen…
Update your Allowance and Deduction Balances
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Update your Allowance and Deduction Balances
!This procedure will only be successfully completed if ALL Allowances and Deductions (with exception to Concessional (Before Tax) & Non-Concessional (After Tax) Superannuation Contributions) have an STP Code assigned as per Allocate STP Codes to your Allowances and…
Process an Out Of Cycle Pay Run for one or more Payees who have not paid, despite working in the pay period
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Process an Out Of Cycle Pay Run for one or more Payees who have not paid, despite working in the pay period
Click Pay Day > Process Pays > Individual Employee or Click Pay Day from the Side Bar. Navigate to Payment Date and change to the date the payment will be processed. Navigate to Period Ending Date and change to the date the pay run will be processed. Double click…
The client you transmitted is not associated with the agent number you supplied and cannot be authorised
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Send your Pay Event and complete any previous submissions waiting for a response » The client you transmitted is not associated with the agent number you supplied and cannot be authorised
Your client has not authorized you to allow the lodgement of Single Touch Payroll (STP) reports so you will need to contact the ATO. Please see Registered agents providing a payroll service Then read here
Complete the Payroll Super Funds Table Import File
e-PayDay® Legacy Explained » File Menu » Accounting Export (e-Port™) » Import Data » Import Data (e-Port™) » Import Employees Superannuation Fund details » Complete the Payroll Super Funds Table Import File
chkReceipt: No. FundABN: ABN of the required Superannuation Fund. FundElectServAddress: Electronic Service Address for the (Self-Managed) Superannuation Fund. FundName: Name of the required Superannuation Fund. FundOrgName: Name of the required Superannuation…
Send a Full File Replacement to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Reverse and make amendments to your very last pay run » Send a Full File Replacement to the ATO
*Read more about what information is included in a Full File Replacement Submission here. Once the Pay Run has been posted, an alert will display. Ensure Full File Replacement (FFR) is selected. Tick the checkbox next to I am notifying the ATO; Click Click here…
Print the Pay Rates Report to display Overtime
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Pay Rates Report to display Overtime
Click Reports > Print Reports or Click Reports from the Side Bar. Select the Pay Rates Report. Navigate to Report Selection Criteria. Change Report by from Active – Grouped by Item/Centre to Specific Item/s or Centre/s. Select Overtime 1.5 and Overtime…
Locate the Accrual Method for each Leave Accrual
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Locate the Accrual Method for each Leave Accrual
Select Awards & Agreements > Edit Awards & Agreements or Select Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Select Edit. Select Accruals. Select the relevant Leave Type to view the Accrual…
Undo the Pay Run for a selected Employee
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Undo the Pay Run for a selected Employee
Click Pay Day from the Side Bar. Select the employee to undo (click once to highlight). Click Undo. Click Click here to Continue.
Update the Employees Payee Type to Foreign Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a PAYG (Pay As You Go) Employee and reinstate as a Foreign Employee » Update the Employees Payee Type to Foreign Employee
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
Print the Deductions Report for a Specific Employee
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Deductions Report for a Specific Employee
Click Reports > Print Reports or Click Reports from the Side Bar. Select the Deductions Report. Navigate to Report Selection Criteria. Change Report by from Active – Grouped by Item/Centre to Select Employee/s. Select the Employee/s you require. Click…
Enter the Employees Personal (Sick) Leave Accrual Entitlement
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing » Enter the Employees Personal (Sick) Leave Accrual Entitlement
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Accruals. Click Personal Leave. Enter the (Days) entitlement for the First year…
Enter the Employees Long Service Leave Accrual Entitlement
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing » Enter the Employees Long Service Leave Accrual Entitlement
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Accruals. Click Long Service Leave. Complete both Years and = Weeks with the…
Use the Accrual Calculator to recalculate Employees Accruals
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing » Use the Accrual Calculator to recalculate Employees Accruals
Ensure you’ve followed Why are my Employee’s Leave Entitlements not accruing? Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Navigate…
Error -2147217865 – The Microsoft Jet database engine cannot find the Input Table or Query ‘X’
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » Error -2147217865 – The Microsoft Jet database engine cannot find the Input Table or Query ‘X’
Read here to Download the latest e-PayDay® Update and Install as Administrator Right-Click on your Desktop Shortcut and select Properties Click Compatability Under Settings select Run this program as administrator. Click Apply then Ok Reopen e-PayDay® and…
Review your Employees Allowance and Deduction Balances
Single Touch Payroll (STP) reporting explained. » Getting Started with Single Touch Payroll Reporting » Review your Employees Allowance and Deduction Balances
!As an STP Code is not required for Concessional (Before Tax) & Non-Concessional (After Tax) Superannuation Contributions, they will not be displayed in this window. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit…
Add a Non-Taxable, Non-Reportable Allowance
New Features, Known Issues and Frequently Asked Questions » Pay Types (Rates, Allowances and Deductions) » Add a Non-Taxable, Non-Reportable Allowance
Click Pay Types > New Allowance or Click Pay Types from the Side Bar, Navigate to Pay Type, click on the drop-down menu and change to Allowance then click New. Enter the Description. Select Paid by. Per Day Per Hour Per Kilometre Per Lump Sum Per…
What is a Grace Period?
e-PayDay® Legacy Explained » Awards & Agreements Menu » Award Interpretation (e-Award™) » Add Shift Profiles » What is a Grace Period?
A Grace Period is when rounding rules are applied. If an Employee clocks in (or out) during the Grace Period, the time is automatically rounded based on the rules you have set. There are a few different examples for setting up a Grace Period. Two have been detailed…
One or more Payees have been physically paid the correct amount; however, it was never reported to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » One or more Payees have been physically paid the correct amount; however, it was never reported to the ATO
As e-PayDay Legacy does not include the ability to process a Missed Pay Run, this type of correction is completed by either Rolling back to before the ‘issue’ occurred, entering the missing employee/s, posting the pay run and re-entering any pay runs…
Define the Employees Normal Week for e-Time™
New Features, Known Issues and Frequently Asked Questions » Employees » Define the Employees Normal Week for e-Time™
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click HR. Click e-Time™ Enter the Employees Base Hours and Unpaid Break 1, Unpaid Break 2 and Unpaid Break 3 where…
The previous STP file has not been successfully submitted
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » The previous STP file has not been successfully submitted
If you are receiving the above alert, your previous STP submission did not receive a response from the ATO or it was not submitted. Click Check to attempt submission If There is a problem loading the transaction data. Please contact e-PayDay Support displays,…
Print the Pay Rates Report to display WorkCover Payments
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Pay Rates Report to display WorkCover Payments
!The option to select WorkCover as a specific Item or Centre will only be available if you have followed How do I add a WorkCover Pay Rate? here Click Reports > Print Reports or Click Reports from the Side Bar. Select the Pay Rates Report. Navigate to Report…
Enter the Employees RDO’s / TIL Accrual Entitlement
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing » Enter the Employees RDO’s / TIL Accrual Entitlement
*RDO’s / TIL can either be set up as an Accrual (similar to Annual Leave, as below) or by Banking Hours by following here and here. Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or…
Your ABN has changed for the New Financial Year
Single Touch Payroll (STP) reporting explained. » Your ABN has changed for the New Financial Year
Read here to process any Cessation / Termination Pays as required or directed by your Accountant or Bookkeeper. Read here to process your End of Financial Year as normal. Read here to back up ALL Companies data and archive, Read here to update the Company…
The Post / Reverse button is not available (greyed out)
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » The Post / Reverse button is not available (greyed out)
*Typically caused when e-PayDay closes unexpectedly, due to a system or network crash, the payrunl.ini file is not updated. Click Utilities > Payrunl.ini then select Edit. A warning message will be displayed, Click Click Here to Edit/View/Print this…