Error Codes


Solution: It’s in a restricted category for your seller account and you can’t sell it. You can request approval by adding it manually here. After that, you can add it again. If you still have the same error and you can add it manually on Amazon seller central, then it is Amazon API issue. You can try to add this item tomorrow.

202: Unsupported option intendedBoxContentsSource =2D_BARCODE

Solution: You need to enable 2D barcode option for box content on your Amazon Seller Central page. Please follow this link to enable your 2D barcode option. It is a one-time effort. After you enable 2D barcode option for your box content, you can continue to create the FBA shipment.


Solution: You have the same item in your stranded inventory at this moment. You need to activate this item from your stranded inventory first. After that, you can add this item again. Please follow this link.


Solution: You need to add this item in Amazon seller central first. Then you can add this item again in TurboLister.


Solution: Please follow this link


Solution: Please follow this link


Solution: Please follow this link


Solution: This SKU already exists in your inventory. You need to change the SKU for this item. Please try to do the following to change SKU.

  1. In the Add screen, increase SKU suffix number
  2. Change SKU Prefix (Optional)
  3. Add average sales rank or sales count in your SKU (Enable them in Menu -> SKU Settings). It is highly recommended to add that info to your SKU for better analyzing and repricing.
  4. After you change the SKU, you can try to add this item again.


Solution: Make sure SKU is unique among each item.


Solution: to be added


Amazon does not allow you to mix certain items together in one shipment.


  1. Move items that give you the “INCOMPATIBLE_PREPOWNER” error to the holding bin.
  2. Create a shipment for the remaining items.
  3. Move items from the holding bin back to the shipping screen.
  4. Create a new shipment for those items only.


Solution: to be added


This SKU is not in your FBA Catalog. Solution: Change the product to Fulfilled by Amazon. Launch to Amazon and wait a few minutes. Then retrieve the FNSKU by executing the action Get FNSKU.


Solution: Not all products are eligible for Stickerless Commingled Inventory. Most notably in grocery, health and beauty, and media products must always be labeled. Amazon is always evaluating categories and products and may change the eligibility for products at any time.

Add the item to the FBA Shipment in SellerCentral. After adding the item the following message may be returned (along these lines): This product is not eligible for stickerless commingling. This product requires labeling to be received at our fulfillment centers. Select: “I agree to apply labels to these products.”


Solution: Based on your seller account, you are restricted to list this item. You can request Amazon approval. If Amazon approves, you can list this item again. You need to log in to your Amazon seller central page and add this item to request approval. The link is here.

216: You must include a valid ShipmentId with a call to the CreateInboundShipment operation

Solution: You did not create a shipment based on the shipment plan requested from Amazon within 48 hours, so the shipment plan is expired. You need to click the “Reassign All” button in the TurboLister Ship screen to request a new shipment plan from Amazon for your pending items. After that, you can proceed to create a new shipment based on this shipment plan.

217: AuthToken is not valid for SellerId and AWSAccountId

Solution: Your MWS authorization with ASellerTool Inc. is expired. You need to authorize your MWS account again. Please click here. After that, you can continue to use TurboLister.


Solution: Amazon does not allow you to ship this item during 5/1 to 9/30. Please see detail here.


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