The Settings section provides personal preference options for your app.

Rename System
Tap your system name to rename your system.

Default System
Make the current system the first one displayed when opening the Virtual Keypad app.

Save User Code
Allow the app to remember your user code. When activated, you won’t need to re-enter your user code every time you log into this system.

Temperature Units
Change how the thermostat feature displays the temperature. Toggle to choose between Fahrenheit and Celsius.

Full Screen (Android only)
Make the app go full screen. The Menu collapses as a result.

Today Widget (iOS) or Widget Settings (Android)
Select one of the widget selections to display arming options and choose favorites. Turn on the Show History toggle to enable the Show History Widget.

(Android only) Toggle on Show Cameras to enable the Cameras Widget. iOS devices automatically have the Camera Snapshots Widget enabled in the Today Widgets Menu.

Change Password
Change your existing password. The new password must contain a minimum of 10 characters and two of these four types of characters:

  • Lowercase letters
  • Uppercase letters
  • Numbers
  • Symbols

Push Notifications
Receive push notifications for your system. You can toggle on Alarms, Troubles, and Arms/Disarms.

Snooze Sensor Activity
Snooze push notifications related to sensor activity for an increment of time.

Optimize Z-Wave
Improve device performance by optimizing the communication of devices on a Z-Wave network. This feature can be useful when devices stop communicating properly with a system, like when a Z-Wave light is moved and stops working.

Select the zone chime for the zones connected with your system. You can select Ascend, Descend, Doorbell, or Off.

Sensor Reset
The Sensor Reset button enables you to remotely reset system sensors when a user has Sensor Reset permission. Pressing this button performs the following actions:

  • Reset fire and smoke sensors
  • Reset fire and fire bell outputs
  • Reset fire and supervisory alarms
  • Reset panic sensors
  • Reset ambush outputs
  • Reset glassbreak sensors
  • End a lockdown (also requires Lockdown Override permission)
  • Reset LOBAT (low battery) after replacing batteries in wireless devices

Geofence Devices
Delete devices no longer used with the app.

Login with Touch ID/Face ID (iOS) or Fingerprint Authentication (Android)
Toggle on to use fingerprint or facial recognition to log in to the app.

Disarm requires Touch ID/Face ID (iOS only)
Toggle on to require user to use Touch ID or Face ID to disarm.

Fingerprint Disarm (Android Only)
Toggle on to use fingerprint for disarming.

Online Help
Open the online help files for the app.

Terms and Conditions
Open the terms and conditions for the app.

Sign out of the app.

Local System Settings

Some settings are saved in local system programming and cannot be accessed from Virtual Keypad. These include time (clock), volume, and chime settings. To change these settings from your keypad, refer to the appropriate guide for your system type: