SmartView allows you to document additional information about an excursion. You can note down the Root Cause of an excursion and the corrective Action taken for the excursion.

You have various options to document the Root cause and Action for an excursion:

From the homepage

You can easily modify an excursion from the homepage, by clicking on the and then choose ‘Modify Excursion’. You can then add the Root cause and Action taken in the designated fields and click on to save your changes.

From the Excursion overview

From the Excursion list, you can choose to modify your excursion by clicking on the and choose ‘Modify Excursion’ as instructed in the previous video.

From the ‘View Excursion’ page

When clicking on the Excursion ID (either from the E-Mail notification or from the Excursion Overview) you will be redirected to the Excursion Details screen. Click on to modify your Excursion.

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