Complete the following steps to contact your security company through the Virtual Keypad app:

  1. Tap the Menu icon.
  2. The menu options appear, along with your security company’s logo at the top. Tap your security company’s logo.
  3. Contact information for your security company appears. Choose one of the following contact options:
    • To immediately call your security company, select the phone number.
    • To send an email to your security company, select the email address.
    • To visit the company’s website, select the Website icon.
    • To connect with your security company‚Äôs social media sites, select the Facebook or Twitter icons.
  4. To return to the previous screen, select Back.