Akkadian Manager version 5.0 is a major release bringing many great new enhancements:

  • New user interface
  • Enhanced provisioning experience
  • Support for secure LDAP
  • Device registration status
  • New dashboard
  • Enhanced search

Please watch the video for an overview of all the great new features and enhancements.

Akkadian Provisioning Manager Release 5.0.7.145

Task ID Name Description Type
APM-5127 Fixed an issue where you can upload an empty CSV for bulk provisioning Bulk provisioning should not allow a user to upload and attempt to process a blank CSV. Defect
APM-5144 Fixed an issue where Filter Templates with Hunt List/Line Group were preventing items from loading at provision Filter Templates were improperly preventing items from loading for jobs that contained Hunt List and Line Groups. Defect
APM-5134 Fixed an issue where default site was not working properly when user did not have access to the associated Service Group System needs to properly handle when the user does not have access to the Service Group associated with the default site. Defect
APM-5143 Fixed an issue where Edit Phone template will not update the Owner User ID to anonymous when the setting is unchecked The Edit Phone template should support removing the Owner User ID from the device. By unchecking the Assign Owner User Id, the edit template will not set the phone to anonymous Defect
APM-5132 Fixed an issue where Mobility User ID was missing for some device types Certain device models that support the Mobility User ID were missing the field. Defect
APM-5142 Fixed an issue where route partition was not be specified on a delete line job in Search Services The delete line function in Search Services was not sending the route partition to CUCM when deleing a line. Defect
APM-5135 Fixed an issue were Search Services was showing edit AD button when AD user does not exist When an AD user does not exist, Search Services should not show the Edit AD button for the user. Defect
APM-5129 Fixed an issue where Bulk Provisioning was not supporting DN aging Deleting in bulk was not honoring the DN aging settings for the DN pool. Defect
APM-5130 Fixed an issue where Mobility User ID was not being set in Search services The assign mobility User ID was not functioning properly in Search Services. Defect
APM-5136 Fixed and issue where Edit templates were improperly setting all fields with a checkbox to true All settings with a checkbox in edit templates were submitting a value of true or check even if they were not set in the edit template. Defect
APM-5153 Fixed an issue where downloading SSO Public Cert ““sp.crt”“ was actually generating a CSR The download existing SSO cert was improperly generating a CSR as opposed to downloading the existing certificate. Defect
APM-5150 Fixed an issue in Search Services where the Device field should not be present when no devices are marked as visible Search Services should not present the device field when no devices are marked as visible in the job Defect
APM-5001 Fixed an issue where Jabber device name validation was conflicting with Global Variable functions Global Variable functions provide the ability the prevent Jabber device names from being provisioned with invalid naming conventions. Search Services was using a built-in length validation which is no longer necessary and could incorrectly prevent provisioning. Defect
APM-5065 Fixed an issue in Deployment Manager which prevented certain tables from displaying properly on templates Deployment Manager was not rendering certain configuration tables such as the call forwarding table in Line Templates. This issue was fixed and all tables are now rendering. Defect
APM-5193 Fixed an issue where Jobs with multiple devices selected in a group was only provisioning one device When running Jobs with multiple devices in a groups, only the first device was provisioned regardless of how many were selected Defect
APM-5141 Search Services – allow user to display the line call forwarding information in Search Services Search Service now allows visibility to the call forwarding status of a line. Enhancement
APM-5128 Search Services – Added support for Prefix and Suffix to all fields In certain cases a prefix and or suffix may be required in additional to the attribute in search services Enhancement
APM-5138 Search Services – Add dependency between Jobs and Search Services When viewing a Jobs, there is now an indication the Jobs is used by a Search Service function. If the Job is updated, a warning will be displayed to reverify the Search Services task. The Job also cannot be deleted until the Search Service task has been remapped to another Job or deleted. Enhancement
APM-5137 Search Services – Added the ability edit call forward destination for lines Added the ability in Search Services to edit the call forward destinations for lines in Search Services. Enhancement
APM-5131 Enhanced Rollback to support rolling back Home Cluster, UC Service Profile, and user group assignments settings for end users “Rollback now support rolling back the Home Cluster, UC Service Profile, and user group assignments settings for end users. Enhancement
APM-5152 Enhance API to support receiving fields in any order Enhanced the API to support receiving fields in any order. In the past fields has to be submitted in specific order as provided by the Get template API call. Enhancement
APM-5154 Enhanced SSO configuration to support additional security parameters Added additional security parameters to the SSO configuration to expand the integration capabilities Enhancement

Akkadian Provisioning Manager Release 5.0.6

Task ID Name Description Type
78be0n Fixed an issue where Search Service Offboard job was not reporting details of all deleted items Offboard jobs run via Search Service were only logging summary data and not properly including all the items that were deleted. Bug
ammrux Fixed an issue where error occurs during a provisioning job that is editing the SMTP Proxy Address in Unity Connection A java script error was produced when trying to run a job that is editing the SMTP proxy address in Cisco Unity Connection. Bug
arggau Fixed an issue where rollback was not showing up for jobs with Phone Activation Codes on CM 12.5+ Rollback was missing entry for device activation codes (it uses a separate specific AXL command) and as such was excluding all jobs with phone on CM 12.5 from rollback actions. Bug
arfbtx Fixed and issue where searching with all sites create a loop back to the Dashboard In HCS/Sites mode, using the search on the dashboard in the ‘All’ state (ie. no selection on the left navigation) will cause a loop which direct back to the dashboard. Bug
9ajeh3 Fixed buggy behavior with Audit Trail on Dashboard This ticket addresses multiple behavioral issues with the audit trail table.
On the dashboard and in the reporting page, the audit trail and restored audit trail tables are initially sorted by service group in descending order. They should be sorted by date in descending order.
Rolling back a job causes the table to switch from being sorted by service group descending to performance date descending, causing potential confusion.
Changing the table to the second page causes the table to switch from being sorted by service group descending to performance date descending, causing potential confusion.
Viewing the status of a rolled back job causes the status text color of completed jobs in subsequently opened status modals to appear blue instead of green.
Sorting the audit trail table by clicking the table header multiple times causes multiple click handlers to be set on jobs in the restored audit trail table. This causes multiple network requests to be sent when trying to view the status of restored audit trail jobs. Rolling back any jobs besides the first rolled back job without refreshing the page does not correctly change the status of the job from Completed to Rolled Back in the table. The status is correctly updated in the modal, however.
Bug
9cnfep Fixed an issue werhe notification devices on Unity Connection are updating when not requested APM was executing an update to SMTP and HTML notification devices regardless if Active_SMTP or Active_HTML fields are enabled or not and even if they should not be executed on update (editing template) when those sections are not enabled. Bug
b2gv29 Fix issue with js show/hide and bootstrap flex row Apply java-script show/hide functions to a bootstrap flex row brakes it. This issue is present in some edit templates. Example – The Call Pickup Group MAC template: Call Pickup Group Members hidden field override_callpickupgroupmembers was not being saved properly on template creation. Bug
8ygc02 Fixed an issue where failed UCCE agent edit jobs are not being logged Jobs which included edit UCCE agent tasks were not being logged in the audit trail. Bug
90dwxj Fixed an issue where UCCE agent edit template automatically populates Default Skill Group field The Default Skill Group was always populated even if the user did not configure it. This can lead to the value accidentally being saved in the template. Bug
8yn90r Fixed an issue where existing WebEx Meetings information was showing Alternate Host information When a WebEX Meetings user has an Alternate Host assigned, the existing configuration when provisioning shows the Alternate Host information instead of the selected user. Bug
apg9kk Fixed an issue where Webex Teams with Meetings enabled produces an error when accessing a template When loading a WebEx Teams template with Meetings enabled an error is thrown due to a database issue. Defect
aygg52 Fixed an issue where DN Pools were not loading properly for Site Template line 2-10 The DN pool was no longer functioning for additional lines (2-10) with Site Templates. Defect
aupchw Fixed an issue where HCS version of Provisioning Manager should not show Enterprise updates Provisioning Manager was showing Enterprise update when in HCS mode which could lead to an improper update from being applied. Defect
98nd7k Fixed and issue where entering non-numeric value in the port field of the LDAP configuration should produce an error Users should be prevented from entering a non-numeric value in the port filed of the LDAP configuration section. Defect
8ejpd1 Fixed an issue where a error message RDP should be associated was preventing Edit Remote Destination Jobs from running Edit Remote Destination jobs were not running and returning a message of RDP should be associated. Defect
8me2yk Fixed an issue where an offline application server was preventing Global Variables from populating Global Variables were not auto-populating if an application such as PCCE was off line but configured in the Service Group and not used by the JOB. Defect
ajmna3 Fixed an issue where Dashboard search is not finding users with special characters Searching for an exact userid that contain special characters, such as @, it does not return any results. Defect
5c49tj Fixed an issue where all Site Templates configuration data was lost when there was an error saving Site Template data was lost if there was an error when attempting to save. Data will not remain persistent and allow the error to be addressed. Defect
6uep4k Fixed an error in Visual Phone Editor produced when updating a phone with a line that has more than one user associated When a line has more than one user associated, Visual Phone Editor was producing an error. Defect
5c49rj Fixed an issue where Search Service not allowing provision of multiple devices of the same type Search Services was preventing adding devices of the same type to a user. For example, if a user already has a Cisco 8865, an additional 8865 could not be provisioned. Enhancement
7gh3bt Added the ability to archive the API log Added the ability to archive the API logs so they do not consume too much disk space. Enhancement
aekcrr Added support for Device Activation Codes in the Self Service portal Users can now view Device Activation codes in the self-care portal. If an activation code is generated on a device, it will automatically show for the assigned user in the portal. Feature
8ej4fb Added support for configuring abbreviated speed dials in the self-care portal and using visual phone editor Visual Phone Editor and the self-care portal now supports the ability to configure and manage abbreviated speed dials. Feature
9ann60 Added support editing Microsoft Active Directory users Added the ability to edit Microsoft Active Directory users using Search Services. See documentation for more details. Feature
5c420q Added support for universal Site Templates Add the ability to support Universal Site Templates (UST). USTs will provide for the reduction of Site Templates by using Variables. See the documentation for more details. Feature
9anwn1 Add support for deleting Microsoft Active Directory users Using Search Services, Active Directory users can now be deleted as part of offboarding jobs Feature

Akkadian Provisioning Manager Release 5.0.5

Task ID Name Description Type
a8nrye Fixed issue with service group API call Service Group API call was failing and returning invalid data. Defect
9cf3br Fixed issue where cross-cluster self-service search stops when a cluster is offline If a CUCM server in one of the Service Groups included in the cross-cluster self-service search criteria was offline, the process would terminate. This issue has been corrected and the search will continue on to the other clusters. Defect
9jhz6z Fixed issue where disable speaker settings not working correctly within edit device templates In certain cases, the disable speaker settings not applying correctly when using a edit device template. Defect
9enrc7 Fixed issue with SSO certificates upload process SSO certificates should be renamed to the standard naming convention during the upload process and this was not happening correctly. Defect
84kagu Fixed issue with importing Device Profile template In some cases a Device Profile template that was exported from APM could not be imported back into APM due to incompatible settings. Defect
8wj8yx Fixed issue where backup and restore was not supporting SSO certificate The backup and restore process for SSO (SAML) was not backing up the SSO certificate. Defect
9rkfq3 Fixed issue where Cloud Connector configuration was missing “Use only for Phone Control” checkbox in CUCM Integration “Use only for Phone Control” checkbox in CUCM Integration was missing in the UI for APM version 5.0 Defect
94mc6f Fixed issue where List Global Variable “Type In Data” not working “Type In Data” option for List GVs was not working. Defect
8ekhmx Fixed an issue where Site Template DN Pool was not applying when “Auto Assign Extension” was enabled on the line template When auto-assign is selected on the Line Template, it was preventing the Site Template DN Pool from presenting properly to the provisioner. The workaround is to disable auto-assign as this is not technically supported with Site Template. Defect
7udccg Fixed an issue where leaving “Logged into Hunt Group” unchecked in device template does not clear the filed in CUCM when provisioning When the “Logged into Hunt Group” was unchecked in the APM template, it was not updated during provision in CUCM and left as the default, which is checked. Defect
9ykvwg Fixed an issue when toggling phone types in APM template between telepresence and non-telepresence devices Because of a difference in the product specific configuration between telepresence and non-telepresence devices, the APM web page could lock up when toggling the device type in the template. Defect
8jmq7r Fixed an issue when using “convert to local” with auto-offboard where the user was marked as inactive When converting users to local from ldap, the goal is to preserve the user configuration. As part of this conversion process, APM should have been change the user status to active. This was not occurring and the users were being deleted as part of the CUCM garbage collection process because they were marked as inactive. Defect
5c44ga Fixed an issue with Voice Mail Profile field when deploying a template from Deployment Manager to aPM Voice Mail Profile setting was not be applied when APM template was created by Deployment Manager. Defect
5c44fz Fixed issue where speed dials are not removed when deice is overwritten by APM Speed dials are now removed from the target device when APM overwrites the existing device with a new configuration Defect
9anjzy Added new device pack for CUCM 12.5 Added new device pack to APM which included new XML and XConfig files for WebEx desktop pro device. Enhancement
5m8r0r Added SMTP proxy support to CUC template Added support for configuring multiple SMTP proxy addresses for Unity users. Enhancement
7rd42j Add support for filtering Hunt Groups and Line Groups by name Added support for Hunt Groups and Line Groups in filter templates. Enhancement
7gcttz Search Services – remove VM requirement for onboard Jobs A VM server is no longer required in onboard jobs for Search Services. Enhancement
5c420v Feature Enhancement – Add more AD attributes and custom ones for GV LDAP lookup Added the ability to use additional and custom AD attributes for GV LDAP lookups. Enhancement
7mdczf Add SIP Profile field to Site Template Add the SIP Profile option for devices to Site Template. This will apply to SIP devices only. Enhancement
96nay8 Added support for setting user password during Active Directory user provision Allow user to set AD user password when provisioning AD user. Feature
5c422r Added support for CUCM 12.5(1) Device Activation Codes Added support for creating, viewing and editing device activation codes in APM. Feature

Akkadian Provisioning Manager Release 5.0.4

Task ID Name Description Type
8gmpxd License banner message not showing icon correctly When the license usage is reaching the allowed maximum, the license banner on the provisioning page is not showing the icon correctly on the banner. Bug
8aka28 Logging – After restoring archived log data the end user is unable to access restored log list After logs are restored from an archive, the end user will receive a 400 error when trying to access the logs. Bug
8jmquc Fixed an issue where Call Pickup Group name should not be required. Fixed an issue where the Call Pickup Group Name field was set as required when it should not be. Bug
7pjt0y Fixed an issue where user is able to run provision jobs without clearing the previous job. In some cases a user is allowed to provision without clearing the previous provision job. Bug
98dg1u Fixed an issue where changing sites does not properly change the service group. If Site was changed the Service Group will no update for some pages. Bug
82cpxx Fixed an issue where Visual Phone Editor Phone Control and Delete Line Icons show when users don’t have permissions. When a user does not have permissions to a function in Search Services, the icon for that action should not be displayed. Bug
8pn5jh Fixed an issue where APM was not supporting the new PCCE 12+ deployment types. When trying to add PCCE as an application server, a message is return saying “Deployment type not supported”. APM was updated to now support these additional deployment types. Defect
8md8eu Fixed an issue where emails were not being sent if the Email Template did not contain at least one Provisioning Variable. If the email template did not contain at least one variable used in the provision, an email was not sent. Defect
8rhv18 Fixed an issue where data in Akkadian Deployment Manager was not rendering correctly. Some fields and labels were not rendering properly in Akkadian Deployment Manager due to an API change that need to be updated. Defect
8jmmg0 Fixed an issue where you cannot run an edit PCCE job due to an issue with data in the template. The PCCE edit template has static data stuck in the template, preventing the edit PCCE job from running properly. Defect
7cfn7t Added support for multiple SSO certificates to support multiple SSO providers. Include the multi-certificate option in SSO. Allow changing the NameID Format for the service provider’s requested subject. Enhancement
5dyjjx Add backup notification to admin dashboard Add a notification showing the last time a backup was run and a warning is the system has not been backed up in the last 7 days. Enhancement
60ewcw Add support for global Self-Service URL with dynamic cluster selection. Added ability to have a global URL to search across 10 UC clusters and direct the end user to the correct service group. Enhancement
8uky8a Added support to search across multiple Service Groups to APM Search. Add option to select All from Service Group drop-down. This will allow user to search for items across all Service Groups and display the Service Group as part of the results. Enhancement
7rczfc Added security enforcement to Search Services. Added support for standard security enforcement to Search Services. Enhancement
6g9dt5 Added support for Microsoft AD provisioning. Add support for provisioning users in Microsoft Active Directory. Feature

Akkadian Provisioning Manager Release 5.0.3

Task ID Name Description Type
7ph7qm Site Templates – Drop-downs are allowing for user to input their own values Fixed and issue where site template drop-down fields were allowing for user input. Defect
7rgvga Reporting – After restoring archived reporting data the end user is unable to see job details Fixed and issue where restored archive data would produce an error when being viewed in the audit trail. Defect
82cc1b Reporting Manager / Query Data-sources List – Cannot upload CSV File Fixed and issue where when attempting to upload a valid CSV file in Reporting Manager, the system says the file is unsupported. Defect
7ehk38 Unable to filter hunt pilots based on CSS Fixed an issue where Hunt Groups were not being filtered by CSS using filter templates. Defect
7ghrdv Dashboard – Reporting Table is unable to sort by column Fixed an issue where Dashboard audit trail could not be sorted by column. Defect
7ghpmu Resorting table in reporting causes backslashes to appear before forward slash Fixed an issue where sorting the data in reporting would improperly rearrange data. Defect
7re42z 500 server error when searching for a user who has a Device Profile with a space in the DP name Fixed an issue where if you searched for a user with a space in their Device Profile name, Provisioning Manager was returning a 500 Error. Defect
7jaurm Device Template does not update when Importing existing data from a Cisco Spark Remote Device Fixed an issue where you could not import a Cisco Spark device data into a template. Defect
6pbfzk Disabling “Enable Product Type Prefix Mapping” within the GV config throws an error upon saving Fixed an issue where Provisioning Manager throws and error when trying to remove the Product Type Prefix mapping from a Global Variable. Defect
5c6n1k + symbol is not being accepted in LOD setting for External Mask Fixed an issue where the ‘+ symbol was not being accepted on the device LOD settings. Defect
7mdhf7 Dashboard Search is not displaying proper results Fixed an issue where the dashboard audit trail was not searching all the job data properly. Defect
80j72m Error when trying to apply Filter Template to User Group Fixed and issue where an error was received when attempting to apply a user group to a filter template. Defect
5c6mv8 Search Services – not displaying right functions when no onboard job is configured Fixed an issue where if no onboard job was configured in Search Services, the incorrect services options were displayed for an unprovisioned user. Defect
6ue62k IE11 Modal Display Issue In Templates > Job Builder Fixed and issue with the modal used in Job Builder in IE11 not displaying incorrectly. Defect
72bw8y Search Services – Add validation checks for Voice Mail and Device Name Search Services provisioning will now validate if a device already exists before provisioning and if VM is present in the job, will run user validation check for importable and existing users in Unity. Enhancement
7mdmw6 Add support for Akkadian Deployment Manager in APM Enterprise Add deployment manager access menu tab to sidebar for Provisioning Manager Enterprise. Enhancement
60ew43 Increase DN search across cluster to 10 clusters Increase the limit from 5 to 10 clusters for search DN across clusters. Enhancement
7pch7y Add the ability to upload CLI updates to APM application Added support for uploading the Appliance Manager CLI updates via Provisioning Manager. Enhancement
60eukp Add Site features to Provisioning Manager Enterprise Added the Site feature that currently existed in Provisioning Manager for HCS to Enterprise. The Site feature replaces Service Group selection with site select and also allows the customer to filter data by site. Feature
5c6mzr Add support for WebEx Control Hub Added support for using WebEx Control hub for WebEx Meetings. Originally Provisioning Manager only supported standard WebEx Administrator for user provisioning in WebEx meetings, but now supports the use of Control for managing users. Feature

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