Downloading the database through Public Wifi (Ex. Hotel, Library, Restaurant).

  1. After you connect to the Public WiFi, you need to use your phone’s browser and go to any webpage like www.google.com.
  2. Sometimes, it will navigate to the WiFi provider’s website to ask you to accept its terms. Please make sure you agree and continue.
  3. If you have access to any webpage like www.google.com, then your phone is connected to the Internet. You can now continue to Scoutly’s download screen to download the database.

Common error messages while using Public Wifi or an Unstable Internet Connection:

  • “NameResolutionFailure” – This message means the app can’t resolve the DNS domain name it is connected to. In most cases, this is either caused weak internet connection or a restriction placed by the network’s administrator.
  • “Not supported Content-Type in the response” -

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