Take a screenshot of your phone

  1. Follow this instruction to take a screenshot of your iPhone
  2. Send your screenshot to support@asellertool.com or you can upload the picture to a web host like Dropbox.

Take a screenshot of your computer screen

  1. Move your mouse to click on the screen area you want to capture.
  2. Press Alt + Print Screen (PrtScn) buttons on the keyboard at the same time to capture the screen.
  3. Click https://snag.gy/.
  4. Press Ctrl + V buttons at the same time to upload the image to snag website.
  5. Snag will give you a link such like https://snag.gy/Bz1zWC.jpg. You send that link to us via chat or email.

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Please do not use this for support questions.
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