To deactivate a device go to the device Detail Panel and select Deactivate.

Device Detail Panel
Device Detail Panel

Confirm that this is the device you want to deactivate and click Deactivate Extension (or other device type).

Device Deactivation Panel
Device Deactivation Panel

The device is now deactivated and can be found on the correct Device Page i.e. on the extension page.

Deactive Extension on the Extensions Page
Deactive Extension on the Extensions Page

Please Note: A deactivated device cannot be reassigned until it has been reactivated, trying to do so will result in an error meesage.

Error Message for trying to Assign a Deactivated Device
Error Message for trying to Assign a Deactivated Device

To reactivate a device go to the device page, select the device and click Edit in the Device Detail Panel.

Device Detail Panel
Device Detail Panel

Change the device status from DeActivated to InStock and then click Save Changes.

Edit Device Panel
Edit Device Panel

The device will now be In Stock and can be assigned.

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