Notification if the network is offline
The Customer (Site Contact) will receive a notification in any case if the network is offline for more than 60 minutes.
If the notification is turned on by default it cannot be changed in the backend of smartview. Please contact email@example.com if you want to turn OFF/ON network notification at all.
Notification for a location
If a Sector of a Location is offline the contact person of the location will be notfied per Mail (eg. people on site)
Notification for a sector
When sector offline monitoring is enabled smartview will send e-mail notifications to smartview users. This functionality can be configured for each sector, including time interval and recipients. Press Modify on the right.
Notification for a device
The notification for devices can be set ON or OFF.
If it is ON the notification will be sentd to the user defined above within the notification recipients.
Location User question mark – This user(s) will be used for the location offline/online notifications.