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Add an Australian Resident who has not provided thier TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident who has not provided thier TFN
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Add a Foreign Resident who has not provided thier TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add a Foreign Resident who has not provided thier TFN
!A Foreign Resident Employee is an Employee who has selected that they are A foreign resident for tax purposes on their Tax File Number Declaration. Due to their Employment status, they cannot be reported under Single Touch Payroll and therefore will be…
An Employee has been set up incorrectly
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly
Read here If a PAYG (Pay As You Go) Employee needs to be reinstated as a Working Holiday Maker (WHM) Read here If a PAYG (Pay As You Go) Employee needs to be reinstated as a Foreign Employee. Read here If a Foreign Employee needs to be reinstated as a Working…
Where do I add a new Employee Warning?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I add a new Employee Warning?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Termination. Click New. Select or enter the Date of the Warning. Enter the Name of the Person who issued the warning…
Where do I delete an incorrectly recorded Employee Warning?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I delete an incorrectly recorded Employee Warning?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Termination. Navigate to DETAILS OF WARNINGS. Select the Warning to delete (click once to highlight). Click…
Add an Australian Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Where do I set up my Employees Super Details if they wish to contribute their Employee Superannuation Contributions to more than one Superannuation Fund?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set up my Employees Super Details if they wish to contribute their Employee Superannuation Contributions to more than one Superannuation Fund?
!Regardless of set up, ALL RESC payments will only report to the Employees main (first) Superannuation Fund. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click…
Add comments to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Update an Employee from Casual to Permanent (Salary, Full-Time or Part-Time) » Add comments to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Employment. Navigate to Comments (Additional Information). Click Date Stamp . Add the required comments. Click…
How do I view Reminders / Notes that have not yet been actioned?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I view Reminders / Notes that have not yet been actioned?
If your Company is not already open, Open your Company Once your Company is open; Click File. Click Reminders / Notes. Navigate to Sort By… Select Not Actioned.
Add a Foreign Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add a Foreign Resident who has provided thier TFN or selected I have made a separate application/enquiry to the ATO for a new or existing TFN
!A Foreign Resident Employee is an Employee who has selected that they are A foreign resident for tax purposes on their Tax File Number Declaration. Due to their Employment status, they cannot be reported under Single Touch Payroll and therefore will be…
How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
Manually cease (terminate) the required Employee/s Reinstate the required Employee/s Change the Employees Payee Type to Employee
Edit an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Edit an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Change any details as necessary. Click Save then Exit.
Delete an Employee
Single Touch Payroll (STP) reporting explained. » Your ABN has changed part way through the Financial Year » Delete an Employee
!The ability to delete an Employee is only available if they have never been used in a Pay Run (Transactions recorded) or contain Year-To-Date Balances. If you are unable to delete the employee please follow Manually Cease an Employee If your Company is not already…
Deactivate an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Deactivate an Employee
Due to Single Touch Payroll reporting requirements, the ability to mark employees as ‘inactive’ has been removed from Version 19.62. Therefore we ALWAYS recommend that they are ceased through a Cessation Pay Run or by processing a manual…
Reactivate an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Reactivate an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Status. Deselect Employed (and Terminated if previously selected) Select Inactive Select the employee to edit (click once to highlight). Click Edit. Navigate to Active…
Reinstate an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Reinstate an Employee
!If you are reinstating the employee to process a final outstanding payment, please print the Employee Masterfile Report so you have a copy of the original cessation date and can re-enter when processing the outstanding payment. Click Employees > Edit Employees…
Assign an Employee to a new Superannuation Fund
New Features, Known Issues and Frequently Asked Questions » Employees » Assign an Employee to a new Superannuation Fund
!The Period Start Date of each Superannuation Fund must be identical otherwise employees cannot be transferred to the new fund. If required, please follow If I need to, how do I change my Superannuation Period Start Date? Review your existing Super Funds in Super…
Assign an Employee to a Pay Location/Department
New Features, Known Issues and Frequently Asked Questions » Employees » Assign an Employee to a Pay Location/Department
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Navigate to Pay Location/Department. Select the required Pay Location/Department ?or add new Pay…
Delete a Variable Deduction assigned to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Delete a Variable Deduction assigned to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup – Basic. Click Setup Variable Deduction. Select the Variable Deduction to delete…
Where do I delete an existing Emergency Contact for my Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I delete an existing Emergency Contact for my Employee?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click HR. Click Click here for e-Personnel™ Select the Emergency Contact to delete (click once to highlight). Click…
I have accidentally selected an Accounting Package. How do I re-set my Accounting Export?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » I have accidentally selected an Accounting Package. How do I re-set my Accounting Export?
Click Utilities > Clear OEM Value.
The Employee Limit has been exceeded
New Features, Known Issues and Frequently Asked Questions » Licencing » The Employee Limit has been exceeded
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Status. Deselect Employed (and Ceased if previously selected). Select Inactive If no employees are displaying, request a Support Call here. If there are employees displaying…
How do I change an Award Description?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I change an Award Description?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Next to Award, click Edit (Pencil Icon). Select the Award Description to edit (click…
How do I delete an Award Description?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I delete an Award Description?
An Award Description cannot be deleted if it currently linked to any Award (regardless or Status). Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to…
What reports should I print to provide to my Employee when they cease Employment with us?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » What reports should I print to provide to my Employee when they cease Employment with us?
!A final Pay Slip should always be provided (if a final payment was made to the Employee). *There is no ability to print a Separation Certificate directly from e-PayDay, however, you can complete this online or print a copy from Services Australia here. Click…
How do I run an Employee Accrual Balances against Transactions Health Check
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run an Employee Accrual Balances against Transactions Health Check
Click Pay Day > Health Check > Employee Accrual Balances against Transactions An alert will display detailing if there are mismatches. *It is possible that any errors shown could be related to previously Terminated employees (not in the current Financial Year).…
Assign a new Award & Agreement to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Update an Employee from Casual to Permanent (Salary, Full-Time or Part-Time) » Assign a new Award & Agreement to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Employment. Navigate to Award #. Click on the drop-down arrow and select the new Award. Click Save then…
How do I check that I have recorded my Superannuation Contribution Payment/s?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I check that I have recorded my Superannuation Contribution Payment/s?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Click Payment History. The first record displayed will be the last payment that was recorded when Pay Super was…
View comments previously added to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » View comments previously added to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Employment. Navigate to Comments (Additional Information).
Allocate Cost Centre/s to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Allocate Cost Centre/s to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee you wish to allocate Cost Centres to (click once to highlight). Click Edit. Click Pay Setup and select Basic. Navigate to Available Cost Centres. Click on the drop down…
Where do I set that my Employee is entitled to Leave Loading?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set that my Employee is entitled to Leave Loading?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation. Navigate to Leave Loading. Select Employee is entitled to Leave Loading?. Click Save then…
How do I duplicate an Award or Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I duplicate an Award or Agreement?
By selecting this setting, Superannuation will calculate on the gross income (for applicable pay types) BEFORE the Salary Sacrifice is deducted. This means the the Employer Superannuation Contribution is not reduced due to the Salary Sacrifice. Click Awards &…
Allocate a Pay Rate, Allowance or Deduction to an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Allocate a Pay Rate, Allowance or Deduction to an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup. Select Basic. Navigate to Available Pay Rates, Available Allowances or Available…
Allocate a new Cost Centre to an Employee during a Pay Run
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » Allocate a new Cost Centre to an Employee during a Pay Run
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Click Pay Setup and select Basic. Navigate to Available Cost Centres. Click on the drop-down arrow and select the new Cost Centre you wish to be automatically displayed when…
How do I add a new Roster?
e-PayDay® Legacy Explained » Employee Rostering (e-Roster™) » How do I add a new Roster?
Click Extensions > e-Roster™. Select Spreadsheet Click Start Date. Select the Start Date Enter the Start and End* Times for the required Employee/s. Click Save.
How do I duplicate a Superannuation Fund?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I duplicate a Superannuation Fund?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to duplicate (click once to highlight). Click Duplicate. An alert will display: Do you want to duplicate the Award ‘Award Name’ ? Click Yes. The…
How do I run an Employee Pay Run Net against Calculated Net Health Check?
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run an Employee Pay Run Net against Calculated Net Health Check?
Click Pay Day > Health Check > Check Employee Pay Run Net against Calculated Net An alert will display detailing if there are mismatches.
How do I locate the Superannuation Fund (ID) the Employee is linked to?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I locate the Superannuation Fund (ID) the Employee is linked to?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to view (click once to highlight). Scroll across to locate and make note of the Super **#.
An alert displays advising that my Employee has no Member Superannuation Fund
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » An alert displays advising that my Employee has no Member Superannuation Fund
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Click Superannuation. Navigate to Employee Superannuation Personal Contribution Details. Select a Superannuation Fund in Member Superannuation Fund – generally,…
Where do I set that my Employee is claiming a Medicare Levy Variation?
New Features, Known Issues and Frequently Asked Questions » Employees » Where do I set that my Employee is claiming a Medicare Levy Variation?
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Taxation. Navigate to Medicare Levy. Select the appropriate option from the drop-down menu. Click Save then…
Where do I set a reminder to display when an Employees Birthday falls during a pay run?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set a reminder to display when an Employees Birthday falls during a pay run?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to Pay Run Warning Messages. Select Birthday Message. Click Save then…
Schedule Leave within an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Schedule Leave within an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Accruals. Click Click here fore e-Leave™ Extension Click New. Enter the Start Date, End Date, Type of Leave,…
Edit an existing Employee Warning
New Features, Known Issues and Frequently Asked Questions » Employees » Edit an existing Employee Warning
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Termination. Navigate to DETAILS OF WARNINGS. Select the Warning to amend (click once to highlight). Click…
Assign a Variable Deduction to your Employee
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Set up the ability to pay Employees using FAST-Bank™ » Variable Deductions disbursed with FAST-Bank™ » Assign a Variable Deduction to your Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit > Pay Run > Pay Setup – Basic > Setup Variable Deduction. Click New. Select the Deduction from the drop-down…
How do I search for a Superannuation Report?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I search for a Superannuation Report?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Search. Type the name of the…
An error has occurred in SMTPEmail_ToolClick (AddEmail.DLL)
New Features, Known Issues and Frequently Asked Questions » Installation » Windows Related Issues » An error has occurred in SMTPEmail_ToolClick (AddEmail.DLL)
*These steps are generally performed by an IT professional Access C:\Windows\SysWOW64 and C:\Windows\System32 on your PC to confirm if the component AddEmail.DLL exists in either folder If the file exists in C:\Windows\System32 Right-Click the Windows Icon…
Add a new Employee
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee
!It is the responsibility of all Australian businesses to employ legal workers. A person is a legal worker if they are: – An Australian citizen – An Australian permanent resident – A New Zealand citizen, or – A foreign national with a…
Add a J.P.D.A Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Add a J.P.D.A Employee
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Add a J.P.D.A Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Add an Employee (FIRST New Icon) » Add a J.P.D.A Employee
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Enter an Additional Tax $ or % for an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Enter an Additional Tax $ or % for an Employee
*From Version 19.50, this field will also enable you to enter a set % amount to add to the calculated tax in each pay period. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click…
Where do I set Superannuation to only calculate on the Higher Pay Rate?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation to only calculate on the Higher Pay Rate?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Details. Select Calculated on Higher Pay…
Where do I set Superannuation to only calculate on the Lower Pay Rate?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation to only calculate on the Lower Pay Rate?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Details. Select Calculated on Lower Pay…
How do I access an Employees Award while a pay run is active?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I access an Employees Award while a pay run is active?
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees Award. Make any changes as necessary. Click Save and Exit to return to the employees Pay Envelope.
Where do I set an automatic Annual Increase for an Award or Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set an automatic Annual Increase for an Award or Agreement?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to ‘Hours paid at’ Annual Increase Setting. Enter the Date of…
How do I mark an Award or Agreement as Inactive?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I mark an Award or Agreement as Inactive?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to Active and click once to deselect. Click Save then…
Add an Australian Resident who selected I am claiming an exemption because I am under 18 years of age and do not earn enough to pay tax
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add an Australian Resident who selected I am claiming an exemption because I am under 18 years of age and do not earn enough to pay tax
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
A decompression error has occurred (#2029)
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » A decompression error has occurred (#2029)
Generally caused by an incomplete download (Internet drop out or anti-virus quarantine). Before starting the installation ensure, There is a minimum of 1GB hard disk space available. You are logged in as an Administrator and run the install as…
Where do I set a reminder to change the Award or Agreement?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set a reminder to change the Award or Agreement?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Navigate to ‘Reminder to Change Award’ Setting. Select Prompt…
How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee? » How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
!The Employees Payee Type can only be changed if there have been no pay runs posted for the required employee. Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Navigate to…
Add an Employee (FIRST New Icon)
New Features, Known Issues and Frequently Asked Questions » Employees » Add an Employee (FIRST New Icon)
Read here how to add a PAYG (Pay As You Go) Employee Read here how to add a Working Holiday Maker Employee Read here how to add a FLAT Tax Employee Read here how to add a J.P.D.A Employee Read here how to add a Sole Trader / Contractor Once added, a Recipient…
Allocate an Employee Personal Superannuation Fund
New Features, Known Issues and Frequently Asked Questions » Employees » Allocate an Employee Personal Superannuation Fund
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Employee Superannuation Personal Contribution Details. If required, change these details…
The previous STP file has not been successfully submitted
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Post / Finalise / Complete your Pay Run » The previous STP file has not been successfully submitted
If you are receiving the above alert, your previous STP submission did not receive a response from the ATO or it was not submitted. Click Check to attempt submission If There is a problem loading the transaction data. Please contact e-PayDay Support displays,…
One or more Payees have been physically paid the correct amount; however, it was never reported to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » One or more Payees have been physically paid the correct amount; however, it was never reported to the ATO
As e-PayDay Legacy does not include the ability to process a Missed Pay Run, this type of correction is completed by either Rolling back to before the ‘issue’ occurred, entering the missing employee/s, posting the pay run and re-entering any pay runs…
Process an Out Of Cycle Pay Run for a Ceased Employee who has been underpaid by selecting an incorrect Pay Rate
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » Correct an Underpayment » Process an Out Of Cycle Pay Run for a Ceased Employee who has been underpaid by selecting an incorrect Pay Rate
!e-PayDay® Payroll Software Personnel are not registered Taxation or BAS agents and are unable to provide payroll advice. Therefore, please contact your Accountant/Bookkeeper before processing the additional payment in my next pay run to, firstly, ensure that you are…
How do I run a Paytotals, Paylines Health Check?
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run a Paytotals, Paylines Health Check?
Click Pay Day > Health Check > Check Paytotals, Paylines An alert will display detailing the number of PayTotalsDBIDs and will detail if there are errors.
How do I add a new Award Description / Classification?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I add a new Award Description / Classification?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Next to Award, click Edit (Pencil Icon). Click New. Enter the name of the Award or…
How do I mark a Superannuation Fund as Inactive?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I mark a Superannuation Fund as Inactive?
Superannuation Funds are unable to be marked as Inactive if there are any INACTIVE or ACTIVE Employees assigned. If there are TERMINATED Employees assigned to the Superannuation Fund that you are trying to mark as inactive, there must be no outstanding…
How do I access / edit an Employees Details while a pay run is active?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I access / edit an Employees Details while a pay run is active?
When composing the Employees Pay, click Edit (Pencil Icon) next to the Employees name. Make any changes as necessary. Click Save and Exit to return to the employees’ Pay Envelope.
Correct a mistake that has been reported to the ATO
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO
No matter what you call them, any changes to a previously reported pay run are called a “Fix” under STP. Rolling back a pay run is now only to be used as a last resort, not as a normal payroll procedure. With real-time reporting under STP, a rollback is not…
Set up your information for Single Touch Payroll Reporting, when you already have a BMS ID
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Set up your information for Single Touch Payroll Reporting, when you already have a BMS ID
!IF YOU WILL BE REPORTING YOUR PAYROLL DATA USING STP, PLEASE ENSURE INTERMEDIARY DOES NOT CONTAIN ANY INFORMATION OTHERWISE YOUR SUBMISSIONS MAY BE UNSUCCESSFUL. Click File > Edit then Government Click File > Company > Government Click STP Info. Click Click here…
How do I limit what Pay Slips I see?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I limit what Pay Slips I see?
Click Pay Day from the Side Bar. Click Pay Slips Click Configure. Click Toggle All to deselect all the Pay Slips listed in this window. Select Show Report for each Pay Slip you wish to have available for selection. Click Save then Exit.
How do I limit what Superannuation Reports I see?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I limit what Superannuation Reports I see?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Click Configure. Click Toggle All to…
Add a FLAT Tax Employee
e-PayDay Legacy Payroll Manual » Getting Started with e-PayDay® Legacy » Getting Started part way through the Financial Year (already STP Reporting) » Add a new Employee » Add a FLAT Tax Employee
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Add a FLAT Tax Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Add an Employee (FIRST New Icon) » Add a FLAT Tax Employee
!Before adding the Employee, we recommend 1. Review your Awards/Agreements to determine if a suitable Award/Agreement exists for this Payee. if not, Add a new Award/Agreement. 2. If the Payee has returned the Superannuation standard choice form (or another…
Add a Custom Employee Alert
New Features, Known Issues and Frequently Asked Questions » Employees » Add a Custom Employee Alert
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Employment. Navigate to Custom Employee Alert. Select the Alert Date. Select the Alert Message from the options below…
Where do I set an alert to display if the Super Guarantee Cap is reached?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Where do I set an alert to display if the Super Guarantee Cap is reached?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to Pay Run Warning Messages. Select Super Guarantee Cap is reached. Click Save then…
Employee’s Hours (QTY) are not being displayed on their Pay Slip
New Features, Known Issues and Frequently Asked Questions » Reporting » Employee’s Hours (QTY) are not being displayed on their Pay Slip
Typically this will be as the Employee and/or their Award & Agreement has been set to Salary. Verify which award the Employee is linked to, read here If required, Edit the Employee’s Award Click Awards & Agreements > Edit Awards & Agreements or Click…
How do I e-mail the Roster to my Employees?
e-PayDay® Legacy Explained » Employee Rostering (e-Roster™) » How do I e-mail the Roster to my Employees?
Click Extensions > e-Roster™. Once the Roster has been created by following How do I add a new Roster? do I add a new Roster?}, click Reports Select e-Mail e-Roster™ Spreadsheet Click e-Mail. The e-Mail Status window will display and as each employee is…
How do I add a new Cost Centre during a Pay Run?
New Features, Known Issues and Frequently Asked Questions » Processing Payroll » How do I add a new Cost Centre during a Pay Run?
When composing the Employees Pay, click Cost Centres. Click New. Enter an Abbreviation (short descriptive code) for the new Cost Centre. Abbreviation is limited to 8 Characters. Choose an existing Primary Cost Centre from the drop-down menu OR add a new Primary…
How do I add a new batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I add a new batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports…
Edit / Change / Update an existing Emergency Contact for an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Edit / Change / Update an existing Emergency Contact for an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click HR. Click Click here for e-Personnel™ Select the Emergency Contact to amend (click once to highlight). Click…
STP Reporting an incorrect Tax File Number for an Employee
Single Touch Payroll (STP) reporting explained. » STP Reporting an incorrect Tax File Number for an Employee
!Please Request Assistance from e-PayDay Support before completing the below procedure. Read here to open the Company you require. Read here to back up your current Company data, as this will be restored in a later step. Read here to manually reduce the YTD…
An error has occurred in modSupport: Set_VersionNo2_in Tax Scales
New Features, Known Issues and Frequently Asked Questions » Installation » Installation Issues » An error has occurred in modSupport: Set_VersionNo2_in Tax Scales
The Tax Scales database does not match the version of the software. This can occur if each of the client PC’s were updated, but the server was not. Obtain the latest Update here Once downloaded, right-click SUUP21XX.EXE and select Run as Administrator to…
How do I limit what Awards & Agreements I see?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » How do I limit what Awards & Agreements I see?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Navigate to Type. Change Type from All to Casual. Commission. Full Time. Part Time. Salary.
Employee BarCode/s (Employee Code)
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Employee BarCode/s (Employee Code)
Preview an example of the Employee BarCode/s (Employee Code) Report here The Employee BarCode/s (Employee Code) Report details Company Name Pay Location Employee Name Employee Clock ID The Employee BarCode/s (Employee Code) Report allows you to select from the…
How do I turn my e-Cost™ alert on or off?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I turn my e-Cost™ alert on or off?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to e-Cost™ To turn the e-Cost™ alert on, untick Hide e-Cost™ Extension Key missing…
Employee Listing
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Employee Listing
Preview an example of the Employee Listing Report here The Employee Listing Report details Employee Code Employee Database ID (DBID) Employee Name Pay Period Job Title Pay Location Status Award ID Termination Date Date last paid The Employee Listing…
Employee Masterfile
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Employee Masterfile
*The Employee Masterfile Report can also be exported for use with EnableHR. Please follow How do I export the Employee Masterfile Report? Preview an example of the Employee Masterfile Report here The Employee Masterfile Report details all Information contained in the…
Employee Transactions
e-PayDay® Legacy Explained » Reports Menu » Reports Overview » Employee Transactions
Preview an example of the Employee Transactions Report here The Employee Transactions Report details Employee Code Employee Name Pay Location Pay Run Posting Date Gross Tax Net Ordinary Pay and Public Holidays Personal Leave Annual Leave Long Service…
How do I view only Monthly Employees?
New Features, Known Issues and Frequently Asked Questions » Employees » How do I view only Monthly Employees?
Click Employees > Edit Employees or Click Employees from the Side Bar. Navigate to Pay Period. Select Monthly.
Where do I set Superannuation Contribution Limits?
New Features, Known Issues and Frequently Asked Questions » Awards & Agreements (Rates, Rules and Employment Conditions) » Where do I set Superannuation Contribution Limits?
Click Awards & Agreements > Edit Awards & Agreements or Click Award & Agreements from the Side Bar. Select the Award or Agreement to edit (click once to highlight). Click Edit. Click Superannuation. Navigate to Preset Contribution Limits. In Guaranteed Minimum…
How do I delete my Company Logo?
New Features, Known Issues and Frequently Asked Questions » Company / Companies » How do I delete my Company Logo?
If your Company is not already open, Open your Company Once your Company is open; Click File > Edit or Click File > Company > Company Details. Navigate to the Company Logo. Click Delete.
Print the Employee Hours Summary for a specific Employee/s
New Features, Known Issues and Frequently Asked Questions » Reporting » Print the Employee Hours Summary for a specific Employee/s
Click Reports > Print Reports or Click Reports from the Side Bar. Select the Employee Hours Summary Report. Navigate to Report Selection Criteria. Change Report by from Active Employees to *Specific Employee/s. Select the Employee or Employees your require by…
Remove an allocated Pay Rate, Allowance or Deduction from an Employee
New Features, Known Issues and Frequently Asked Questions » Employees » Remove an allocated Pay Rate, Allowance or Deduction from an Employee
Click Employees > Edit Employees or Click Employees from the Side Bar. Select the employee to edit (click once to highlight). Click Edit. Click Pay Run. Click Pay Setup. Select Basic. Navigate to Selected Pay Rates, Selected Allowances or Selected…
Cease a Working Holiday Maker (WHM) Employee and reinstate as a Foreign Employee
e-PayDay Legacy Payroll Manual » Pay Run Procedure » Correct a mistake that has been reported to the ATO » An Employee has been set up incorrectly » Cease a Working Holiday Maker (WHM) Employee and reinstate as a Foreign Employee
!If pay runs have already been processed for this employee, you will need to seek advice from your Accountant or Bookkeeper regarding their tax liability and discuss it with your employee, as it may mean they require additional tax to be deducted to ensure a tax bill…
How do I run a YTD Balances against Transactions Health Check?
e-PayDay® Legacy Explained » Pay Day Menu » Pay Day Overview » Pay Day Health Check » How do I run a YTD Balances against Transactions Health Check?
Click Pay Day > Health Check > Check YTD Balances against Transactions An alert will display detailing the total of all pays YTD compared to the Employee Balances and will detail if there are errors.
How do I mark a previously Inactive Superannuation Fund as Active?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I mark a previously Inactive Superannuation Fund as Active?
Click Super Manager > Edit Fund or Click Super Manager from the Side Bar. Select the Super Fund to edit (click once to highlight). Click Edit. Navigate to Active and click once to select. Click Payment Click Edit. Update Fund Paid as required. Update the…
How do I print a previously created batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I print a previously created batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports Selection… Click…
How do I rename a previously created batch of Superannuation Reports?
New Features, Known Issues and Frequently Asked Questions » Superannuation Funds » How do I rename a previously created batch of Superannuation Reports?
Click Super Manager > Print > Fund Reports or Click Super Manager from the Side Bar. Select one Super Fund (click once to highlight), Multiple Funds (Hold SHIFT or CTRL and select) or click Select All. Click Reports. Navigate to Batch Reports Selection… Click…
Display alert if an Employee has fixed $ amounts in FAST-Bank™ and is being paid leave
New Features, Known Issues and Frequently Asked Questions » Company / Companies » Display alert if an Employee has fixed $ amounts in FAST-Bank™ and is being paid leave
Click File > Edit > Preferences or Click File > Company > Company Preferences Navigate to Pay Run Warning Messages. Select Employee has fixed $ amounts and is being paid leave. Click Save then Exit