Although you do not get the notification about the Q-tag alarm in real time, SmartView has the capability to send notifications about the Q-tag excursions reported against Q-tag Alarms. As soon as a Q-tag data file is uploaded to the system, the system will send a notification about the Q-tag alarms reported in it.
If a Q-tag is associated with a Shipment and an Event Profile with recipients defined is added to the shipment prior to the Q-tag file upload, then as soon as Q-tag file is uploaded, the notification email about the Q-tag will be sent to the recipients defined in the shipment profile.
Below is an example of the Q-tag excursion notification email:
However, the notification email about the Q-tag excursion will be sent to the main contact (e.g. Site Manager) instead of the recipients in the event profile, in the following cases:
- Prior to the data file upload, if the Q-tag is not associated with a shipment prior to its data file upload
- Prior to the data file upload, if no Event Profile is added to the shipment to which Q-tag is already associated with.