Lync Audio User Detail Report

Lync Audio User Detail Report Panel
Lync Audio User Detail Report Panel

This report provides a detailed record of all Lync Audio use for each user. It has a Directory Filter, Date Time Filter, Call Flow Filter, Call Type Filter, Response Type Filter, Large Report Filter, and an Extra Query Filter.

Figure 276 Lync Audio User Detail Report
Figure 276 Lync Audio User Detail Report

Lync Audio User Detail Report Page 2
Lync Audio User Detail Report Page 2

Features of Lync Audio User Detail Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. User the report is for
  7. Department the user is in
  8. Site the department is in
  9. Session sorted by Call Flow
  10. When the call occurred
  11. The number the call originated from
  12. How long the call rang for
  13. How long the call went for
  14. The type of call
  15. The number dialled
  16. The number that answered
  17. Location the call originated from
  18. How the call was responded to
  19. The cost of the call
  20. Totals for this type of call
  21. Totals for this user for all calls

Lync Audio User Summary Report

Lync Audio User Summary Report Panel
Lync Audio User Summary Report Panel

This report provides a summary record of all Lync Audio use for each user. It has a Directory Filter, Date Time Filter, Call Flow Filter, Call Type Filter, and a Response Type Filter.

Lync Audio User Summary Report
Lync Audio User Summary Report

Features of Lync Audio User Summary Report:

  1. Report Title
  2. Time Period of Report
  3. Response Type filter settings
  4. User the report is for
  5. Department the User is in
  6. Site the department is in
  7. Type of Flow for this session
  8. The type of call
  9. The number of answered calls of this type
  10. The number of abandoned calls of this type
  11. The number of rejected calls of this type
  12. The number of undefined calls of this type
  13. The duration of the call
  14. The cost of the call
  15. Totals for this call flow for this user
  16. Totals for the user for all calls

Lync Audio Department Detail Report

Lync Audio Department Detail Report Panel
Lync Audio Department Detail Report Panel

This report provides a detailed record of all Lync Audio use for each Department. It has a Directory Filter, Date Time Filter, Call Flow Filter, Call Type Filter, Response Type Filter, Large Report Filter, and an Extra Query Filter.

Lync Audio Department Detail Report
Lync Audio Department Detail Report

Lync Audio Department Detail Report Page 2
Lync Audio Department Detail Report Page 2

Features of Lync Audio Department Detail Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. Department the report is for
  7. Site the department is in
  8. Session sorted by Call Flow
  9. When the call occurred
  10. The number the call originated from
  11. How long the call rang for
  12. How long the call went for
  13. The type of call
  14. The number dialled
  15. The number that answered
  16. Location the call originated from
  17. How the call was responded to
  18. The cost of the call
  19. Totals for this type of call
  20. Totals for this department for all calls

Lync Audio Department Summary Report

Lync Audio Department Summary Report Panel
Lync Audio Department Summary Report Panel

This report provides a summary record of all Lync Audio use for each Department. It has a Directory Filter, Date Time Filter, Call Flow Filter, Call Type Filter, and a Response Type Filter.

Lync Audio Department Summary Report
Lync Audio Department Summary Report

Features of Lync Audio Department Summary Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. Department the report is for
  7. Site the department is in
  8. Type of Flow for this session
  9. The type of call
  10. The number of answered calls of this type
  11. The number of abandoned calls of this type
  12. The number of rejected calls of this type
  13. The number of undefined calls of this type
  14. The duration of the call
  15. The cost of the call
  16. Totals for this call flow for this department
  17. Totals for the department for all calls

Lync Audio Site Detail Report

Lync Audio Site Detail Report Panel
Lync Audio Site Detail Report Panel

This report provides a detailed record of all Lync Audio use for each Site. It has a Directory Filter, Date Time Filter, Call Flow Filter, Call Type Filter, Response Type Filter, Large Report Filter, and an Extra Query Filter.

Lync Audio Site Detail Report
Lync Audio Site Detail Report

Lync Audio Site Detail Report Page 2
Lync Audio Site Detail Report Page 2

Features of Lync Audio Site Detail Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. Site the report is for
  7. Session sorted by Call Flow
  8. When the call occurred
  9. The number the call originated from
  10. How long the call rang for
  11. How long the call went for
  12. The type of call
  13. The number dialled
  14. The number that answered
  15. Location the call originated from
  16. How the call was responded to
  17. The cost of the call
  18. Totals for this type of call
  19. Totals for this Site for all calls

Lync Audio Site Summary Report

Lync Audio Site Summary Report Panel
Lync Audio Site Summary Report Panel

This report provides a summary record of all Lync Audio use for each Site. It has a Directory Filter, Date Time Filter, Call Flow Filter, Call Type Filter, and a Response Type Filter.

Lync Audio Site Summary Report
Lync Audio Site Summary Report

Features of Lync Audio Site Summary Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. Site the report is for
  7. Type of Flow for this session
  8. The type of call
  9. The number of answered calls of this type
  10. The number of abandoned calls of this type
  11. The number of rejected calls of this type
  12. The number of undefined calls of this type
  13. The duration of the call
  14. The cost of the call
  15. Totals for this call flow for this site
  16. Totals for the site for all calls

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