Issue: You received an email from PayPal stating “Subscription Payment Failed” and need to update your subscription with a new credit card.
Solution: After you add a new credit card to your PayPal account, you also need to update the funding source to this subscription with your new credit card or bank account.
- Login to PayPal and click More.
- Enter email@example.com in the Email Address and click Search icon. This will find your payments to ASellerTool. Click on “Recurring payment to ASELLERTOOL, INC.”
- In the subscription page, click the subscription number link.
- Select your new credit card or bank account as the new funding source for this subscription and click Update Information.
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