Virtual Keypad allows you to run reports that give you information about your system’s events. In Reports, you can either run a quick report or a custom report. You can only run or receive reports for systems that you can access.

Learn how to run reports by completing the following steps.

Run a Quick Report

  1. Go Reports > Quick Reports.
  2. In the Report dropdown, choose one of the following options:
    • Today’s System Events
    • All Troubles and Alarms
    • All System Users
    • All System Profiles
    • Arming/Disarming Exceptions.
  3. The report will be auto-generated and displayed on the screen. To export the report as a CSV, PDF, or XLSX (Excel Spreadsheet), select the appropriate option in Export near the bottom of the page. Your report is sent in an email.

Run a Custom Report

  1. Go Reports > Custom Reports.
  2. Press the Add icon.
  3. Name the report.
  4. In the calendar, choose a date for the report.
  5. In Systems, choose systems for the report. To remove a system, press the Close icon next to it. To add another system, press the Add icon.
  6. In the events dropdown, choose All Events, Alarms, Arming/Disarming, Arming Exceptions, or Troubles.
  7. Enter other information as needed, such as Zones, Users, or Types.
  8. If you want to schedule this report to run automatically and sent to you as a PDF, press Schedule.
  9. Press Run.
  10. To edit the report, press Edit. After you’ve made your changes, press Run.