With administrator tools, you can add app users to your systems. The app users that you create will be able to access your systems from the Virtual Keypad app, depending on the permissions that you grant them. Learn how to manage app users by completing the following steps.

To access app users in admin tools, log in to VirtualKeypad.com and press Admin near the upper right corner of the screen. In the menu, select App Users.

Add an App User

  1. Go to Admin > App Users.
  2. Press the Add icon.
  3. In Email, enter the app user’s email address.
  4. Choose an option from Authority Level.
  5. If you want the user to receive camera clips, select Automatically send camera clips when they are created.
  6. In System Permissions, select the systems that you want the app user to access. Edit permissions for the system as needed.
  7. Press Save.

Edit an App User

  1. Go to Admin > App Users.
  2. To edit an app user, select the Edit icon in the row of that user.
  3. To change system permissions, go to System Permissions > Edit.
  4. Select a system group or Ungrouped Systems.
  5. Select All Systems or a specific system.
  6. Change permissions as needed, then press Save.

Delete an App User

  1. Go to Admin > App Users.
  2. To delete an app user, select the Delete icon in the row of that user.
  3. A dialog pops up to confirm your decision. To delete the user, press Confirm to delete the user.

Reset an App User’s Password

  1. Go to Admin > App Users.
  2. To reset an app user’s password, select the Reset Password icon in the row of that user.
  3. A dialog pops up to confirm your decision. To reset the app user’s password, press Confirm.