When you scan a book and the program reads IO Exception. It means either your SD card is defective or you did not download database properly.
To troubleshoot, please follow the steps below:
- If you follow our Multiple SD cards recommendations, you can immediately try with your another card loaded with older database.
- If you do not have a backup SD card, you need to go home and find a different SD card to download database. Make sure you setup your SD card.
- If there is no IO Exception on your new card and you can scan items properly. Then your old card is defective and needs to be thrown away.
- If there is still an IO Exception, then contact us so you can try with a different PDA.
Thanks for your feedback.