You may need to restore a batch when:

1) Product feeds need to be resent
2) A private batch was prematurely closed before send feeds/create shipment
3) Support directs you to do so

To restore a batch, click on the batch name in closed batches and hit “restore”. You can restore and resend the feeds on a live batch or a private batch. It will restore as private so that the feeds can be sent without creating shipments.

A pop up window will ask if you want to Restore or Create a New Batch.

Select Just Restore and your new batch will appear on the List>Open Batches page with just the items you selected in it.

If you want to restore a batch but only want to do this for certain items in the batch, Creating a New Batch from a Closed Batch shows you how.

Need more help with this?
Don’t hesitate to contact us here.

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.