Issue: After you install the driver, the computer still cannot recognize your TSP printer like the screen below. Please check the solution.

Solution: The printer is in Epson emulation. Turn it off and remove the small panel (1) on the bottom and move dip switch 1 on the group of 10 to the ON position (2). Then turn back on and windows should install the driver.

Need more help with this?
If you have any questions this tutorial doesn't answer, please contact us here!

Thanks for your feedback.